Park Towers

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Park Towers

Park Towers

700 Laurel Ave, San Mateo, CA 94401

For more information about senior living options: (844) 490-3973

3.6 from 7 reviews
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Active Adult Communities (55+)

Overall Review of Park Towers

Pros

  • pro The reviewer shows concern for residents' safety and comfort.
  • pro The reviewer emphasizes the importance of safe, livable housing for all residents.
  • pro The reviewer advocates for accountability and prompt action to address safety concerns.
  • pro The reviewer urges reporting unsafe conditions to the appropriate authorities, highlighting responsibility.
  • pro The reviewer expresses hope for improvements that will benefit residents.

Cons

  • pro The place doesn't care about its residents and is accused of abuse.
  • pro When it's hot, there is no air conditioning in the rooms.
  • pro The rooms are consistently above 90 degrees.
  • pro The reviewer calls for this to be reported to county housing.

Review

This situation paints a grim picture of a place that should be a safe and supportive home for its residents, yet instead appears to operate in a way that feels indifferent at best and abusive at worst. The core grievance is not simply a minor inconvenience, but a fundamental failure to treat people with dignity and care. The reviewer conveys a stark sense that the management or staff do not prioritize the well-being of those who live there, and they hint at abusive behavior as part of the daily reality. In short, the environment is described as neglectful, with residents left to endure conditions that should be impossible to tolerate in a proper living situation.

The most troubling detail centers on the temperature inside the rooms. When the weather turns hot, there is no air conditioning available in the living spaces. That absence of cooling is not framed as a temporary hardship but as a persistent condition that recurs with the heat. The report notes that the rooms stay uncomfortably hot, with temperatures consistently climbing to numbers well over the comfort threshold. The implication is clear: without climate control, residents are subjected to oppressive heat, which can be dangerous and dehumanizing, especially for elderly, disabled, or otherwise vulnerable individuals who rely on a stable, livable environment.

The described impact of these conditions goes beyond mere discomfort. Rooms that remain above 90 degrees create an ongoing health risk for residents. Heat can exacerbate medical issues, lead to dehydration, heat exhaustion, and other serious health concerns. The reviewer's emphasis on persistent high temperatures signals not just a lack of amenities but a potential pattern of neglect that jeopardizes daily life and long-term safety. When a living space becomes physically intolerable, it undermines the basic right to a habitable home and raises questions about how well residents are being protected and cared for.

Accompanying the heat issue is a troubling assertion about the overall attitude toward residents. The reviewer states that the place doesn't care about its residents, and hints at abusive behavior as part of the larger dynamic. This isn't framed as a one-off complaint but as part of a broader climate of neglect and mistreatment. The language suggests a pattern in which residents' needs - such as safe temperatures, proper maintenance, and respectful treatment - are deprioritized, leaving those who live there to cope with conditions that others would deem unacceptable in any standard housing setting.

Given the severity of the concerns, the reviewer makes a compelling call to action: this situation needs to be reported to county housing authorities. The explicit urging to involve official oversight underscores the perceived inadequacy of internal remedies. It implies that outside investigation and enforcement are necessary to protect residents, enforce housing codes, and compel improvements. The call to report is presented not as a threat, but as a responsible step toward accountability and the preservation of residents' health and dignity.

Beyond the immediate grievance, the situation invites reflection on broader housing standards and the responsibilities of those who manage and supervise residential facilities. If rooms routinely reach unhealthy temperatures and residents lack basic cooling, it points to a systemic failure that may require inspections, enforcement of cooling and safety regulations, and a reevaluation of staffing and training. The expectation that residents deserve safe, comfortable, and respectful living conditions should guide any facility's operations, and when that expectation is not met, documented concerns and formal reporting become essential tools for change.

In sum, the described environment is marked by a troubling lack of care for residents, a pervasive heat problem without cooling in the rooms, and a sense that abuse or neglect may be part of the daily experience for those living there. The temperatures recorded in the living spaces are presented as a core symptom of a broader pattern of mismanagement and disregard. The insistence that this situation be reported to county housing authorities reflects a belief that independent oversight is necessary to safeguard residents, address potential violations, and drive the improvements that a humane, livable home would demand. The narrative here is a stark plea for accountability and tangible action to ensure that people living in these facilities are treated with the basic respect and protection they deserve.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Transportation

  • San Francisco International (5 miles away) San Francisco International (5 miles away)
  • Metropolitan Oakland International (12 miles away) Metropolitan Oakland International (12 miles away)

Description

Park Towers is an assisted living community located in the beautiful city of San Mateo, CA. Situated in a convenient location, this community offers its residents easy access to various amenities and services.

Residents can indulge in their love for coffee and enjoy the vibrant café culture with several cafes located nearby. For those who appreciate nature and prefer spending time outdoors, there are six parks in close proximity where they can take leisurely walks, have picnics, or simply relax amidst greenery.

Healthcare needs are well taken care of with 14 pharmacies and three physicians available nearby. Residents can have peace of mind knowing that medical assistance is easily accessible whenever needed.

Satisfying culinary cravings is effortless with four restaurants situated close by offering a diverse range of cuisines. Whether residents prefer fine dining, casual eateries, or quick bites, they will find plenty of options to choose from.

Transportation options are readily available for those who enjoy exploring the city or need to run errands. With two transportation facilities conveniently located nearby, residents can easily commute to different parts of San Mateo as well as neighboring areas.

For entertainment and cultural experiences, there is a theater in the vicinity where residents can enjoy live performances and movies. This provides an opportunity for socializing with neighbors and enjoying enriching experiences together.

Lastly, having three hospitals close by ensures that residents receive immediate medical attention in case of emergencies or any healthcare needs that may arise.

Overall, Park Towers offers a well-rounded assisted living experience that combines convenience, access to amenities, healthcare support, dining options, transportation accessibility, and entertainment opportunities all within reach.

Nearby Places of Interest

This part of San Mateo, California, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several parks in close proximity, such as Central Park and Washington Park, residents can enjoy outdoor activities and leisurely strolls in the beautiful surroundings. Additionally, there are pharmacies nearby like Walgreens and CVS Pharmacy for easy access to medications and healthcare supplies. For medical needs, there are reputable physicians offices like Bundy Opticians and the California Skin Institute within a short distance. In case of emergencies or specialized care, there are hospitals like Mills-Peninsula Radiology and Sequoia Hospital in the vicinity. Transportation options are also convenient with Hillsdale Station and Millbrae Caltrain Station nearby for easily getting around town. A variety of cafes and restaurants provide dining options for every taste, including popular spots like Starbucks, In-N-Out Burger, Lark Creek Grill, and Yankee Pier. Overall, this area of San Mateo provides a well-rounded community with all the necessary amenities for senior living.

Parks

  • Central Park (0.1 miles)
  • Washington Park (1.8 miles)
  • Coyote Point County Park (2 miles)
  • Laurelwood Park (2.5 miles)
  • Leo J Ryan Memorial Park (2.7 miles)
  • Marlin Park (4.5 miles)
  • Highlands Park (5.4 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)

Physicians

  • Bundy Opticians (0.3 miles)
  • California Skin Institute (0.7 miles)
  • Urology: San Carlos Center: Palo Alto Medical Foundation (4.7 miles)
  • Redwood City Women's Health Center (6.8 miles)
  • California Skin Institute (6.8 miles)
  • Kaiser RWC Birch Building (7.4 miles)
  • Coastside Clinic (9.1 miles)

Hospitals

  • Mills-Peninsula Radiology (0.4 miles)
  • San Mateo Medical Center (2.4 miles)
  • Mills-Peninsula Health Services (4 miles)
  • A & C Convalescent Hospital (5 miles)
  • Sequoia Hospital (6.7 miles)
  • Kaiser Permanente Redwood City Medical Center (7.3 miles)

Theaters

  • Cinepolis San Mateo (1.9 miles)

Transportation

  • Hillsdale Station (2 miles)
  • Millbrae Caltrain Station (4.5 miles)
  • Boarding Area C (5 miles)
  • San Carlos Airport (SQL) (5 miles)
  • Delta Sky Club (5 miles)
  • Harvey Milk Terminal 1 (5.1 miles)
  • TSA Security Checkpoint (5.1 miles)

Cafes

  • Starbucks (2.1 miles)
  • San Francisco Giants Clubhouse (5.5 miles)
  • Starbucks (7.2 miles)
  • Philz Coffee (7.2 miles)
  • Coffeebar (7.3 miles)
  • Starbucks (9.4 miles)

Restaurants

  • McDonald's (2.7 miles)
  • New England Lobster Market & Eatery (4.1 miles)
  • In-N-Out Burger (4.3 miles)
  • In-N-Out Burger (4.8 miles)
  • Lark Creek Grill (5.1 miles)
  • Yankee Pier (5.3 miles)
  • Mustards (5.4 miles)

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