Heart To Heart

2201 North 55Th Avenue, Hollywood, FL 33021

For more information about senior living options: (844) 490-3973

1.5 from 2 reviews
Assisted Living Board and Care Home Respite Care

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    Overall Review of Heart To Heart

    Cons

    • pro The office had excessively long wait times, with the patient waiting nearly an hour to be called and another 15 minutes in the consultation room after arriving 15 minutes early.
    • pro The charge of $10 and an hour and a quarter for a simple test result felt unnecessary since the result could have been sent to the orthopedic surgeon earlier.
    • pro The actual consultation lasted less than five minutes.
    • pro The front desk would not arrange a follow-up appointment with Dr. Tami for the husband, indicating poor coordination.
    • pro There was no office manager, only an assistant, which contributed to a sense of disorganization.
    • pro At times, the office appeared understaffed or closed, with no one in the waiting area and staff reportedly out to lunch.
    • pro The office environment was described as unprofessional, including handling of patient monitoring patches (which were removed in the hall).

    Review

    The experience described paints a picture of a practice where patience is stretched far beyond reasonable expectations. The reviewer arrived 15 minutes early for an 11 o'clock appointment, only to endure nearly an hour before being called back for any attention. Even after that initial call, there was another 15 minutes spent in a small consultation room, waiting for what should have been a straightforward visit. The overall rhythm felt off, with time slipping away and the patient left in a state of growing frustration rather than receiving efficient care.

    The financial and temporal toll of the visit is highlighted in a blunt detail: the patient paid $10 for an hour and a quarter of service focused on a simple test result. The reviewer questions why this result could not have been sent to the orthopedic surgeon days earlier, implying a lack of coordination or efficiency. The actual consultation, when it finally occurred, lasted less than five minutes, leaving the impression that the time spent waiting did not translate into meaningful medical discussion or guidance.

    The account of the husband's chemical stress test adds another layer of grievance. There was a delay tied to the availability of the medicine from the pharmacy, suggesting a breakdown in the logistics needed to complete the procedure. Compounding the frustration, the front desk staff member reportedly refused to schedule a follow-up appointment with Dr. Tami, even though both the reviewer and their husband needed additional care. The repeated barrier to organizing necessary follow-up care is presented as a systemic obstacle rather than a one-off oversight.

    A separate scene underscores an alarming lapse in staffing presence and accountability. The reviewer describes waiting in the public area while no one in the office appeared to be available, with staff reportedly out to lunch. The moment when the husband finally emerged from the office - walking down the hall with the monitoring patches being removed - serves as a vivid, tangible symbol of disorganization and a lack of professional wrap-up for a medical procedure. Such a depiction reinforces the sense that the patient and their spouse were navigating a chaotic environment rather than a coordinated clinical setting.

    The overall tone of the critique is unambiguous: the office is "very unprofessional." The absence of an office manager is noted as a deficiency, with only an assistant in a position of responsibility. The patient explicitly states that they complained and received an affirmation from that assistant, which appears to have done little to improve the situation. This element of the narrative emphasizes a perceived leadership gap and a lack of accountability that colored every aspect of the experience.

    Taken together, the review portrays a medical visit that felt inefficient, poorly coordinated, and emotionally draining. The waiting times, the brief and seemingly hurried consultation, the questionable handling of test results, and the reported staffing and management gaps all contribute to a portrait of disappointment and frustration. The patient's insistence on acknowledging the assistant's response - without evidence of substantive change - further signals to readers a sense that improvements may be elusive unless there is a broader reevaluation of workflow and leadership within the practice.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Lauderdale-Hollywood International (4 miles away) Fort Lauderdale-Hollywood International (4 miles away)
    • Miami International (17 miles away) Miami International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heart To Heart in Hollywood, FL is an exceptional assisted living community that offers both board and care home options as well as respite care. Our community is dedicated to providing a comfortable and nurturing environment for seniors who require assistance with daily activities.

    Residents at Heart To Heart enjoy a wide range of amenities designed to enhance their quality of life. Our dining room offers delicious meals prepared with special attention to dietary restrictions, ensuring that every resident receives the nutrition they need. All accommodations are fully furnished, providing a cozy and welcoming atmosphere. Our beautiful garden and outdoor space offer opportunities for relaxation and socialization while enjoying the fresh air. Housekeeping services are provided to ensure that residents can focus on enjoying their days without worrying about chores.

    At Heart To Heart, we understand the importance of staying connected in today's world. That's why we offer telephone and Wi-Fi/high-speed internet access for our residents' convenience. We also provide move-in coordination services to make the transition into our community as smooth as possible.

    Our dedicated staff is trained to provide assistance with various activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure that all medical needs are met effectively and efficiently. For residents with specific dietary requirements, we offer diabetes diets and accommodate special dietary restrictions.

    Transportation arrangements for medical appointments are available, allowing residents to easily access necessary healthcare services. Additionally, scheduled daily activities provide opportunities for socializing and engaging in meaningful experiences within our community.

    Located in Hollywood, FL, our community benefits from its convenient surroundings. Two cafes nearby offer options for dining out or meeting up with friends for a cup of coffee. Nature lovers can enjoy spending time at two nearby parks while 18 pharmacies ensure easy access to medication supplies. With two physicians close by, residents have quick access to medical professionals when needed. Numerous restaurants and transportation options further contribute to the convenience of our location.

    Heart To Heart strives to create a warm and supportive environment where seniors can thrive. We invite you to visit our community and experience the exceptional care and services we provide.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Winn-Dixie (1.2 miles)
    • Walgreens (1.7 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.4 miles)
    • CVS Pharmacy (3.4 miles)

    Physicians

    • Comprehensive Health & Wellness Center, P.A. (0.9 miles)
    • Stark Vision Hollywood Oakwood Plaza (2.4 miles)
    • Miami Cancer Institute | Plantation (6.4 miles)
    • Taft Building (6.9 miles)

    Hospitals

    • Joe DiMaggio Children's Hospital (1.4 miles)
    • Memorial Hospital Pembroke (2.9 miles)
    • UM/Sylvester Clinics At Plantation (6.5 miles)

    Parks

    • Topeekeegee Yugnee Park (1.6 miles)
    • Poinciana Park (3.8 miles)
    • River Run Park (5.3 miles)
    • Harry Berry Park (5.4 miles)
    • South City Beach Park (5.9 miles)
    • Founders Park (6.6 miles)
    • Scott Park (6.7 miles)

    Restaurants

    • Subway (1.6 miles)
    • Marky S Hard Rock (1.8 miles)
    • Lime Fresh Mexican Grill (2.8 miles)
    • Wendy's (3 miles)
    • IHOP (3.1 miles)
    • McDonald's (3.2 miles)
    • Denny's (3.2 miles)

    Cafes

    • Starbucks (2.9 miles)
    • Starbucks (5 miles)
    • Rosetta Bakery (6.1 miles)
    • Habibi Hookah Lounge (6.2 miles)
    • Starbucks (6.4 miles)
    • Starbucks (6.9 miles)

    Transportation

    • North Perry Airport of Broward County (3.4 miles)
    • JetBlue Airways Terminal (4.3 miles)
    • Concourse F (4.3 miles)
    • TSA Security Checkpoint (4.4 miles)
    • Concourse G (4.4 miles)
    • JetBlue Check-in (4.4 miles)
    • Spirit Airlines (4.4 miles)

    Places of Worship

    • Christ the Rock Community Church (6 miles)

    Theaters

    • AMC Aventura 24 (6.2 miles)
    • AMC Pembroke Lake 9 (6.9 miles)

    Frequently Asked Questions

    Where is Heart To Heart?

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