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Medalion Health Center in Colorado Springs, CO

Medalion Health Center is an assisted living community in Colorado Springs, CO.

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Medalion Health Center in Colorado Springs, CO

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Medalion Health Center

1719 East Bijou Street, Colorado Springs, CO 80909

For more information about senior living options: (866) 208-4318

3.7 from 89 reviews
5 stars
52
4 stars
8
3 stars
3
2 stars
4
1 stars
22

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Overall Review of Medalion Health Center

common 26 reviews mention this

Care team is frequently praised

Residents and families repeatedly describe the staff as caring and kind.

Many reviewers say the staff is friendly, attentive, and treats residents with kindness. Several also mention therapy and nursing teams as helpful and proactive, including people who felt safer or more informed because of staff check-ins. A smaller set of reviews contradict this, describing rudeness or staffing problems, so the experience seems to vary by unit and timeframe.

caveat 7 reviews mention this

Food quality is mixed

Food reviews run from praised to strongly criticized.

Some families describe meals as delicious, enjoyable, or even a highlight for residents. Others report substandard food, including complaints about cold meals, poor portions, and items served days later. Because both sides appear in the reviews, food quality may depend on timing, dietary needs, or day-to-day operations.

caveat 6 reviews mention this

Calls and access to help

Multiple reviewers say it can be difficult to reach someone by phone.

Several reviews describe phones going unanswered, slow responses, or delays in getting basic access to staff. Others mention concerns about the availability of help during urgent moments, including requests for a way to contact someone quickly. Even reviewers who praise overall care sometimes still note communication gaps during day-to-day needs.

caveat 7 reviews mention this

Maintenance and safety concerns recur

Reviewers also flag maintenance and safety problems in the building.

Across the reviews, residents and families mention issues like missing hot water or heat, outdated or run-down conditions, and cleanliness concerns. There are also complaints about repairs taking too long and about potential hazards in shared or common areas. Taken together, the recurring themes suggest maintenance responsiveness is a pressure point for some residents.

common 5 reviews mention this

Therapy helps residents regain mobility

Many reviews credit therapy with meaningful rehabilitation progress.

Several reviewers describe therapy as a major reason their loved ones improved, including returning to walking or regaining independence. A number of comments also connect nursing attention with rehabilitation outcomes, such as wound care progress or bedsores being addressed. While there are negative care experiences described too, the positive therapy mentions are frequent enough to stand out.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 44 resident community capacity 44 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Party space Party space
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Swimming pool Swimming pool
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • City of Colorado Springs Muni (5 miles away) City of Colorado Springs Muni (5 miles away)
  • Transportation & parking Transportation & parking

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Community-sponsored activities Community-sponsored activities
  • Fitness programs Fitness programs
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Quality Choice (0.7 miles)
  • Lee Osterle (1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Indispensary (1.3 miles)
  • Walgreens (1.3 miles)

Parks

  • Memorial Park (0.2 miles)
  • John "Prairie Dog" O'Byrne Park (1.1 miles)
  • America the Beautiful Park (2 miles)
  • Monument Valley Park (2.3 miles)
  • Palmer Park (2.9 miles)
  • Eastridge Dog Park (2.9 miles)

Physicians

  • Boulder Medical Building (0.2 miles)
  • UCHealth Breast Surgical Clinic - Printers Park (0.4 miles)
  • Glover Kristina DO - UCHealth-Kristina Glover DO (0.4 miles)
  • Printers Park Medical Plaza (0.4 miles)
  • Medical Plaza (0.5 miles)
  • Blue Skies Center For Women (0.6 miles)
  • Kaiser Permanente Parkside Medical Offices (0.6 miles)

Hospitals

  • Memorial Hospital (0.4 miles)
  • Memorial Health Scheduling Service (0.4 miles)
  • Memorial Hospital (0.4 miles)
  • Memorial Health System Cancer (0.5 miles)
  • Total Renal Care (0.7 miles)
  • St Francis Health Center (0.8 miles)
  • Penrose St Francis Hospital (1.5 miles)

Restaurants

  • McDonald's (1.2 miles)
  • Odyssey Gastropub (1.5 miles)
  • Phantom Canyon (1.6 miles)
  • Shuga's (1.8 miles)
  • 503W (2.1 miles)
  • Chick-Fil-A (2.3 miles)
  • Edelweiss Restaurant (2.4 miles)

Cafes

  • Dutch Bros Coffee (1.3 miles)
  • Good Neighbors Meeting House (1.7 miles)
  • Urban Steam Coffee Bar and Cafe (2.2 miles)
  • Dutch Bros Coffee (2.7 miles)
  • Dutch Bros Coffee (3.5 miles)

Places of Worship

  • First United Methodist Church (1.5 miles)
  • Sacred Heart Catholic Church (3.3 miles)

Transportation

  • I-25/Tejon Park N Ride (2.1 miles)

Theaters

  • Cinemark Tinseltown USA and XD (3.1 miles)

Frequently Asked Questions

What floor plans and room types does Medalion Health Center offer?
Where is Medalion Health Center?

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Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

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