Emerald Park Retirement

Pros

• The community is very clean and well maintained, with housekeeping services provided throughout the week.
• Residents find the staff to be wonderful, kind, and attentive, contributing to a warm and inviting atmosphere.
• The facility offers a variety of activities for residents, encouraging social engagement and participation.
• The food served at the community is highly praised, with many enjoying the well-balanced meals prepared in the kitchen.
• Families appreciate the friendly and professional staff who are committed to ensuring residents feel safe and comfortable.
• Many visitors were impressed by the attractive appearance of the facility during tours, finding it appealing overall.
• Residents have expressed satisfaction with their living arrangements and enjoy reading or participating in community activities at their leisure.

Cons

• The outward appearance of the facility is not well kept, creating an uncomfortable atmosphere.
• Families have experienced a lack of communication and care for their loved ones, leading some to check out their relatives from the senior home.
• There are complaints about minimal staffing, resulting in inadequate assistance for residents.
• Emergency call buttons frequently do not work, and help is often unavailable when needed.
• Maintenance requests are slow to be addressed, causing frustration among residents and families.
• The food quality is consistently rated poorly by many residents.
• Laundry services have been reported as subpar, with clothing returned damaged or missing items.
• Many staff members are perceived as apathetic and indifferent towards the residents' needs.
• Though there are activities available, some residents noted that they had not personally seen any take place.
• Since the change in ownership, there appears to be pressure on residents to change pharmacies and engage unnecessary additional services.

Review

Emerald Park Retirement Community has garnered a range of experiences from its residents and their families, reflecting both commendable aspects and areas needing improvement. Upon entering the facility, many reviewers noted the welcoming atmosphere created by the staff. New visitors have often been greeted warmly and promptly, with dedicated personnel, such as a director from a sister facility, providing informative tours that highlight the community’s charm. The facility itself is described as attractive, well-maintained, and clean, contributing to an overall peaceful environment. Reviewers also appreciated the large outdoor secure space available for residents.

The size of living accommodations at Emerald Park has been a point of contention among some prospective residents and their families. While the studio units are equipped with kitchenette areas and small refrigerators, they are generally perceived as quite small. This aspect impacts some customers' satisfaction levels; however, others found solace in the more intimate setting when considering care options for their loved ones. Additionally, Anthony's invitation to visit their Hallandale Beach location offered hope for those looking for larger units that still fall under the same inclusive pricing model.

Despite these shortcomings regarding room size, many residents express contentment with life at Emerald Park. They highlight cleanliness and regular housekeeping services as vital benefits of community living. Residents note that they have received balanced meals daily while enjoying supportive social interactions with fellow occupants who help ease them into their new surroundings. Activities designed to engage residents throughout the week add value to this cozy community experience; however, some residents remarked on missed opportunities in this area.

Conversely, several reviews pointed out significant areas of concern regarding maintenance response times and staff availability during emergencies. Some families noted difficulties in securing timely assistance after submitting requests or using emergency call buttons meant for urgent situations. This lack of responsiveness left many apprehensive about leaving loved ones in a place where proper care seemed contingent upon persistent follow-ups from family members. Families reported instances where delays in addressing maintenance issues had caused dissatisfaction amongst residents.

While dining experiences varied greatly among patrons—some praising delectable daily meals—others criticized food quality compared to cafeteria standards. Complaints about food contributed to mixed feelings toward Emerald Park's service offerings overall; while certain staff were highlighted as excellent caregivers showing genuine concern for residents' well-being, other reported encounters suggested lapses in empathy among select team members leading to apathy towards resident needs.

Throughout numerous reviews highlighting varying degrees of satisfaction at Emerald Park Retirement Community lies an important takeaway: communication remains critical in ensuring that expectations align between administration and families seeking care solutions for loved ones dealing with age-related challenges or health conditions like dementia or Parkinson's disease (PD). Though some voiced strong recommendations encouraging family tours due to positive initial impressions during visits and supportive environmental factors like safety measures taken at night alongside ample activities available each week—a consistent narrative emerges advocating for improvement around staffing levels and response protocols amid claims alleging corporate motivations disrupting core values once held by experienced teams at Emerald Park after ownership transitions occurred recently.

In summary, Emerald Park presents an intriguing case study of how senior living facilities can evoke both praise and criticism simultaneously within its spectrum of resident experiences; it serves those desiring intimate camaraderie amid an engaging lifestyle while raising serious questions about operational efficiency essential for meeting higher standards required when caring adequately for older adults today effectively!

This particular area of Hollywood, Florida boasts a variety of amenities and services that cater to the needs of seniors. With several pharmacies within close proximity, accessing medication and healthcare essentials is convenient. The presence of reputable physicians and medical facilities such as Comprehensive Health & Wellness Center and Joe DiMaggio Children's Hospital ensures quality healthcare options are readily available. In addition, there are numerous dining options ranging from fast food chains like Wendy's and Chick-Fil-A to healthier choices like Lime Fresh Mexican Grill. For leisure and recreation, several parks are nearby including Topeekeegee Yugnee Park and River Run Park, providing opportunities for outdoor activities. Transportation options are accessible with Fort Lauderdale-Hollywood International Airport just a few miles away. Overall, this area offers a blend of convenience, healthcare resources, dining choices, recreational activities, and easy access to transportation making it an attractive location for senior living in Hollywood, Florida.

Restaurants

• Marky S Hard Rock (0.7 miles)
• Wendy's (2.5 miles)
• Subway (2.7 miles)
• Lime Fresh Mexican Grill (2.7 miles)
• Chick-Fil-A (3 miles)
• IHOP (3 miles)
• McDonald's (3.3 miles)

Pharmacies

• Winn-Dixie (0.7 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (1.5 miles)
• Stark Vision Hollywood Oakwood Plaza (2.6 miles)
• Miami Cancer Institute | Plantation (5.3 miles)
• Pom MRI and Imaging Center (6.2 miles)
• Arnoldo Ghitis, MD (6.3 miles)
• Taft Building (6.8 miles)

Parks

• Topeekeegee Yugnee Park (1.7 miles)
• Poinciana Park (4.7 miles)
• River Run Park (5.8 miles)
• Harry Berry Park (6.1 miles)
• Central Broward Regional Park (6.4 miles)
• South City Beach Park (6.8 miles)

Hospitals

• Joe DiMaggio Children's Hospital (2.4 miles)
• Memorial Hospital Pembroke (2.9 miles)
• UM/Sylvester Clinics At Plantation (5.4 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (5.2 miles)
• Habibi Hookah Lounge (5.2 miles)
• Starbucks (6.5 miles)

Transportation

• JetBlue Airways Terminal (3.9 miles)
• Concourse F (3.9 miles)
• JetBlue Check-in (4 miles)
• Terminal 3 (4 miles)
• TSA Security Checkpoint (4 miles)
• Fort Lauderdale-Hollywood International Airport (FLL) (4 miles)
• TSA Security Checkpoint (4 miles)

Places of Worship

• Christ the Rock Community Church (5.6 miles)

Theaters

• AMC Pembroke Lake 9 (6.9 miles)