Medallion Post Acute Rehabilitation in Colorado Springs, CO
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Information last verified:
1719 East Bijou Street, Colorado Springs, CO 80909
For more information about senior living options: (844) 490-3973
The staff at Medallion are excellent and friendly, helping residents regain independence. Medallion is a great facility with a warm, caring atmosphere and kind staff. The therapy and nursing teams provide exceptional care and consistently go above and beyond. Medallion truly cares about its residents, making families feel welcome and supported. The facility is clean, well maintained, and offers engaging activities that residents enjoy. Medallion Post-Acute Rehabilitation feels warm and welcoming, with a close, supportive community. Administration at Medallion genuinely cares about residents' well-being. The staff are attentive, knowledgeable, and devoted to patient care. Many reviewers regard Medallion as one of the best nursing/rehabilitation facilities. The care team is described as compassionate and professional, easing families' concerns.
The facility is described as old and creepy, with doctors not around on weekends and chronic short-staffing. The nursing staff and CNAs are snobs and rude, and the place is very short-handed. Residents have to share rooms, which is seen as unacceptable. Care is only about keeping residents stable and comfortable, with little testing or consultation. There is no hot water or heat, making it unsafe to live there. The building is dirty and outdated, with dust, grime, and unsafe conditions. The food is cold, unappetizing, and portions are small; kitchen staff are rude. Communication is poor: calls to the business office go unanswered and refunds are delayed. Residents are overmedicated or given improper meds, leading to dehydration, malnutrition, or sedation. There are serious safety concerns, including lack of safety rails and neglect. Maintenance and repairs are slow, leaving issues unresolved for long periods. Several reviews warn not to place a loved one there and describe it as a place to avoid.Medallion Post Acute Rehabilitation in Colorado Springs is best suited for families pursuing a brisk, outcomes-oriented rehabilitation path, especially when the priority is getting an older or recently injured loved one back to independence. The most reliable upside across reviews is the therapy program and the bedside staff who actively engage residents, celebrate small victories, and push for practical recovery. Multiple families credit therapists and nursing teams with getting people walking again, stabilizing medications, and rebuilding daily routines. The facility also cultivates a warm, homey atmosphere in which residents and families frequently describe staff as caring, patient, and genuinely invested. That combination, strong rehab services plus a compassionate, hands-on staff, makes Medallion a compelling option for post-acute recoveries where the goal is to return to higher levels of function.
Those considering alternatives should note several red flags that surface in the reviews. For families prioritizing pristine facilities, modernized rooms, or a consistently uninterrupted operations backbone, Medallion may fall short. A sizeable portion of complaints centers on maintenance delays, outdated furnishings, and reports of unsafe or uncomfortable conditions in some units. Other families raised concerns about water temperature, heating, and nurse-call responsiveness, as well as incidences of miscommunication or perceived negligence. There are also stories of billing disputes and administrative gaps, including delayed refunds and difficulty reaching the business office. In short, when the priority is a flawless facility experience, or you need unwavering consistency across all departments, it is prudent to explore alternatives with more current infrastructure and steadier administrative oversight.
The core pros, exceptional therapy, attentive nursing, and a resident-centered culture, consistently offset a number of the facility’s drawbacks, but not universally. The rehabilitation teams receive near-universal praise for their skill, motivation, and ability to translate clinical gains into practical improvements at home. Families repeatedly report that residents regain mobility, regain confidence, and re-engage with activities and dining in meaningful ways. The social atmosphere, staff that greet newcomers, engage in conversations, and integrate residents into daily programs, produces a sense of belonging that can be decisive for a loved one’s willingness to participate in therapy and routines. When therapy triumphs are paired with steady nursing care and a compassionate environment, the odds of meaningful recovery rise significantly, making the downsides more tolerable for those whose primary need is rehabilitation.
Yet the main cons cannot be dismissed, particularly for residents who will require long-term stability beyond a temporary rehab stay. Several reviews describe ongoing maintenance delays, outdated rooms, and a facility that sometimes feels past its prime. Complaints about hot water and heat, dusty areas, and inconsistent housekeeping point to a reliability gap that can erode daily quality of life. Medication management and call-bell responsiveness appear as flashpoints in some accounts, with families reporting dehydration, missed treatments, or slow responses during crises. The perception that some staff are overextended or under-trained in certain shifts also recurs, leaving families wary about long-term care if the need extends beyond rehabilitative episodes. These issues can erode trust and make a temporary rehab stay feel precarious, especially for seniors with complex needs.
From a practical decision-making standpoint, the key is alignment with the resident’s trajectory. For a patient whose primary objective is to regain independence after a stroke, fracture, or vascular compromise, Medallion’s therapy-driven approach and the supportive care team can deliver tangible results that justify some facility drawbacks. The positive experiences of families who witnessed clear functional gains, improved appetite, and renewed engagement in activities serve as a persuasive counterweight to concerns about aging infrastructure or occasional service gaps. Conversely, for families seeking a consistently upscale, hands-off long-term environment with impeccable maintenance, transparent billing, and round-the-clock administrative responsiveness, there are legitimate reasons to look elsewhere or to pursue an arrangement that keeps a resident in the campus’s independent living stream after rehab rather than in the skilled nursing core.
The bottom line is straightforward: Medallion Post Acute Rehabilitation remains a viable, even strong, choice for rehab-focused care where the objective is meaningful recovery and a caregiver team that treats residents like family. The best-fit candidate accepts that the campus is older and sometimes imperfect, but compensates with dedicated therapists, genuinely caring nurses, and a culture that rewards effort and participation. For families scared off by maintenance quirks, billing hiccups, or sporadic on-site amenities, alternatives with more polished infrastructure and steadier administration are worth considering, particularly if long-term residency is anticipated. Prior to making a commitment, tours should zero in on current staffing levels, the specific therapy team assigned to the resident, and a clear plan for any bridging needs between post-acute rehab and independent living. Clarify billing timelines, obtain recent maintenance tickets, and request a candid read from current residents or families about response times and daily quality of life. In the end, the right choice hinges on balancing the compelling rehab outcomes with the realities of the facility’s aging environment and administrative consistency.
60 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Medallion Post Acute Rehabilitation in Colorado Springs, CO is a premier assisted living community that offers exceptional care and amenities for its residents. With a focus on skilled nursing facility care, Medallion provides round-the-clock supervision and assistance with activities of daily living.
Residents at Medallion can enjoy a wide range of amenities that enhance their quality of life. The community features an on-site beautician and beauty salon, allowing residents to look and feel their best. Cable or satellite TV is available in each room, providing entertainment options for relaxation. Community operated transportation ensures easy access to nearby destinations, such as doctors' appointments or local attractions.
Medallion boasts a range of facilities designed to promote a vibrant lifestyle. Residents can stay connected with loved ones through the computer center or enjoy meals in the spacious dining room with restaurant-style dining. For fitness enthusiasts, there is a fully equipped fitness room and wellness center available. The gaming room offers entertainment options for socializing and having fun.
Outdoor spaces including gardens and swimming pool provide serene environments to relax and enjoy nature. Additionally, Medallion offers move-in coordination services to assist residents with the transition into their new home.
The care services at Medallion are comprehensive and cater to individual needs. Assistance with bathing, dressing, transfers, and other activities of daily living are provided by highly trained staff members who are available 24/7. Medication management ensures residents receive their required medications on time. Physical therapy sessions are available to promote mobility and overall well-being.
Dietary needs are accommodated through special dietary restrictions and diabetes diets. Meals are prepared by professional chefs and served in a restaurant-style setting.
Residents at Medallion have plenty of opportunities for engagement and social interaction through community-sponsored activities, resident-run activities, fitness programs, planned day trips, religious services, and scheduled daily activities.
The surrounding area offers convenience with several nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures residents have easy access to essential services and entertainment options.
At Medallion Post Acute Rehabilitation in Colorado Springs, CO, residents can enjoy a vibrant and fulfilling lifestyle while receiving the care and support they need.
Medallion Post Acute Rehabilitation offers Studio apartments.
Medallion Post Acute Rehabilitation is located at 1719 East Bijou Street, Colorado Springs, CO 80909 in El Paso County, Colorado
Medallion Post Acute Rehabilitation on seniors.fyi includes 86 photos including images showing interior, building, trees, landscaping, windows, bedroom, exercise equipment, television, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Landscaping
Kitchen
Lighting
Garden
