Stay At Home Care LLC

Pros

• The administrative staff at Stay At Home Care are very communicative and helpful, contributing to a positive experience for families.
• Many caregivers provided by Stay At Home Care are qualified, friendly, and have shown a wealth of knowledge in care and hospice management.
• The agency is reliable, with caregivers consistently showing up on time and being pleasant to deal with.
• Families appreciate the affordability of the services offered by Stay At Home Care, making it accessible for many.
• Diane, a staff member at the agency, is recognized as professional, caring, and thorough in her approach to handling concerns.
• The agency has been accommodating in finding caregivers that work well for specific needs and preferences of clients.
• When issues arise, Stay At Home Care responds quickly to resolve them effectively, which instills confidence in their service.

Cons

• The owner lacks compassion and is perceived as money-hungry, leading to a negative experience overall.
• Communication between the agency and clients is inadequate, causing frustration for caregivers and families.
• There were significant issues with the first caregiver neglecting the elderly individual, raising concerns about oversight and quality of care.
• The initial caregiver's behavior resulted in a horrifying situation for the family, showcasing a lack of proper monitoring by the agency.
• A client expressed dissatisfaction with having to discuss their loved one’s care in front of them rather than having private conversations with the caregiver or agency staff.

Review

Stay At Home Care LLC, located at 210 Main Street in Manchester, CT, has garnered mixed reviews from clients who have utilized their services for home caregiving. The sentiments expressed by users range from dissatisfaction with the management to praise for the caregivers themselves. This disparity highlights a significant divide between administrative performance and caregiver experiences, creating a complex portrait of this caregiving agency.

Many reviewers consistently highlight that while the aides sent to care for loved ones are often described as compassionate, skilled, and friendly, there appears to be substantial concern regarding the owner’s attitude and business practices. One reviewer passionately criticized the owner for lacking compassion and being overly focused on profitability. This sentiment resonated with others who echoed concerns about her alleged lack of genuine concern for the well-being of clients. Such reflections underline a troubling perception that financial motives may overshadow the core mission of providing quality care.

Conversely, several reviews commend Stay At Home Care for its reliable service and communication from administrative staff. Clients noted that they had positive experiences with scheduling and found the aides to be both qualified and personable. The affordability of services was also mentioned favorably; many expressed appreciation for finding a service that stayed within budgetary constraints while still providing adequate care. This aspect is crucial as families often grapple with the rising costs associated with home health care services.

The reviews also touched upon some challenges experienced throughout individual caregiving arrangements. Several clients reported minor hiccups along their journey but emphasized that issues were generally resolved promptly. A recurring theme involved communication barriers—particularly between family members and caregivers—which could lead to misunderstandings about specific needs or daily routines. One client expressed frustration over not having had an opportunity to discuss care plans directly with the caregiver without their loved one present, hinting at a need for clearer lines of communication in these sensitive circumstances.

A particularly alarming review revealed an experience where a caregiver failed drastically in their duties—neglecting an individual suffering from advanced Alzheimer's disease by isolating themselves in their room while leaving the client unattended. This shocking account not only raised serious questions about oversight within Stay At Home Care but also prompted immediate corrective action on behalf of management when it was brought to their attention. The manager acted swiftly by terminating the problematic caregiver's employment and replacing them within 24 hours with another temp worker until a permanent replacement could be secured—all while expressing shock at this negligent behavior.

Despite these negative experiences, many families ultimately found resolution through diligence on part of both themselves and Stay At Home Care's responsive administration. Clients noted that after facing significant issues, they were reassured by how quickly problems were addressed once reported; this responsiveness seemed critical in restoring trust after distressing incidents occurred. Additionally, one user recommended using nanny cams as a precautionary measure—a practice that can provide insight into daily interactions between caregivers and those receiving care—underscoring an essential step families might consider taking to ensure safety.

Ultimately, Stay At Home Care reflects both strengths and weaknesses inherent within home health agencies today—high-quality caregiving coupled with glaring management shortcomings can create turbulent dynamics for families looking after aging loved ones or those needing additional support at home. While many report positive outcomes based on caregiver competency and attentiveness, concerns around ownership practices suggest prospective clients should tread carefully before making decisions regarding placement—striking a careful balance between cost-effectiveness and ensuring compassionate care is provided diligently throughout each individual service encounter.

This part of Manchester, Connecticut, offers a variety of medical services with several reputable physicians and healthcare facilities within close proximity. Additionally, there are pharmacies nearby for easy access to medication and prescriptions. The area also features a range of dining options, from casual eateries like McDonald's to more upscale restaurants such as Grady Tavern. For entertainment, residents can visit the Cinemark Buckland Hills theater or enjoy a cup of coffee at one of the cafes in the area. Nearby parks like Gay City State Park provide opportunities for outdoor recreation, while transportation options such as Pratt & Whitney and Union Station offer convenient access to other parts of the region. Overall, this part of Manchester provides a mix of amenities and services that would cater well to seniors looking for a vibrant community with easy access to essential resources.

Physicians

• Connecticut Cardiology Center, PC (0.1 miles)
• Advanced Orthopaedics and Sports Medicine PC (0.1 miles)
• Suede Surgical Care (0.2 miles)
• Manchester Orthopedic Surgery & Sports Medicine (0.4 miles)
• ECHN Healthcare (0.6 miles)
• Surgical & Medical Opthlmlgy (0.9 miles)
• ABC Pediatrics (1.2 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.3 miles)

Restaurants

• Pepe's Restaurant & Lounge (0.7 miles)
• Center Perk (0.9 miles)
• McDonald's (1.2 miles)
• Elicit Brewing (1.4 miles)
• Grady Tavern (1.6 miles)
• Joey Garlic's (1.6 miles)
• Buckland Billiards & Bar (1.6 miles)

Theaters

• Cinemark Buckland Hills 18 + Imax (1.6 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.1 miles)
• Panera Bread (2.5 miles)
• Starbucks (2.6 miles)
• Starbucks (3.4 miles)
• Birdhouse Coffee (4.9 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (6.4 miles)

Parks

• Gay City State Park (5.9 miles)
• Satan's Kingdom State Recreation Area (8 miles)
• Bushnell Park (8.1 miles)

Transportation

• Pratt & Whitney (6.4 miles)
• Union Station (8.2 miles)

Places of Worship

• Second Congregational Church (7.7 miles)