Whispering Pines At Crestview

Pros

• The facility provided sufficient space, cleanliness, and a window in the grandmother's room.
• The staff treated the grandmother kindly and were very hospitable to visitors.
• The staff appeared knowledgeable and properly trained.
• The central location of the facility made it easily accessible, with convenient parking options.

Cons

• The building was not the most beautiful, and the interior was not impressive.
• There were instances where my grandmother had to wait over four minutes for staff assistance.
• The staff appeared to be a tad bit understaffed.
• My grandmother had a lesser opinion of the staff compared to the reviewer's perspective.

Review

The experience of placing a loved one in a care facility is often filled with mixed emotions, and for one family, the assessment of such a place for their grandmother revealed both commendable aspects and areas needing improvement. The facility in question was characterized as sufficient rather than luxurious; while it might not have been the most aesthetically pleasing building or had an interior design that would be considered impressive, it met the essential needs for care and comfort. This pragmatic evaluation is crucial when assessing any care facility, as it serves as an indicator of its ability to provide adequate support and safety for residents.

One notable aspect of the facility was the room provided to the grandmother. It offered enough space and included a window that allowed natural light to enter—the importance of which cannot be overstated in creating a more uplifting living environment. Cleanliness also emerged as a significant positive factor; having a clean space is fundamental in any caregiving situation, contributing to the comfort and dignity of residents. The overall impression from this reviewer is that while the visual appeal might not capture hearts at first glance, functionality and cleanliness are prioritized.

Staff interactions played a pivotal role in shaping the family's perception of the quality of care their grandmother received. The staff members were noted for their friendly demeanor and kindness toward residents, which is vital in fostering an atmosphere where elderly individuals feel valued and respected. Visitors also experienced this hospitality firsthand, suggesting that the facility goes beyond mere professional courtesy—there seems to be genuine warmth among staff members towards both residents and their families alike. Furthermore, anecdotal evidence suggests that personnel were knowledgeable about their responsibilities, enhancing confidence in their ability to provide appropriate care.

However, not everything regarding staff performance was viewed positively. Despite general satisfaction with how staff interacted with residents, there were instances where care seemed less timely than desirable. Specifically, there were occasions when the grandmother had to wait longer than four minutes after calling for assistance—a small but significant delay that can feel substantial in moments when immediate support may be needed. This concern about understaffing hints at potential systemic issues within the facility; even though individual employee interactions appeared commendable, operational challenges might affect overall response times.

In reflecting on these experiences within this particular facility, it becomes clear that comparisons with other locations weren't possible for this family since they had only utilized this one option thus far. Nevertheless, having only one frame of reference does not diminish their informed perspective on what constitutes suitable elder care—a rating system was employed to categorize their impressions objectively. They rated their experience with at least a 7 out of 10—a respectable score suggesting room for improvement but recognition of satisfactory service overall.

Location proved to be another redeeming quality about this care facility; being centrally situated within urban reach meant accessibility was never an issue for visiting family members or friends wishing to check on their loved ones frequently. Easy parking further complemented this advantage—an often-overlooked aspect that significantly impacts daily visitations by relatives striving to maintain close connections despite living apart from those they cherish most deeply.

Through careful consideration of all these various facets—from physical surroundings and cleanliness through interpersonal dynamics among staff—to logistical convenience regarding location and access while weighing those against minor delays experienced by the resident upon seeking help—it’s apparent this family’s review captures both gratitude alongside constructive critique towards ensuring quality elder care remains top priority moving forward.

Physicians

• Mark R Cook (0.5 miles)
• Pikes Peak Nephrolog (0.6 miles)
• Ford Jack MD PC (0.9 miles)
• Kids Are Great Pediatrics (0.9 miles)
• Glover Kristina DO - UCHealth-Kristina Glover DO (1.1 miles)
• Boulder Medical Building (1.2 miles)
• Retina Consultants of Southern Colorado PC (1.2 miles)

Hospitals

• DaVita Pikes Peak Dialysis Center (0.6 miles)
• V A Clinic (0.9 miles)
• Memorial Health System Cancer (1 miles)
• Memorial Health Scheduling Service (1.1 miles)
• Memorial Hospital (1.1 miles)
• Audubon Ambulatory Surgery Center (1.3 miles)
• Memorial Hospital (1.5 miles)

Cafes

• Good Neighbors Meeting House (0.7 miles)
• Dutch Bros Coffee (1.8 miles)
• Urban Steam Coffee Bar and Cafe (2.9 miles)
• Dutch Bros Coffee (3.2 miles)
• Jives Coffee Lounge (3.3 miles)
• Dutch Bros Coffee (3.3 miles)

Pharmacies

• Walgreens (1.2 miles)
• Penrose Main & In Patient Phrm (1.3 miles)
• Walgreens (1.5 miles)
• Quality Choice (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Indispensary (1.9 miles)

Parks

• John "Prairie Dog" O'Byrne Park (1.5 miles)
• Memorial Park (1.5 miles)
• Monument Valley Park (1.5 miles)
• Palmer Park (2.4 miles)
• America the Beautiful Park (2.4 miles)
• Eastridge Dog Park (2.7 miles)

Places of Worship

• First United Methodist Church (1.5 miles)
• Sacred Heart Catholic Church (2.9 miles)
• Calvary Worship Center (3.3 miles)

Restaurants

• McDonald's (1.5 miles)
• Boonzaaijers Cakes & Pastries (1.5 miles)
• Goat Patch Brewing Company (1.6 miles)
• Odyssey Gastropub (1.6 miles)
• Phantom Canyon (1.9 miles)
• 503W (2.3 miles)
• Waffle House (2.4 miles)

Transportation

• I-25/Tejon Park N Ride (3 miles)