Willows of Crestview in Colorado Springs, CO

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Willows of Crestview

Willows of Crestview in Colorado Springs, CO

1410 E Buena Ventura Street, Colorado Springs, CO 80909

For more information about senior living options: (844) 490-3973

4 from 5 reviews
5 stars
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Board and Care Home

Willows of Crestview Costs & Pricing

Willows of Crestview offers private rooms at a competitive rate of $3,900 per month. This pricing positions the facility slightly below both the El Paso County average of $3,946 and the broader state average in Colorado, which stands at $4,142. By providing quality accommodations at this lower cost point, Willows of Crestview presents an attractive option for individuals seeking care, while ensuring that residents receive excellent value without compromising on essential services and amenities.

Floor plansWillows of CrestviewEl Paso CountyColorado
Private$3,900$3,946$4,142

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    Overall Review of Willows of Crestview

    Pros

    • pro The Crestview staff provided a warm, happy, and safe environment for Mom.
    • pro They have made a positive difference in her senior years.
    • pro Nancy Ruminaki is amazing, knowledgeable, perceptive, and caring.
    • pro The in-house caregivers can get to know residents in a way that isn't possible at larger facilities.
    • pro Each Crestview house offers a home-like environment where residents share meals and socialize.

    Cons

    • pro The owner, Rick, is notorious among most delivery drivers for never tipping a penny, even on large deliveries, and for complaining about incomplete orders.
    • pro There's a reason he's having more and more difficulty having his deliveries fulfilled.
    • pro No tip, no trip, Rick.

    Review

    Willows of Crestview in Colorado Springs is best suited for families seeking an intimate, home-like assisted living experience where personal attention and daily routines are prioritized. This community shines for residents who enjoy a small, house-based setting - each resident has a private bedroom but shares meals and common spaces in a kitchen-table, living-room rhythm that fosters social connection. The presence of a dedicated Care Director who takes time to understand individual needs is a standout asset, as is the structure of care that allows caregivers living in the houses to build meaningful relationships with residents. For seniors with moderate care needs who value steady daily life, predictable meals, and a warm, safe environment, Willows delivers a compelling, practical option.

    However, potential clients should explicitly consider alternatives if care needs are on the higher end or if governance style matters deeply in decision-making. The reviews flag a larger concern with ownership behavior and overall management culture, which can influence trust and reliability in non-care functions such as vendor relations and logistical decisions. Families prioritizing highly visible, corporate-style governance, transparent tipping or fee policies, or a formal, scale-driven operation may find themselves wanting more assurance elsewhere. The small-scale, owner-involved model can feel intensely personal, but that same intensity may not align with every family's comfort with business-style governance or with expectations for vendor interactions and consistency across services.

    On the strength side, the caregiving staff and the care director's approach are central to Willows' appeal. Residents benefit from continuous, hands-on attention in a setting where caregivers stay in the houses and can track changes in health or mood over time. Nancy Ruminaki, the care director highlighted in parent reviews, embodies a proactive, attentive stance - she listens, plans, and communicates with families to align services with evolving needs. The result is a responsive atmosphere where family conversations lead to tangible adjustments in daily routines and care plans. This combination of attentive leadership and intimate staffing is a meaningful offset to some of the uncertainties that accompany smaller communities.

    The main con is not a clinical failure but a governance concern that can ripple into family trust. The negative feedback about the owner's tipping habits toward delivery drivers - "No tip, no trip" - suggests a particular management temperament that may alarm families who expect consistent, businesslike operations. While this behavior does not directly affect day-to-day care, it signals a broader pattern that could color perceptions of reliability, vendor relationships, and overall responsiveness. In parallel, the reality that a resident left due to escalating care needs demonstrates that Willows serves well for certain levels of assistance but may reach capacity when higher medical or nursing interventions become necessary. This is a critical lens for families weighing the fit for longer lifespans.

    Taken together, the pros - staff warmth, personalized attention, small-house autonomy, and a care director who actively facilitates appropriate services - offer a solid counterbalance to the governance caveats. For families prioritizing meaningful daily interactions, predictable routines, and a sense of "home," Willows provides a credible, lower-stress path through the transition from independent living into assisted living. The intimate scale and dedicated caregiving model reduce the impersonality that can come with larger communities, enabling residents to feel seen and valued. Those advantages are strongest when care needs stay within the moderate range and when families wish to participate closely in planning and adjustments.

    Guidance for next steps is clear. Schedule a face-to-face tour focused on the actual living houses, not just common areas, and request time with the Care Director to discuss a resident's specific needs, including any potential escalation plans. Inquire about the exact levels of care supported on-site, the process for transitions if care intensity increases, and how caregivers coordinate with families during health changes. Ask to review current staff retention, shift coverage, and any fees that might be added if higher levels of medical oversight become necessary. Finally, compare Willows with other Colorado Springs options that offer more formal governance structures or stronger clinical pathways to ensure the chosen community aligns with both current needs and anticipated future requirements. For families who prize warmth and personalized, home-like living, Willows of Crestview remains a prudent, capable choice; for those seeking more clinical certainty or governance transparency, it is wise to explore alternatives before deciding.

    Features

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • City of Colorado Springs Muni (6 miles away) City of Colorado Springs Muni (6 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

    Description

    Willows of Crestview in Colorado Springs, CO is a vibrant and welcoming assisted living community that offers a wide range of amenities and services to its residents. The community is dedicated to providing a comfortable and enriching lifestyle for seniors.

    At Willows of Crestview, there are various activities available on-site to keep residents engaged and entertained. Whether it's group exercises, arts and crafts, or social events, there is always something exciting happening within the community. Additionally, devotional services are provided on-site for those who wish to nurture their spiritual needs.

    The common areas in the facility are designed to encourage social interaction among residents. Indoor common areas provide cozy spaces for gathering, while outdoor common areas allow residents to enjoy the beautiful surroundings and fresh air. With private accommodations offered, every resident can enjoy their own personal space along with their own private bathroom complete with wheelchair accessible showers.

    Willows of Crestview also caters to individuals needing high acuity care and offers specialized assistance for incontinence management. The dedicated staff ensures that each resident receives personalized attention and care according to their unique needs.

    The community is conveniently located near various amenities and services that cater to the needs of its residents. There are six cafes nearby where residents can enjoy a casual meal or meet up with friends. For nature lovers, there are six parks nearby where one can take peaceful walks or spend quality time outdoors. Accessible healthcare is also easily accessible with numerous pharmacies and physicians in close proximity.

    Residents will find plenty of dining options at 14 restaurants nearby, allowing them to explore different culinary experiences. Transportation services are available nearby for those who require assistance getting around town. Places of worship are also conveniently located nearby for those seeking religious support.

    Lastly, peace of mind is ensured by the presence of 11 hospitals nearby, providing easy access to medical care whenever needed.

    Overall, Willows of Crestview offers a warm and inviting environment with an array of amenities and services, making it an ideal community for seniors seeking a comfortable and enriching assisted living experience in Colorado Springs.

    Nearby Places of Interest

    This area of Colorado Springs, Colorado offers a variety of essential services and amenities that could be appealing for seniors looking for a convenient and well-equipped neighborhood. With several physicians' offices and hospitals nearby, residents have easy access to healthcare facilities. Additionally, there are pharmacies in close proximity for medication needs. The presence of cafes, restaurants, and parks provide opportunities for socializing, dining out, and enjoying recreational activities. Places of worship offer spiritual support, while transportation options like the I-25/Tejon Park N Ride make it easy to get around the city. Overall, this area provides a mix of convenience and community resources that may be desirable for seniors looking to settle in a bustling yet accessible neighborhood.

    Physicians

    • Mark R Cook (0.4 miles)
    • Pikes Peak Nephrolog (0.4 miles)
    • Glover Kristina DO - UCHealth-Kristina Glover DO (1.1 miles)
    • Ford Jack MD PC (1.1 miles)
    • Kids Are Great Pediatrics (1.1 miles)
    • Boulder Medical Building (1.1 miles)
    • Retina Consultants of Southern Colorado PC (1.2 miles)

    Hospitals

    • DaVita Pikes Peak Dialysis Center (0.5 miles)
    • Memorial Health System Cancer (0.9 miles)
    • V A Clinic (1.1 miles)
    • Memorial Health Scheduling Service (1.1 miles)
    • Memorial Hospital (1.1 miles)
    • Audubon Ambulatory Surgery Center (1.3 miles)
    • Memorial Hospital (1.5 miles)

    Cafes

    • Good Neighbors Meeting House (0.9 miles)
    • Dutch Bros Coffee (1.9 miles)
    • Urban Steam Coffee Bar and Cafe (2.9 miles)
    • Dutch Bros Coffee (3 miles)
    • Dutch Bros Coffee (3.4 miles)
    • Jives Coffee Lounge (3.4 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Walgreens (1.3 miles)
    • Quality Choice (1.4 miles)
    • Penrose Main & In Patient Phrm (1.4 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.7 miles)
    • Indispensary (1.8 miles)

    Parks

    • Memorial Park (1.5 miles)
    • John "Prairie Dog" O'Byrne Park (1.5 miles)
    • Monument Valley Park (1.7 miles)
    • Palmer Park (2.3 miles)
    • America the Beautiful Park (2.5 miles)
    • Eastridge Dog Park (2.5 miles)

    Restaurants

    • McDonald's (1.6 miles)
    • Boonzaaijers Cakes & Pastries (1.6 miles)
    • Odyssey Gastropub (1.7 miles)
    • Goat Patch Brewing Company (1.7 miles)
    • Phantom Canyon (2 miles)
    • 503W (2.4 miles)
    • Waffle House (2.5 miles)

    Places of Worship

    • First United Methodist Church (1.6 miles)
    • Sacred Heart Catholic Church (3.1 miles)

    Transportation

    • I-25/Tejon Park N Ride (3.1 miles)

    Frequently Asked Questions

    How much does it cost to live at Willows of Crestview in Colorado Springs, CO?
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