Rockland Place

Pros

• The community is described as an outstanding facility with a friendly and caring staff who are attentive to residents' needs.
• Residents appreciate the variety of activities available, including exercise classes, musical events, bingo, and crafts, which help them stay active and engaged.
• The facility maintains a clean and pleasant environment with a welcoming atmosphere that residents enjoy.
• Staff communication with families is praised for being excellent and responsive to concerns and questions.
• Many reviews highlight the strong sense of community and friendships formed among residents, contributing to their overall happiness.
• Rockland Place offers reasonable expenses considering the amenities provided, making it a value-for-money option for families.
• Families feel reassured by the safety measures in place and the tight security at the facility.
• Overall experiences indicate high satisfaction levels regarding care received, leading to recommendations for other families seeking similar services.

Cons

• There were incidents of money being stolen from locked drawers, indicating potential security issues.
• The dining room frequently runs out of food, which could lead to dissatisfaction among residents.
• There is limited communication from staff regarding residents’ needs, as family members sometimes have to remind them multiple times for basic supplies like towels.
• The community has a limited offering of religious worship opportunities for residents.
• Some families noted that the facility's staffing shortages negatively impacted service and communication with families.
• The dining service was described as below average by one reviewer, while the food quality was deemed only average.
• Accessibility modifications in rooms and bathrooms are not accommodated unless additional fees are paid, which can be a barrier for some residents.
• Communication lapses occurred due to recent changes in the medical staff, causing frustration for some families seeking timely updates.

Review

Rockland Place has received a wide range of feedback from families seeking assisted living facilities for their loved ones. Overall, the reviews paint a picture of a community that is both welcoming and supportive, albeit with some areas needing attention. Many families have expressed satisfaction with the staff's communication regarding their loved ones' health, noting that they are friendly and accommodating. The strong emphasis on safety and security in the facility has also been highlighted as a positive aspect, reassuring families during what is often a challenging transition for their loved ones into assisted living.

One recurring theme among the reviews is the cleanliness and well-maintained environment at Rockland Place. Residents and visitors alike have noted the facility's bright colors, pleasant aromas, and tidy appearance. The dining experience has garnered mixed reviews; while some praise the elegant setup—complete with linen tablecloths and napkins—for meals served daily, others find that the food quality leans towards average. However, many residents appreciate having multiple meal options available to them throughout the day.

Social interaction appears to be another focal point in the feedback related to Rockland Place. Several reviewers have mentioned that while there are adequate activities offered—ranging from Bingo to musical events—some residents struggle to form friendships due to limited opportunities for mixing and mingling. Activities coordinator efforts were recognized positively, but families wish there could be more structured social engagement opportunities designed specifically to help residents connect with one another.

Despite concerns about staff responsiveness to certain needs—such as needing reminders for items like towels or limited religious services available—many family members remarked on how approachable staff members are. While there might be instances where requests take longer than expected to fulfill, respondents indicated an overall willingness of staff members to listen actively and respond promptly once issues are raised. This level of attention contributes significantly to family comfort levels with care decisions made on behalf of their loved ones.

Families who chose Rockland Place frequently cited its convenient location near hospitals and shopping areas as beneficial factors in their decision-making process. They appreciated A Place for Mom’s guidance during this complex transition phase as well, which helped alleviate some anxiety surrounding placement decisions. Some reviewers acknowledged challenges faced by all facilities due to staffing shortages but underscored Rockland Place's concerted efforts toward continued improvement in communication between staff and families after recent changes within the medical team.

Finally, testimony overwhelmingly leans toward recommending Rockland Place despite noted areas for improvement regarding activity engagement and dining services. Families recognize that every facility faces its unique set of challenges but feel confident in endorsing Rockland Place based on their experiences thus far. The heartwarming feedback reflects not only satisfaction with services rendered but also gratitude towards staff members who genuinely seem invested in fostering a nurturing environment for all residents—a sentiment echoed across various testimonials indicating this community is indeed a solid choice for those seeking assisted living arrangements.

This part of Wilmington, Delaware offers a convenient location for senior living with a variety of amenities close by. There are reputable physicians nearby at the AI Dupont Outpatient Cardiac Center and pharmacies like Walgreens and CVS within a short distance. The area also features a selection of cafes such as Panera Bread and Starbucks for leisurely outings. For nature lovers, several parks like Alapocas Woods Park and Brandywine Creek State Park provide opportunities for outdoor activities. In terms of dining options, there is a range of choices from fast food restaurants like McDonald's to more upscale establishments like Del Pez Mexican Gastropub. Access to healthcare is also readily available with hospitals such as St Francis Hospital and transportation options include the Joseph R. Biden Jr. Railroad Station for easy travel. Overall, this neighborhood in Wilmington offers a mix of conveniences and recreation options ideal for seniors looking to settle in a vibrant community.

Physicians

• AI Dupont Outpatient Cardiac Center (0.3 miles)
• Richard J. Schmidt, MD (0.3 miles)
• Eye Doctors (1.6 miles)
• Brandywine Hundred Family Medicine (1.9 miles)
• Foulkstone Christiana Care (2 miles)
• Bellevue Heart Group - Hamid Deliri M.D. (2.2 miles)
• Medical Examiner Office (3 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.9 miles)
• Walgreens (3.2 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (1.9 miles)
• Starbucks (6.1 miles)
• Styer's Garden Cafe (7.1 miles)
• Border Cafe (8.1 miles)

Parks

• Alapocas Woods Park (0.9 miles)
• Talley Day Park (1 miles)
• Shipley Heights Park (1.8 miles)
• Brandywine Park (1.9 miles)
• Brandywine Creek State Park (2.8 miles)
• Wilmington Manor Gardens Park (7.8 miles)
• Market Square Memorial Park (7.9 miles)

Restaurants

• McDonald's (0.9 miles)
• Taco Bell (1.6 miles)
• Del Pez Mexican Gastropub (3.3 miles)
• Iron Hill Brewery & Restaurant (3.5 miles)
• Big Fish Grill (3.5 miles)
• Burger King (4.8 miles)
• Casablanca Moroccan Restaurant (5 miles)

Hospitals

• St Francis Hospital (2.4 miles)
• Wilmington VA Medical Center (4.1 miles)
• Delaware Psychiatric Center (5.9 miles)
• Limestone Medical Center (6.8 miles)
• Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (8.3 miles)

Transportation

• Joseph R. Biden Jr. Railroad Station (WIL) (3.2 miles)

Theaters

• Regal Brandywine Town Center (3.6 miles)
• AMC DINE-IN Painters Crossing 9 (6.8 miles)