CareGivers Connecticut

Pros

• The agency is described as a great provider for home health care.
• Clients say caregivers are absolutely caring and great with their loved ones.
• The company is perceived as more personal and family?oriented than other agencies.
• Caregivers and office staff are a pleasure to work with.
• The owner is available 24/7 and staff are easily reached.
• Regular unannounced visits are conducted to ensure services are provided as specified.
• Caregivers are kind, considerate, and dedicated, providing activities, attending appointments, and documenting health changes.
• The service is recommended to others seeking home health care.

Cons

• The reviewer described an uninvited visit by the owner and another staff member as unprofessional and disrespectful.
• The reviewer said they were spoken to rudely when they opened the door, with the visitors walking in without permission and ignoring the home's owner.
• The reviewer noted that the uninvited visit involved raised voices and an attempt to disparage the home care worker.
• The reviewer stated that an apology would be appropriate and that they would never recommend or use the company again.
• Another reviewer claimed a young caregiver was lazy, self-entitled, and rude, and alleged she threatened them and left without notifying, leaving the father unattended.

Review

CareGivers CT Agency comes across in several reviews as a home health care provider that genuinely cares about its clients and strives to deliver a personal touch. For many families, the experience feels less like a bureaucratic service and more like a dedicated team supporting a loved one at home. The tone of several posts is consistently warm and appreciative, with caregivers described as caring, compassionate, and deeply involved in daily activities that keep clients engaged and comfortable in their own surroundings.

One reviewer shares a long-standing relationship with a caregiver who has been with their father for about a year. They emphasize that everyone they've dealt with at the agency has been caring and great with their father, contrasting this with other agencies that felt more like impersonal businesses. The reviewer highlights the way staff - from caregivers to office personnel - are a pleasure to work with and notes a strong sense of personal connection with the family. This review underscores a perception that the agency's culture prioritizes the person behind the care, rather than treating care as a purely transactional service. The caregiver's presence is described as reliable and attentive, strengthening trust and satisfaction over time.

Beyond the day-to-day warmth, the reviews point to consistent accessibility and hands-on leadership. Another account praises how easily staff can be reached for questions and how the owner makes themselves available around the clock, even returning calls after hours. The practice of unannounced home visits to verify that services are being provided as specified is highlighted as evidence of strong oversight. The reviewer also mentions practical support from the team, such as a payroll manager making a house call to tighten up a walker, and the owner recommending appropriate incontinence supplies as part of coordinated care planning. This level of responsiveness and proactive problem-solving contributes to a sense of thorough, attentive care.

The caregivers themselves are repeatedly described as kind, considerate, and dedicated. In one review, the ongoing caregiver is lauded for providing meaningful activities that stimulate memory, such as games and regular outings, and for accompanying the client to doctor appointments. The caregiver's careful note-taking and reporting of health changes to both the agency and the family are cited as valuable practices that help maintain continuity and quality of care. This portrait of the caregiver's role reinforces the overall impression that the agency's strength lies in the human connection and active engagement of caregivers with clients' daily lives.

However, not all experiences are positive. A particularly critical review recounts an uninvited visit by an owner and another staff member who entered the home without calling ahead. The encounter is described as unprofessional and disrespectful, with raised voices and a failure to acknowledge the home's resident, who was present at breakfast. The reviewer characterizes the incident as embarrassing and unacceptable, indicating that an apology would be appropriate but that the damage to trust has been significant. This account paints a picture of what can go wrong when professional boundaries and expectations are not respected by leadership.

Another review expresses frustration with a caregiver who was perceived as lazy, self-entitled, and rude, even threatening the client. The caregiver reportedly left without notice, leaving the father unattended for some time, and there was a sense that the supervisor did not listen adequately to concerns. The reviewer describes the experience as chaotic and not a good match for their family's needs, highlighting a breakdown in communication and reliability. This feedback underscores the importance of careful caregiver matching, ongoing supervision, and responsive problem resolution in maintaining confidence in the agency.

Taken together, these reviews suggest a care provider that can offer deeply compassionate and well-coordinated home health services when things go well, marked by personal attention, strong caregiver relationships, and accessible leadership. They also reveal the fragility of that positive picture when professional boundaries are breached or when mismatches between clients and caregivers occur. For families considering CareGivers CT Agency, the takeaway is clear: you may find a team that feels like part of the family, with leadership that is engaged and hands-on, but it's crucial to establish clear expectations, ensure careful caregiver matching, and maintain open lines of communication to prevent misunderstandings or missteps. The experiences described paint a company capable of outstanding, personalized care, while also reminding potential clients to advocate for thorough supervision and transparent, respectful interactions at all times.

This part of Manchester, Connecticut offers a variety of amenities and services that would be beneficial for seniors looking to relocate to the area. With a selection of restaurants, cafes, pharmacies, and healthcare facilities within close proximity, residents can enjoy convenience and easy access to essential resources. Additionally, the presence of a reputable medical center and physicians specializing in orthopedic surgery, cardiology, pediatrics, and ophthalmology ensures that comprehensive healthcare needs can be met locally. For leisure activities, there are theaters nearby for entertainment and parks for outdoor recreation. The transportation options make it easy to navigate the area, with Pratt & Whitney and Union Station offering access to wider destinations. Places of worship are also available in the community for spiritual fulfillment. Overall, this neighborhood in Manchester provides a well-rounded environment suitable for senior living with its blend of practical conveniences and recreational opportunities.

Restaurants

• Center Perk (0.3 miles)
• McDonald's (0.6 miles)
• Pepe's Restaurant & Lounge (0.7 miles)
• Elicit Brewing (1.7 miles)
• Grady Tavern (1.9 miles)
• Buckland Billiards & Bar (2.1 miles)
• Joey Garlic's (2.2 miles)

Physicians

• ABC Pediatrics (0.5 miles)
• Manchester Orthopedic Surgery & Sports Medicine (0.6 miles)
• Suede Surgical Care (0.8 miles)
• Connecticut Cardiology Center, PC (0.9 miles)
• Surgical & Medical Opthlmlgy (1 miles)
• Advanced Orthopaedics and Sports Medicine PC (1 miles)
• Prohealth Physicians Imaging (1.2 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (3.9 miles)
• Walgreens (4.1 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.8 miles)
• Starbucks (2.8 miles)
• Panera Bread (3.2 miles)
• Starbucks (4.3 miles)
• Birdhouse Coffee (5.7 miles)
• Starbucks (5.9 miles)

Theaters

• Cinemark Buckland Hills 18 + Imax (2.2 miles)

Parks

• Gay City State Park (5.4 miles)
• Satan's Kingdom State Recreation Area (7.8 miles)
• Bushnell Park (7.8 miles)

Transportation

• Pratt & Whitney (6 miles)
• Union Station (7.9 miles)

Places of Worship

• Jehovah's Witnesses (7.9 miles)
• Second Congregational Church (8 miles)

Hospitals

• Infectious Disease Division (8 miles)