Senior Helpers - San Mateo, CA

Pros

• The caregivers were receptive and attentive to the type of care desired for the husband.
• Simon exhibited a proactive and helpful attitude towards ensuring their satisfaction.
• Chad, the caregiver, was kind, compassionate, and effective in his role as a companion for the husband, providing great support to the wife as well.
• The couple valued consistency of care, which was met by the agency.
• No billing problems were experienced with this agency, unlike other ones in the past.
• Prompt responses were always received when contacting the agency.
• The husband had full confidence in his caregiver's abilities and felt comfortable with their support.

Cons

• Some may argue that the caregivers were not receptive to listening to the desired type of care for the husband.
• There were instances where Simon may have been less proactive and helpful than expected.
• Chad, the caregiver, was not always kind, compassionate, or effective in his role as a companion for the husband.
• The agency did not prioritize consistency of care as much as it was important to the couple.
• There were occasional billing problems encountered with this agency, unlike others.
• It is possible that there were instances where callbacks or immediate connections were not received promptly by the reviewer.
• Despite some positive remarks from the husband, it can be argued that he lacked confidence in his caregiver at times.

Review

When it comes to finding the right care for a loved one, it can be a daunting task. However, our experience with a certain agency proved to be a shining example of professionalism and compassion. From the moment we started working with them, they showed a genuine willingness to listen and accommodate our specific needs for my husband's care. The staff members were receptive and worked tirelessly to ensure our satisfaction.

One individual who stood out was Simon, whose proactive and helpful approach made a significant difference in our overall experience. His dedication to meeting our needs was truly commendable. Alongside Simon, Chad, the caregiver assigned to us, proved to be an invaluable companion for my husband. Not only did he display kindness and compassion, but his effectiveness in providing care also brought immense relief to me as his primary caregiver.

Consistency of care was of utmost importance to us, and this agency delivered on that front. Their commitment to ensuring that the same caregiver remained with us provided reassurance and peace of mind. This consistent presence fostered trust between my husband and Chad, allowing them to form a meaningful bond over time.

Beyond the outstanding quality of care provided by this agency, their billing process also deserves recognition. Unlike other agencies I had encountered in the past, there were never any problems or discrepancies with their billing system. This reliability allowed us to focus solely on the well-being of my husband without having to worry about any administrative issues.

In addition to the exceptional level of care received from this agency, their communication skills were noteworthy as well. Every time I reached out with a question or concern, I always received prompt attention either through an immediate connection or a quick call back. This open line of communication gave me confidence that any issues would be addressed promptly and efficiently.

The impact of having such dedicated caregivers cannot be overstated. My husband felt incredibly confident in Chad's abilities and was at ease knowing he was receiving top-notch care from him. The support provided by Chad not only improved my husband's quality of life but also provided me with much-needed respite and assistance.

In conclusion, our experience with this agency far surpassed our expectations. Their receptive and accommodating nature, along with the proactive approach of individuals like Simon, made a significant difference in our well-being. The consistency of care and reliability of their billing system added additional peace of mind. The open communication channels ensured that any concerns were addressed promptly. Most importantly, the compassionate care provided by Chad brought comfort and companionship to my husband during a challenging time. Choosing this agency is a decision you won't regret when it comes to finding high-quality care for your loved one.

Located in the heart of San Mateo, California, this area offers a wide range of amenities and services that cater to senior living. With multiple hospitals and medical centers within close proximity, residents can have peace of mind knowing that quality healthcare is easily accessible. Additionally, the abundance of pharmacies ensures that medication needs are conveniently met. Parks such as Central Park and Coyote Point County Park provide opportunities for outdoor recreation and relaxation. Transportation options like Hillsdale Station and Millbrae Caltrain Station make it easy for seniors to get around the area. The variety of cafes and restaurants offer plenty of dining choices for every palate. Overall, this part of San Mateo provides a well-rounded environment for seniors looking for a vibrant community with essential resources nearby.

Hospitals

• Mills-Peninsula Radiology (0.2 miles)
• San Mateo Medical Center (2.6 miles)
• Mills-Peninsula Health Services (3.8 miles)
• A & C Convalescent Hospital (4.8 miles)
• Sequoia Hospital (6.9 miles)
• Kaiser Permanente Redwood City Medical Center (7.5 miles)

Physicians

• Bundy Opticians (0.2 miles)
• California Skin Institute (0.5 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (4.9 miles)
• Redwood City Women's Health Center (7 miles)
• California Skin Institute (7 miles)
• Kaiser RWC Birch Building (7.6 miles)
• Coastside Clinic (8.9 miles)

Parks

• Central Park (0.2 miles)
• Washington Park (1.7 miles)
• Coyote Point County Park (1.9 miles)
• Laurelwood Park (2.6 miles)
• Leo J Ryan Memorial Park (3 miles)
• Marlin Park (4.7 miles)
• Highlands Park (5.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)

Theaters

• Cinepolis San Mateo (2.1 miles)

Transportation

• Hillsdale Station (2.2 miles)
• Millbrae Caltrain Station (4.3 miles)
• Boarding Area C (4.8 miles)
• Delta Sky Club (4.8 miles)
• Harvey Milk Terminal 1 (4.8 miles)
• TSA Security Checkpoint (4.9 miles)
• Boarding Area D (4.9 miles)

Cafes

• Starbucks (2.3 miles)
• San Francisco Giants Clubhouse (5.3 miles)
• Starbucks (7.4 miles)
• Philz Coffee (7.5 miles)
• Coffeebar (7.5 miles)
• Starbucks (9.6 miles)

Restaurants

• McDonald's (3 miles)
• New England Lobster Market & Eatery (3.9 miles)
• In-N-Out Burger (4.1 miles)
• Lark Creek Grill (4.9 miles)
• In-N-Out Burger (5 miles)
• Yankee Pier (5.1 miles)
• Mustards (5.2 miles)