Overall Review of Medallion Post Acute Rehabilitation
differentiator5 reviews mention this
Rehab and therapy help residents
Residents and families describe strong rehabilitation support from therapy and nursing.
Several reviewers credit the therapy and nursing teams with improving mobility and day-to-day functioning. One person describes physical therapy helping their loved one walk with a walker and participating in activities. Others say therapy staff got a resident back to independence or walking again, and that the nursing team supported safety and timely updates during care.
common6 reviews mention this
Staff kindness comes through often
Many reviewers highlight a consistently caring, welcoming staff.
A large portion of reviews talk about staff being friendly, helpful, and kind to residents and families. Reviewers mention being greeted warmly, residents being in good spirits, and staff going above and beyond for individual needs. Even when other parts of the experience were criticized, some reviewers still singled out caring staff and supportive interactions.
caveat5 reviews mention this
Getting through by phone is hard
Some reviewers report difficulty reaching staff by phone.
Multiple reviewers say calls went unanswered or it took a long time to get help. One reviewer describes trouble getting through most times they called, while another reports waiting while repeatedly trying to reach the facility. There are also complaints about not answering the phone for administrative follow-up, adding frustration for families trying to coordinate care or refunds.
caveat7 reviews mention this
Maintenance and upkeep raise concerns
Reviews raise concerns about maintenance, cleanliness, and outdated conditions.
Some reviewers describe the facility as old or run down, and note issues like dusty rooms, outdated areas, and problems with cleanliness. Several comments focus on temperature and hot water availability, including reports of no heat or no hot water. Others mention safety or cleanliness problems in shared spaces, such as issues with hallways or carpets, which drives mixed confidence in day-to-day upkeep.
caveat3 reviews mention this
Food quality is mixed
Dining experiences vary, with both praise and strong complaints.
Some reviewers say meals were enjoyable and that residents looked forward to dining. Others report problems like cold food, poor quality, or portions that left families disappointed. While the community offers restaurant-style dining and diet options in the offering list, reviews show the day-to-day dining experience doesn’t land consistently for everyone.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
60 resident community capacity
Studio apartments
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Party space
Private bathrooms
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
City of Colorado Springs Muni (5 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Pharmacies
Walgreens (0.2 miles)
Quality Choice (0.7 miles)
Lee Osterle (1 miles)
Walgreens (1.1 miles)
CVS Pharmacy (1.1 miles)
Indispensary (1.3 miles)
Walgreens (1.3 miles)
Parks
Memorial Park (0.2 miles)
John "Prairie Dog" O'Byrne Park (1.1 miles)
America the Beautiful Park (2 miles)
Monument Valley Park (2.3 miles)
Palmer Park (2.9 miles)
Eastridge Dog Park (2.9 miles)
Physicians
Boulder Medical Building (0.2 miles)
UCHealth Breast Surgical Clinic - Printers Park (0.4 miles)
Glover Kristina DO - UCHealth-Kristina Glover DO (0.4 miles)
Printers Park Medical Plaza (0.4 miles)
Medical Plaza (0.5 miles)
Blue Skies Center For Women (0.6 miles)
Kaiser Permanente Parkside Medical Offices (0.6 miles)
Medallion Post Acute Rehabilitation on seniors.fyi includes 86 photos including images showing interior, building, trees, landscaping, windows, television, bedroom, exercise equipment, and more.
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Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
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