Imperial Palms in Hollywood, FL

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Pros

• The staff at Imperial Palms is amazing and goes above and beyond to ensure resident satisfaction.
• Alison is extremely helpful, patient, and knowledgeable.
• Shannon Gignac is a dependable, friendly, and supportive team member who enhances tours and inquiries.
• Craig Daniels provides thorough, patient assistance and makes the leasing process smooth.
• Nikki Damron is an outstanding tour guide and leasing agent who helps residents feel at home.
• The Life Enrichment team, including Jim and Robin, brings energy and engaging activities for all residents.
• Lilly delivers laundry services with consistently high quality and care.
• The community's amenities, including two heated pools and a dog park, are beautiful and well maintained.
• The tram drivers and shuttle service provide convenient transportation and friendly, reliable service.

Cons

• They are not worth the rent being asked for them.
• The balconies are small and the views are of neighboring buildings.
• The stairs on the second floor are almost straight up and down.
• Maintenance is lazy and slow to respond, with issues left unresolved.
• Management is a joke, prioritizing profit over residents and failing to enforce rules.
• Rent has been raised substantially with little to no notice, not worth the price for the unit.
• The apartments are old and in need of upgrades; plumbing and electrical systems are outdated.
• The laundry facilities use inferior washers and dryers, and visitor parking is scarce.
• Tenants are being pushed to pay rent online.
• Some maintenance staff are not qualified to do the work required.

Review

Imperial Palms is best suited for active 55-plus residents who want a resort-like atmosphere, a dense calendar of social and enrichment activities, and staff-driven support that helps them stay independent. The community delivers a lifestyle where daily life blends convenience with opportunities to mingle, learn, and stay engaged, from shuttle rides and meal delivery to a broad slate of classes, trips, and amusements. For families prioritizing connection to beaches, groceries, dining, and entertainment within a walkable radius, Imperial Palms offers a compelling package. Those who want ultra-modern interiors, the lowest possible rent, or a quieter, less activity-heavy environment should consider alternatives.

On the upside, the combination of on-site amenities and attentive staff creates real lived value that often compensates for compromises elsewhere. Two heated pools, ample clubhouse space, a dog park, and easy access to nearby services translate into a high-visibility quality-of-life advantage. Residents repeatedly praise the Life Enrichment team for planning engaging programming, the tram and driver teams for reliable transportation, and the maintenance crew for quick responses, an important factor for staying comfortable without constant self-management. The leasing office is frequently singled out for patient, knowledgeable, and personal service, with multiple staff members repeatedly cited as going “above and beyond” to simplify moves, answer questions, and smooth the application process. In practice, that level of care can turn what would be a routine apartment rental into a transition toward a more self-sufficient, socially active senior life.

Yet the strongest pros map onto clear concessions in the price and condition column. A recurring theme is the cost relative to the interiors: several reviews lamentrent levels that feel steep for the size and vintage of some units, including comments that a one-bedroom can be pricey and not necessarily updated. In parallel, a sizeable slice of feedback flags the age of the apartments themselves, outdated plumbing or electrical systems, and units whose cosmetic updates do not fully mask underlying wear. For families weighing value, this tension is decisive: you may gain remarkable staff service and social vitality, but you’ll likely pay a premium for it, and some maintenance or capital-quality issues may surface over time. The result is a dynamic where excellent front-facing operations and resident-facing amenities offset, but do not erase, concerns about long-term upkeep and the practical bang for the buck.

From a decision-making standpoint, Imperial Palms excels for residents who prize community life and convenient support over strictly modern interiors or budget-focused rent. The extensive activity calendar, the responsive maintenance culture, and the dependable transportation framework all contribute to independence, an intangible but invaluable asset for many families. The proximity to beaches, groceries, and dining, plus the ability to arrange regular meals and simple services on-site, means a resident can sink into a comfortable routine with less friction than in a stand-alone rental. The social network built by staff and residents alike becomes a sort of built-in safety net, which is especially meaningful for those who value companionship and predictable routines as a core part of daily life.

Alternatives become worth a closer look for those who are budget-conscious, desire newer interiors, or prefer stricter enforcement of community standards. If rent pressures are non-negotiable, or if the desire is a more quiet, less program-heavy environment, other nearby 55-plus options may deliver more predictable monthly costs or updated finishes without the same level of social heft. For buyers who want truly modern kitchens, bathrooms, and electrical systems, the current unit stock at Imperial Palms may feel behind the curve. And for families that prioritize a straightforward, low-maintenance living experience with fewer activities and clubs, the breadth of Imperial Palms’ offerings could feel overwhelming or unnecessary.

The bottom line is practical and actionable: Imperial Palms delivers a compelling, service-rich, social-forward living experience for active seniors who can absorb premium pricing in exchange for robust staff support, a lively calendar, and convenient on-site services. Its strengths, responsive maintenance, attentive leasing staff, strong enrichment programming, reliable transportation, and abundant amenities, make it a strong fit for residents who want to stay engaged, accessible, and connected. However, for those who prioritize value over vitality, or who require the most up-to-date interiors and the leanest operating costs, alternatives warrant serious consideration. A thorough in-person tour focused on specific floor plans, current condition, and a candid discussion about rent trajectory is essential. In the right match, Imperial Palms stands out as a well-run, neighborly enclave where the quality of life is driven as much by staff and programming as by square footage.

Restaurants

• Marky S Hard Rock (1 miles)
• Subway (2.1 miles)
• IHOP (2.3 miles)
• McDonald's (2.6 miles)
• Chick-Fil-A (2.6 miles)
• Denny's (2.6 miles)
• Wendy's (3 miles)

Pharmacies

• Winn-Dixie (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.7 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (1.7 miles)
• Stark Vision Hollywood Oakwood Plaza (3.1 miles)
• Miami Cancer Institute | Plantation (5.5 miles)
• Taft Building (6.1 miles)
• Arnoldo Ghitis, MD (6.6 miles)
• Pom MRI and Imaging Center (6.8 miles)

Hospitals

• Memorial Hospital Pembroke (2.2 miles)
• Joe DiMaggio Children's Hospital (2.4 miles)
• UM/Sylvester Clinics At Plantation (5.6 miles)
• Memorial Hospital West (6.4 miles)

Parks

• Topeekeegee Yugnee Park (2.2 miles)
• Poinciana Park (4.8 miles)
• River Run Park (5 miles)
• Harry Berry Park (6.3 miles)
• C.B. Smith Park (6.6 miles)
• South City Beach Park (6.9 miles)

Transportation

• North Perry Airport of Broward County (3.3 miles)
• JetBlue Airways Terminal (4.7 miles)
• Concourse F (4.7 miles)
• JetBlue Check-in (4.7 miles)
• TSA Security Checkpoint (4.7 miles)
• Terminal 3 (4.7 miles)
• Fort Lauderdale-Hollywood International Airport (FLL) (4.8 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (4.4 miles)
• Habibi Hookah Lounge (5.3 miles)
• Starbucks (5.8 miles)
• Starbucks (6.6 miles)

Places of Worship

• Christ the Rock Community Church (5.1 miles)
• Temple Beth Emet (6.6 miles)

Theaters

• AMC Pembroke Lake 9 (6.2 miles)