Manchester Manor in Manchester, CT
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Information last verified:
385 West Center Street, Manchester, CT 06040
For more information about senior living options: (844) 490-3973
All the staff were friendly and helpful. The patient is comfortable and receiving the physical therapy she needs. The staff members are friendly and eager to help. Everyone was friendly during the visit. Administrative staff were professional, knowledgeable and welcoming. Amazing staff and a positive, pleasant atmosphere. Everything about this place is great; the staff are amazing and the therapy is excellent. The staff are always friendly and helpful. The facility is very clean and caring; residents are well cared for. The team provides excellent care and the mother is in good hands. Everyone is nice and accommodating. The staff are kind, caring, and compassionate.
The reviewer felt the father was treated as just a number and the care was cold and impersonal after his death. There was an unacceptable delay in delivering an air mattress for the patient. Bathroom assistance was delayed, causing distress to Ruth and prompting an emergency call that went unanswered for a long time. A nurse raised her voice at a family member assisting Ruth, which was inappropriate. Overall, the care was subpar, with slow responses to calls for help, medication scheduling issues, and poor communication. The visitor felt ignored for about 10 minutes at the nurses’ station when seeking information about the father’s belongings. There was a lack of clear communication about cellulitis diagnosis and treatment.Manchester Manor in Manchester, CT is best suited for seniors who need focused rehabilitation and post-acute care delivered with a practical, people-first approach. The community consistently draws families seeking a setting where physical therapy, occupational therapy, and daily assistance are integrated into a steady, recovery-oriented routine. Residents benefit from a staff that appears genuinely engaged, and from therapists who translate progress into tangible gains. The environment supports movement and social engagement, with well-maintained spaces, pleasant gardens, and a calm, home-like atmosphere that makes the recovery process feel attainable rather than punitive. For families prioritizing hands-on therapy, clear attention to daily needs, and a workforce that treats residents like family, Manchester Manor is a compelling option. It is less well-suited, however, for those whose primary requirement is long-term medical complexity managed with zero variability across shifts or for families who demand flawless administrative transparency and billing certainty from day one.
Those who should consider alternatives are families navigating ongoing chronic medical management, complex memory care needs, or long-term assisted living where a fixed, predictable administrative process dominates the experience. While the rehab focus is strong here, some reviews flag gaps that matter to long-term planning, such as moments when assistance did not arrive promptly, or when equipment or supplies were delayed. For households seeking a highly standardized, cross-shift administrative workflow with perfectly seamless billing and discharge policies, these reports suggest comparing with facilities that emphasize chronic care or that provide more explicit, protocol-driven communication paths across departments.
The strongest levers in Manchester Manor are the caregiving teams themselves. Across dozens of observations, staff are described as friendly, patient, and genuinely invested in residents’ well-being. Nursing care is repeatedly praised as top-notch, and the therapy program earns frequent accolades for effectiveness and professionalism. Families note that the therapy is not just routine; it produces measurable improvement, and the collaboration between nurses, therapists, and physicians helps residents regain function and confidence. The facility’s cleanliness, well-kept rooms, and inviting common areas reinforce a sense of safety and dignity. The rehabilitation-focused ethos is reinforced by responsive ancillary support, from social work to activity programming, creating a cohesive ecosystem that supports recovery and mood.
Yet no setting is without fault, and Manchester Manor is not exempt. A subset of reviews details operational frictions that can disrupt peace of mind. Instances of delayed bathroom assistance, late delivery of a requested air mattress, and temporary communication gaps during shift changes point to real-world pressures on staffing and workflow. There is also the hard-to-ignore incident in which a fall occurred and injuries were documented, prompting questions about prevention and incident review. Additionally, at least one family reported feeling emotionally distant at a moment of bereavement, describing care that seemed cold and disconnected at the point of a loved one’s passing. A separate account raised concerns about billing for an extra day and the need for clearer policy communication. These are not universal experiences, but they are enough to warrant proactive follow-up before choosing Manchester Manor for extended care.
The key question for families is whether the positives offset the negatives in a way that aligns with their care goals. The answer leans toward yes for anyone prioritizing strong rehabilitation outcomes and a nurturing, attentive staff. When therapy is central, especially for post-surgical recovery, fall recovery, or acute deconditioning, the ability to secure consistent PT/OT access, coupled with nurses who communicate clearly and coordinate with physicians, drives meaningful progress. The clean, welcoming environment, the presence of engaging activities, and the sense that staff treat residents like people deserving respect all reinforce confidence that recovery can be a real, tangible process rather than a sterile transplant of hospital routines into a senior setting. Families who place a premium on empathy, warmth, and daily attentiveness will likely overlook the occasional operational hiccup if the overall trajectory is positive.
To mitigate the risks and preserve confidence, it is prudent to approach with a plan. Request a dedicated point person, ideally a nurse manager or social worker, who can translate treatment goals into daily milestones and serve as the liaison for questions about care plans, timelines, and discharge expectations. Insist on a written, resident-specific care plan that outlines therapy frequency, staffing assignments, and escalation steps for delays or concerns. Clarify billing policies before admission, including how extra days are charged and what constitutes covered services, to avoid surprises. During tours or pre-admission meetings, ask to meet the therapy leadership and to observe rounds that demonstrate how goals are set and progress is tracked. Finally, verify falls-prevention protocols, staffing coverage during peak hours, and a transparent process for post-acute transitions back home.
In the end, Manchester Manor emerges as a practical, experienced choice for families prioritizing genuine rehabilitation momentum and a caring, collaborative care team. It is especially appealing to those who value a warm environment, frequent positive interactions with nurses and therapists, and a recovery plan that translates into real function gains. The facility’s strengths, professional staff, a clear therapy focus, cleanliness, and an atmosphere that feels like a supportive family, often outweigh the less frequent administrative frictions. For families whose decision hinges on flawless, uniform operations and rock-solid billing transparency, it remains essential to compare with other options and ask pointed questions about day-to-day responsiveness, incident handling, and long-term care planning. With due diligence and a proactive approach, Manchester Manor can deliver a solid path to recovery and a reassuring, dignified interim home during the rehabilitation journey.
126 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manchester Manor in Manchester, CT is an assisted living community that offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community provides a variety of amenities including a beauty salon, cable or satellite TV, computer center, gaming room, fitness room, small library, and outdoor space. Residents can enjoy restaurant-style dining in the on-site dining room or prepare meals in their own private kitchenette. Housekeeping services are provided to maintain a clean and organized living environment.
For those needing assistance with daily activities, Manchester Manor offers 24-hour call system and 24-hour supervision. Trained staff are available to assist with bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diets are accommodated.
Residents can stay socially active through various activities offered by the community such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments.
The location of Manchester Manor provides convenience with numerous cafes, pharmacies, physicians' offices, restaurants, theaters nearby. With its wide range of amenities and care services combined with the bustling neighborhood surroundings, Manchester Manor offers a supportive and engaging community for seniors seeking assisted living in Manchester, CT.
Manchester Manor is located at 385 West Center Street, Manchester, CT 06040 in Hartford County, Connecticut
Manchester Manor on seniors.fyi includes 22 photos including images showing interior, healthcare, physical therapy, rehabilitation, landscaping, windows, exercise equipment, exercise, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Trees
Windows
Landscaping
Entrance
Lobby
Exercise Equipment
Office
Gym
