Eartha White Nursing Home in Jacksonville, FL

Pros

• The CNA Sessions, Speech Therapist Alex, and Nurses Kahlia and Millie are described as a blessing for patients' care.
• Dr. Olivia is amazing.
• They are angels in scrubs.
• The front desk staff are friendly and professional.
• The nursing staff are friendly and caring.
• The facility has a warm, family-like atmosphere with smiling staff.
• Kiara is praised for going above and beyond, and Tara is wonderful.
• The management team is great and places residents' care as a top priority.
• The meals are delicious.

Cons

• The nurses and CNAs are extremely rude, lazy, and do not care about the patients.
• They sit at the nurses’ station on TikTok instead of attending to patients.
• They almost killed a patient and did not bathe or reposition him.
• They refuse to bathe patients or change linens; there is no respiratory therapist on staff.
• The rooms are outdated and dirty.
• The facility needs an inspection and has been described as unsafe due to staff neglect.
• End-of-life care was neglected, with delays and poor communication about hospice and medications.
• The building smells terrible, and the facility is dirty with roaches.
• They left a patient without eating or drinking for days, contributing to death, and even charged the deceased’s card afterward.

Review

Eartha White Nursing Home in Jacksonville is best suited for families that want hands-on advocacy, therapy-driven care, and a warm, homelike vibe, understanding that the building itself is aging. When a loved one benefits from active therapy, clear medical oversight, and personal attention from nurses and CNAs, this community can deliver meaningful support. Several clinicians, the CNAs, the speech therapist, and the medical team, are repeatedly highlighted as genuinely caring, and the environment can feel like a small, supportive home. The decisive caveat is that front-line care quality varies, making an engaged, prepared family advocate essential to sustaining consistency.

That reality pushes alternatives into consideration for residents who cannot tolerate inconsistent care, odors, or ongoing hygiene and medication-management concerns. Reviews describe episodes where patients were not bathed, linens not changed, or turns and repositioning did not occur, and a number of families recount urgent care needs being met too slowly or not at all. The building itself is repeatedly described as outdated and sometimes unkempt, with odor issues and crowded rooms. Even when the clinical team shines, operational gaps, staff turnover and perceived administrative disengagement, make outcomes hinge on daily advocacy rather than dependable, systematized care.

Pros that repeatedly surface include compassionate nursing and CNA staff in several shifts, a responsive physician presence, and a therapy program that many residents and families value. Cleanliness and security are noted by visitors, and some reviewers praise the check-in process, the welcoming front-desk staff, and the overall home-like feel. Positive experiences with activities, meals, and the warmth of particular caregivers create an anchor for families seeking a supportive environment. The strongest counterweight to the negatives is the case-by-case character of care: when a team aligns with expectations, progress and comfort can be tangible, and families report meaningful connections with specific staff members.

Yet the most impactful drawbacks are real and recurring. Across multiple reviews, staff are described as disengaged or rude, with reports that essential tasks, bathing, turning, wound care, and timely medication, are delayed or neglected. The facility faces complaints about smells, outdated décor, cramped rooms, and insufficient attention to basic hygiene. Several accounts reference serious medication lapses and even life-threatening discharge erreurs, including delayed medications and uncontrolled blood pressure. The specter of roaches, inconsistent housekeeping, and insufficient respiratory support for certain patients colors a risk profile that cannot be ignored. Leadership concerns, including perceived inattention by management, further complicate reliability questions.

For families evaluating options, the path forward is practical and prescriptive: insist on concrete care plans with explicit timelines, request consistent nurse and CNA assignments, and require regular medication reconciliation and timely administration. If choosing Eartha White, plan a structured trial with clearly defined milestones and push for visible improvements from the new ownership and remodeling efforts. Ask blunt questions about staffing ratios, on-site therapy availability, respiratory support, and infection-control practices; demand transparency about state surveys and any corrective actions. It is essential to visit at different times, speak with multiple residents, and verify that the care plan aligns with the loved one’s needs rather than the facility’s averages.

Ultimately, Eartha White Nursing Home best serves a profile willing to engage actively in care oversight and who values therapy access and a home-like atmosphere over pristine infrastructure or guaranteed frontline consistency. For families prioritizing steady, high-quality clinical care, rigorous hygiene standards, and modern amenities, alternatives in Jacksonville will likely be more reliable. The facility’s 3.6 rating reflects a landscape of sharply divided experiences, underscoring the need for careful due diligence. Prospective movers should schedule a thorough tour, request to meet the current DON and a lead nurse, and insist on a trial period with regular reporting. With proactive involvement, this community can be a dignified home; without it, the risks described by reviewers loom large.

This part of Jacksonville, Florida, offers a convenient and diverse range of amenities for senior living. With several pharmacies and hospitals within close proximity, residents have easy access to essential healthcare services. Additionally, there are numerous dining options available, including local eateries and popular chain restaurants. Places of worship are also located nearby for those seeking spiritual fulfillment. The area boasts a variety of physicians' offices specializing in different medical practices, ensuring comprehensive healthcare coverage for residents. Furthermore, cafes provide opportunities for socializing and enjoying a leisurely cup of coffee. For outdoor recreation, several parks offer green spaces ideal for relaxation and exercise. Overall, this neighborhood provides a well-rounded living environment with essential services and recreational opportunities for seniors looking to reside in Jacksonville.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.9 miles)
• Walgreens (3.1 miles)
• Walgreens (4.2 miles)
• Walgreens (4.3 miles)
• Duval Pharmacy (4.7 miles)
• Walgreens (4.7 miles)

Hospitals

• UF Health of Jacksonville (2 miles)
• UF Health Jacksonville Towers (2.1 miles)
• Childrens Medical Services (2.7 miles)
• Ascension St Vincent's Riverside (4.4 miles)
• Baptist Primary Care (7.2 miles)
• Brooks Rehabilitation Hospital (7.5 miles)

Restaurants

• McDonald's (2.3 miles)
• Strings Sports Brewery (2.4 miles)
• Fred Cotten's Landmark BBQ (2.7 miles)
• Uptown Kitchen & Bar (2.8 miles)
• Bellwether (3.3 miles)
• BurgerFi (3.4 miles)
• Nacho Taco (3.7 miles)

Places of Worship

• Allen Chapel Ame Church (3 miles)
• Riverside United Church of Christ (4.1 miles)
• Faith Baptist Church (5.5 miles)
• West Jacksonville Baptist Church (5.7 miles)
• Church of Jesus Christ of Latter Day Saints (6.7 miles)

Physicians

• Jax Vision Care (3.3 miles)
• Carithers Pediatric Group (4 miles)
• Hortencia Espino, MD (4 miles)
• Jacksonville Pediatrics (4.1 miles)
• Nemours Children's Clinic (4.2 miles)
• Florida Retina Institute (4.3 miles)
• Jacksonville Orthopaedic Institute (4.3 miles)

Cafes

• European Street Cafe (4.3 miles)
• European Street Cafe (4.6 miles)
• Starbucks (4.8 miles)
• Southern Grounds (4.9 miles)
• Casbah Cafe (5.3 miles)
• Starbucks (6.2 miles)
• Panera Bread (6.5 miles)

Parks

• Riverfront Park (4.8 miles)
• Adams Park (5.1 miles)
• Cortez Park (7 miles)