The Willows At Crestview

1410 East Buena Ventura Street, Colorado Springs, CO 80909

For more information about senior living options: (844) 490-3973

4 from 5 reviews
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Assisted Living Board and Care Home

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    Overall Review of The Willows At Crestview

    Pros

    • pro Crestview staff provided a warm, happy, and safe environment for Mom.
    • pro They made a positive difference in her senior years.
    • pro The Care Director, Nancy Ruminaki, was amazing.
    • pro Nancy is knowledgeable, perceptive, and caring, and she hires good caregivers.
    • pro Nancy took time and attention to understand her and arrange for what she needed.
    • pro Each house had a home-like environment with residents having their own bedrooms but sharing meals and socializing.
    • pro The in-house caregiver model allows staff to get to know residents in a way that isn't possible at larger places.

    Cons

    • pro Rick never tips, even on large deliveries.
    • pro Rick is notorious among delivery drivers for never tipping a penny.
    • pro Rick complains about incomplete orders.
    • pro Deliveries to Rick are increasingly difficult to fulfill because of his tipping behavior.
    • pro No tip, no trip - Rick's stance on tipping.

    Review

    The message left about Crestview Assisted Living is one of gratitude and admiration. Over the past two years, the staff there have created a warm, happy, and safe environment that has made a meaningful difference in a senior's life. The writer emphasizes that the care and daily atmosphere at Crestview have had a genuinely positive impact during those important years, underscoring how much the staff's dedication can matter to a loved one and to the family watching over them.

    A standout part of the experience centers on Care Director Nancy Ruminaki. The reviewer describes her as amazing - knowledgeable, preceptive, and caring - and notes that Nancy has a talent for hiring good caregivers. What really struck them were the thoughtful conversations Nancy initiated about how to better meet the loved one's needs. Nancy is praised for taking time and attention to understand her residents deeply and for arranging the right supports. The impression is that her approach wasn't just about routine check-ins, but about meaningful, person-centered planning that made adjustments possible as needs evolved.

    Another defining feature highlighted is Crestview's home-like environment. Each "house" in the community is described as a small, intimate setting where residents have their own bedrooms but gather for meals at a kitchen table and socialize in the living room. The caregiver who stays in the house area is able to get to know each resident in a way that simply isn't possible in larger facilities. This closer, more personal setting appears to foster comfort, continuity, and a sense of belonging - elements that the reviewer believes are key to well-being for seniors.

    The loved one who lived at Crestview for a little under a year did so with gratitude, even though the stay didn't last as long as originally anticipated due to increasing care needs. The family is thankful for the time they had and for Nancy's assistance in making sure the transition when the level of care required changed was handled with care and thoughtfulness. They describe Crestview as a good place to consider for others who are facing a move to an assisted living environment, especially for those who prize a home-like, community-focused approach and attentive staff.

    The review also touches on the broader management and day-to-day operations around the property, though in a distinctly different tone. The owner, named Rick, is mentioned in connection with groceries ordered on behalf of tenants. The narrative turns more critical here, describing Rick as notorious among delivery drivers for never tipping - even on large deliveries - and for complaining about "incomplete orders." The reviewer suggests that these tipping habits have consequences, noting that deliveries have become increasingly difficult to fulfill as a result. The closing line - "No tip, no trip, Rick" - caps the sentiment with a sharp, memorable aside that contrasts with the otherwise glowing praise for Crestview's care and environment.

    Taken together, the messages about Crestview present a clear picture: a staff team that genuinely supports residents and families, led by Nancy Ruminaki's attentive and collaborative approach, and a living arrangement that prioritizes a home-like, relational model over a clinical or impersonal setup. The experience of one resident's family underscores both the strengths and the challenges that come with assisted living, emphasizing responsive care, meaningful engagement, and a supportive atmosphere that can make a real difference in senior years. The remarks about the owner add a cautionary note about how certain management practices outside the immediate care environment can influence daily life and operations, even if they exist on the periphery of the residents' day-to-day experiences.

    Features

    Housing

    • 11 resident community capacity 11 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • City of Colorado Springs Muni (6 miles away) City of Colorado Springs Muni (6 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Willows At Crestview in Colorado Springs, CO is a board and care home that provides a comfortable and supportive environment for seniors in need of assistance with their daily activities. Our fully furnished community offers a range of amenities to enhance the quality of life for our residents.

    Our residents can enjoy delicious meals in our beautiful dining room, prepared by our dedicated staff who cater to special dietary restrictions. Housekeeping services are provided to ensure a clean and well-maintained living space for all residents. Outdoor spaces are available for residents to relax and enjoy the fresh air, while Wi-Fi/high-speed internet is accessible throughout the community.

    Our caring staff is trained to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure that residents receive the necessary medical attention. Medication management is provided to ensure that medications are taken as prescribed.

    The Willows At Crestview offers a variety of engaging activities for residents to participate in on a daily basis. Additionally, we have several convenient amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.

    We strive to create an inclusive and supportive community where seniors can feel right at home while receiving the care they need.

    Nearby Places of Interest

    Physicians

    • Mark R Cook (0.4 miles)
    • Pikes Peak Nephrolog (0.4 miles)
    • Ford Jack MD PC (1.1 miles)
    • Kids Are Great Pediatrics (1.1 miles)
    • Glover Kristina DO - UCHealth-Kristina Glover DO (1.1 miles)
    • Boulder Medical Building (1.1 miles)
    • Retina Consultants of Southern Colorado PC (1.2 miles)

    Hospitals

    • DaVita Pikes Peak Dialysis Center (0.5 miles)
    • Memorial Health System Cancer (0.9 miles)
    • V A Clinic (1.1 miles)
    • Memorial Health Scheduling Service (1.1 miles)
    • Memorial Hospital (1.1 miles)
    • Audubon Ambulatory Surgery Center (1.3 miles)
    • Memorial Hospital (1.5 miles)

    Cafes

    • Good Neighbors Meeting House (0.9 miles)
    • Dutch Bros Coffee (1.9 miles)
    • Urban Steam Coffee Bar and Cafe (2.9 miles)
    • Dutch Bros Coffee (3 miles)
    • Dutch Bros Coffee (3.4 miles)
    • Jives Coffee Lounge (3.4 miles)

    Pharmacies

    • Walgreens (1.2 miles)
    • Walgreens (1.3 miles)
    • Quality Choice (1.4 miles)
    • Penrose Main & In Patient Phrm (1.4 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.7 miles)
    • Indispensary (1.8 miles)

    Parks

    • Memorial Park (1.5 miles)
    • John "Prairie Dog" O'Byrne Park (1.5 miles)
    • Monument Valley Park (1.7 miles)
    • Palmer Park (2.3 miles)
    • America the Beautiful Park (2.5 miles)
    • Eastridge Dog Park (2.5 miles)

    Restaurants

    • McDonald's (1.6 miles)
    • Boonzaaijers Cakes & Pastries (1.6 miles)
    • Odyssey Gastropub (1.7 miles)
    • Goat Patch Brewing Company (1.7 miles)
    • Phantom Canyon (2 miles)
    • 503W (2.4 miles)
    • Waffle House (2.5 miles)

    Places of Worship

    • First United Methodist Church (1.6 miles)
    • Sacred Heart Catholic Church (3.1 miles)

    Transportation

    • I-25/Tejon Park N Ride (3.1 miles)

    Frequently Asked Questions

    Where is The Willows At Crestview?

    Nearby Communities

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