1110 South West 40Th Avenue, Fort Lauderdale, FL 33317
For more information about senior living options: (844) 490-3973
Ella Furman, the Administrator, is one of the most dedicated and caring professionals. She is extraordinarily dedicated and passionate, pouring her heart into her residents to help them thrive. All residents are treated with love and respect, like family members. The administrator's commitment and compassion are evident in the care provided to residents.
A reviewer described the phone staff as disgusting and rude. The reviewer criticized the communication as horrible and the customer service as terrible. They felt the staff were very judgmental. They were not given a chance to explain what they needed. They reported being hung up on during the call.The collection of impressions from this facility presents a striking contrast between two very different experiences. On one hand, there is a blunt, upsetting account of poor customer service and a difficult phone interaction that left the caller feeling judged, unheard, and abruptly cut off. On the other hand, there are glowing endorsements of the administration and the residents' well-being, painting a picture of a place where care and compassion are lived out by leadership and staff. Taken together, these perspectives offer a multifaceted view of the environment and the people who shape it.
One reviewer describes a frustrating and discourteous phone encounter. They detail a "just disgusting rude lady" who answers the phone, characterizing the staff member as judgmental and unhelpful. The complaint emphasizes that the caller wasn't given a chance to explain what they were seeking and was hung up on mid-conversation. The language conveys a strong sense of embarrassment and frustration, suggesting that the experience felt disrespectful and obstructive rather than supportive or solution-oriented. This account highlights a concerning gap in the facility's frontline customer service, where clear communication and a patient listening ear seem to have fallen short.
Against this background of a negative moment, the reviews offer a luminous contrast centered on Ella Furman, identified as the Administrator. The praise is unabashed and effusive, with one speaker calling Ella "the most dedicated and caring person I have ever dealt with." The sentiment emphasizes a deep appreciation for her commitment and compassion, suggesting that her approach to administration and resident care stands out even in a setting where care is otherwise expected to be evident. The language communicates trust and gratitude, underscoring a belief that Ella's leadership matters significantly to the well-being of those who live and work there.
Further endorsements amplify the sense of a warm, family-like atmosphere under Ella's guidance. The reviewer notes that "All residents are treated with love and respect; like family members," which conveys not only satisfaction with daily care but also a perception that the environment is nurturing and emotionally safe. The idea of residents being valued as part of a familial community speaks to a culture that prioritizes dignity, kindness, and consistent humane treatment. This portrayal adds a hopeful layer to the overall picture, suggesting that the facility can be a place of genuine belonging as well as practical support.
The sentiment about Ella becomes even more emphatic with phrases like "Extraordinarily dedicated and passionate administrator who pours her heart into her residents to ensure they thrive." Such statements reinforce the sense that leadership is not perfunctory but deeply invested in the outcomes and happiness of those under their care. The final note, "Great to see," acts as a closing affirmation of the positive impact she has and a recognition that her presence is a reassuring constant in the lives of residents and families.
Taken together, these reviews reveal a complex portrait of the facility. There is clear admiration for the administrator's empathy, dedication, and hands-on commitment to resident well-being. That same admiration suggests a culture of care and intentional leadership that could be a strong foundation for a high-quality experience. Yet the negative telephone interaction hints at real and important needs for improvement in front-line customer service - specifically, in listening, clarifying inquiries, and ensuring that calls are handled with courtesy and patience. The juxtaposition implies that while the core values and leadership are strong, there is room to align day-to-day operations with the same standard of respect and warmth that residents and families are encouraged to expect.
For families and residents evaluating this facility, the message is nuanced. The administrator's influence appears to be a major asset, offering assurance that thoughtful, compassionate leadership guides the community. At the same time, one memorable frontline interaction serves as a cautionary reminder that even a single negative experience can color a family's perception of the whole place. Addressing that gap - through staff training, better call protocols, and a culture that reinforces listening before judging - could help ensure that the warmth of leadership, and the sense of family described by residents, is reflected in every contact a family has with the facility. In that alignment lies the potential for an even stronger, more consistently positive experience across all touchpoints.
29 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (3 miles away) Miami International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Age Manor is an assisted living community located in Fort Lauderdale, FL. We specialize in providing respite care, offering a temporary and supportive environment for individuals who may need short-term assistance or recovery after a hospital stay.
Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each living space is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals in our dining room or opt for restaurant-style dining. For those who prefer to cook their own meals, we provide kitchenettes in each unit. Our housekeeping services ensure that all living spaces are kept clean and well-maintained.
We understand the importance of staying active and engaged, so we offer resident-run activities as well as scheduled daily activities to cater to different interests and abilities. Our small library provides opportunities for relaxation and quiet reading time. Outdoor spaces such as gardens offer peaceful environments for residents to unwind and enjoy nature.
At Golden Age Manor, the wellbeing of our residents is our top priority. Our highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that our residents receive their prescribed medications on time. Our mental wellness program focuses on promoting emotional health and wellbeing among our residents.
We understand that dietary restrictions are important considerations for many individuals, which is why we offer special dietary options such as diabetes diets upon request.
Located in Fort Lauderdale, our community is conveniently surrounded by various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation facilities, and hospitals. This ensures easy access to additional resources and services that may be needed by our residents.
At Golden Age Manor, we strive to create a warm and welcoming environment where individuals can feel safe, supported, and cared for during their stay with us.
Golden Age Manor Alf is located at 1110 South West 40Th Avenue, Fort Lauderdale, FL 33317 in Broward County, Florida
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