Arden Courts of Wilmington

Pros

• The facility successfully navigated its way through the Covid Virus outbreak, ensuring a safe environment for residents.
• Current management is raising and maintaining the bar for a high level of care, dedicated to meeting expectations.
• The facility has excellent program management that pays attention to seasonal holidays and birthday celebrations.
• The meals are delicious and nutritionally balanced.
• The staff is friendly, attentive, and shows great care for the residents.
• Communication between staff and families is very good.
• The facility offers a variety of activities for residents to participate in.
• Staff handled a challenging situation with an adjacent shooting incident professionally, ensuring the safety and comfort of all residents involved.
• The staff went above and beyond to provide care and support for a resident with Alzheimer's before their passing.
• Arden Courts provides a clean and safe environment, with friendly staff who encourage resident participation in community activities.
• Some statements have been condensed or paraphrased to fit the third-person format)

Cons

• Incontinent residents are left wet and dirty for hours on end.
• Aides ignore family requests for assistance to toilet a resident.
• Understaffed and overpriced.
• This place sucks.
• The ED doesn't know what she's doing and doesn't care about her staff.
• Tina and the HR lady are very rude and disrespectful.
• This was a very good community but it was too far from me and where I wanted to place my loved one.
• There is a good deal of the community that is not high functioning.
• It is a little expensive.
• Rooms, however, are on the small side - just a bed and chair.
• While my father couldn't take advantage of them, there were many activities available for residents---day and evening.
• The rooms are drab but the common facilities and grounds are lovely.
• This facility was older and more expensive and did not meet our needs.

Review

Arden Courts, a memory care facility, has received mixed reviews from individuals who have had experiences with the community. One review expressed disappointment in the decline of care at the facility, stating that incontinent residents were left wet and dirty for extended periods of time. Family requests for assistance were allegedly ignored by the aides. The reviewer also mentioned that the community was understaffed and overpriced, with resident care and comfort not being prioritized.

Another former employee echoed these concerns, stating that they would not recommend working at Arden Courts or placing loved ones there, particularly under the new management. They criticized the executive director's lack of competence and disregard for staff well-being. The review also mentioned instances of residents falling without proper explanations or investigations into what happened.

On the other hand, there were positive reviews highlighting some strengths of Arden Courts. One reviewer commended the facility for successfully navigating through the Covid-19 outbreak and ensuring a safe environment for residents. They noted that current management is dedicated to maintaining a high level of care and meeting expectations. The review also mentioned excellent program management, delicious meals, and dignified end-of-life experiences.

While one reviewer found Arden Courts to be a good community overall, they decided against placing their loved one there due to its distance from their desired location. Another reviewer appreciated the friendly and attentive staff and recommended the community for individuals further along in memory care.

A positive review highlighted how Arden Courts provided engaging activities for residents with Alzheimer's, unlike their previous facility. They regretted not moving their loved one sooner to Arden Courts because of this difference in quality care.

Additional observations about Arden Courts included its specialization in memory care but slightly higher cost compared to other communities visited. There was praise for a room designated for activities that resembled a family room or large area.

One standout aspect mentioned in a review was how well Arden Courts handled an alarming event when a shooting occurred at a neighboring facility. Staff members reportedly demonstrated outstanding teamwork, ensuring the safety and comfort of every resident during the lockdown.

Overall, opinions regarding Arden Courts varied. While some reviewers had grievances about care, staffing, and management, others praised the community's dedication to providing a safe and engaging environment for individuals with memory impairments.

This area of Wilmington, Delaware offers easy access to a variety of essential services and amenities for seniors. With several physicians' offices nearby, including Foulkstone Christiana Care and Total Care Physicians, medical care is readily available. There are also several pharmacies in close proximity, such as Rite Aid and Walgreens. For outdoor recreation, residents can enjoy parks like Talley Day Park and Brandywine Creek State Park. Additionally, there are a variety of dining options ranging from fast food chains like McDonald's to upscale restaurants like Del Pez Mexican Gastropub. The area also boasts convenient transportation options with the Joseph R. Biden Jr. Railroad Station located just 4.6 miles away. Overall, this part of Wilmington provides a well-rounded environment for senior living with easy access to healthcare, recreational activities, dining options, and transportation services.

Physicians

• Foulkstone Christiana Care (0.1 miles)
• Brandywine Hundred Family Medicine (1.4 miles)
• AI Dupont Outpatient Cardiac Center (2.2 miles)
• Richard J. Schmidt, MD (2.2 miles)
• Total Care Physicians (2.3 miles)
• Eye Doctors (3.3 miles)
• Christiana Care: Concord Medicine And Pediatrics (3.3 miles)

Pharmacies

• Rite Aid (0.9 miles)
• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)

Parks

• Talley Day Park (0.9 miles)
• Shipley Heights Park (1.1 miles)
• Alapocas Woods Park (2.9 miles)
• Brandywine Park (3.4 miles)
• Brandywine Creek State Park (4.6 miles)
• Market Square Memorial Park (6 miles)
• Goose Creek Park (9.2 miles)

Restaurants

• McDonald's (1.3 miles)
• Taco Bell (1.4 miles)
• Burger King (3.1 miles)
• KFC (3.7 miles)
• Del Pez Mexican Gastropub (4.8 miles)
• Iron Hill Brewery & Restaurant (5 miles)
• Wendy's (5 miles)

Cafes

• Panera Bread (1.3 miles)
• Starbucks (1.6 miles)
• Styer's Garden Cafe (5.9 miles)
• Starbucks (7.4 miles)

Theaters

• Regal Brandywine Town Center (2.4 miles)
• AMC DINE-IN Painters Crossing 9 (5.9 miles)

Hospitals

• St Francis Hospital (4.1 miles)
• Wilmington VA Medical Center (6 miles)
• Delaware Psychiatric Center (7.4 miles)
• Limestone Medical Center (8.8 miles)
• Riddle Hospital (9.3 miles)

Transportation

• Joseph R. Biden Jr. Railroad Station (WIL) (4.6 miles)