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Touchpoints At Manchester

Touchpoints At Manchester is a nursing home community in Manchester, CT.

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Touchpoints At Manchester

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  • Interior

    A hospital room with two beds and floral decorations.

  • Outdoors

    A serviceman in uniform salutes a veteran during an outdoor ceremony.

  • Decor

    A cozy bathroom interior featuring brown tiles, a round mirror, a chair, and decorative flowers.

  • Living Room

    A cozy living space featuring a couch, two chairs, a small table, and wall art.

  • Building

    A nursing home with a welcoming sign, surrounded by well-maintained landscaping and trees.

  • Architecture

    A white building with columns and a vibrant flower bed at the entrance.

  • Bedroom

    A hospital room with a single bed, television, and window.

  • Trees

    A suburban apartment building with a parking lot and surrounding trees.

  • Windows

    A brick house with black shutters, featuring a colorful garden in the foreground.

  • Artwork

    A cozy living room with leather furniture and decorative artwork on the walls.

  • Television

    A rehabilitation room equipped with parallel bars, therapy balls, and a television.

  • Nature

    A brick building with a 'Touchpoints' sign, surrounded by blooming pink flowers.

  • Painting

    A stylish living room interior featuring a dark cabinet with decor, flanked by two leather chairs and illuminated by wall sconces.

  • Office

    A well-lit office space with chairs, a desk, and shelving.

333 Bidwell Street Box 1296, Manchester, CT 06040

For more information about senior living options: (866) 208-4318

2.7 from 46 reviews
5 stars
16
4 stars
3
3 stars
2
2 stars
2
1 stars
23

Overall Review of Touchpoints At Manchester

differentiator 7 reviews mention this

Physical therapy gets frequent praise

Residents consistently credit the therapy team for helping them regain strength.

Multiple reviewers highlight that physical and occupational therapy helped with mobility and recovery, with some describing progress strong enough to return home. Even in harsher reviews, therapy is singled out as one of the few positives. Where communication or staffing issues appear, residents still point to the therapy staff as being dedicated and supportive.

common 9 reviews mention this

Caring staff is a recurring theme

Many residents describe staff as kind, helpful, and attentive to comfort needs.

Across positive reviews, residents and families repeatedly say they felt cared for, with CNAs, nurses, and therapists described as cheery, kind, and responsive. Some reviewers also mention feeling reassured by staff follow-through and check-ins. A separate set of reviews also disputes this, but the repeated praise for caring behavior shows up often enough to stand out.

caveat 2 reviews mention this

Shared bathrooms and outdated rooms

Several reviewers report privacy and comfort problems with the room setup.

One reviewer describes rooms with shared bathrooms that allow adjoining-room access, creating little privacy. Another criticizes the facility as outdated and run down, tying the physical environment to their overall dissatisfaction.

caveat 6 reviews mention this

Call response, medication, and staffing

A recurring complaint involves delayed help and inconsistent care delivery.

Several reviews describe long waits when calling for assistance, including delays using the call button for restroom help and medication. Medication timing and availability are also criticized, with some reviewers saying doses were missing or incorrect around the time of discharge. Staffing shortfalls are mentioned alongside these problems, including situations where families had to step in to move a resident back inside or transport people to appointments.

caveat 4 reviews mention this

Food quality is mixed

Food reviews are inconsistent, with both positives and complaints.

Some residents say the food was good and supportive of recovery, while others describe it as cold, horrendous, or inconsistent day to day. One reviewer specifically flags diet needs as not being met despite assurances, which adds to the broader dining uncertainty expressed in reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 131 resident community capacity 131 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (14 miles away) Bradley International (14 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Manchester, Connecticut offers a variety of amenities and services that cater to seniors. With several restaurants, cafes, pharmacies, physicians, and a hospital within close proximity, residents have easy access to dining options, healthcare facilities, and medical services. Additionally, the presence of parks like Gay City State Park provides opportunities for outdoor recreation and relaxation. Transportation options are also available nearby with Pratt & Whitney located just 4.9 miles away and Union Station 7 miles away. The area is well-equipped to meet the needs of seniors looking for a convenient and comfortable living environment with essential services close by.

Restaurants

  • McDonald's (0.9 miles)
  • Pepe's Restaurant & Lounge (1.5 miles)
  • Center Perk (1.6 miles)
  • Elicit Brewing (2.1 miles)
  • Buckland Billiards & Bar (2.6 miles)
  • Sonic Drive-In (2.7 miles)
  • Joey Garlic's (2.8 miles)

Cafes

  • Starbucks (1.3 miles)
  • Starbucks (3.3 miles)
  • Panera Bread (3.8 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (4.6 miles)
  • Rebel Dog Coffee Co. EAST HARTFORD (4.8 miles)

Physicians

  • ABC Pediatrics (1.5 miles)
  • Prohealth Physicians Imaging (1.5 miles)
  • Manchester Orthopedic Surgery & Sports Medicine (1.8 miles)
  • Suede Surgical Care (2 miles)
  • Connecticut Cardiology Center, PC (2.2 miles)
  • Surgical & Medical Opthlmlgy (2.2 miles)
  • Advanced Orthopaedics and Sports Medicine PC (2.2 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.9 miles)
  • Walgreens (4.4 miles)

Theaters

  • Cinemark Buckland Hills 18 + Imax (2.8 miles)

Transportation

  • Pratt & Whitney (4.9 miles)
  • Union Station (7 miles)

Parks

  • Gay City State Park (5.8 miles)
  • Satan's Kingdom State Recreation Area (6.8 miles)
  • Bushnell Park (6.9 miles)

Places of Worship

  • Jehovah's Witnesses (6.6 miles)

Hospitals

  • Infectious Disease Division (7 miles)

Frequently Asked Questions

Where is Touchpoints At Manchester?
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