For more information about senior living options: (844) 490-3973
3 from 4 reviews
5 stars
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Assisted LivingBoard and Care HomeMemory CareRespite Care
Pricing
Heritage Place offers competitive pricing for its accommodations compared to both San Mateo County and the broader California market. For a semi-private room, residents pay $3,000 per month, which is notably lower than the county average of $3,830 and well below the state average of $3,333. The private rooms at Heritage Place are priced at $3,500, again providing a more affordable option than the county's average of $4,281 and below California's statewide average of $3,939. Additionally, studio apartments at Heritage Place are available for $3,500 monthly; this is significantly less than the county's average of $5,178 and also undercuts California's statewide average of $4,145. This makes Heritage Place an appealing choice for those seeking quality care in a cost-effective environment.
Floor plans
Heritage Place
San Mateo County
California
Semi-Private
$3,000
$3,830
$3,333
Private
$3,500
$4,281
$3,939
Studio
$3,500
$5,178
$4,145
Overall Review
Pros
Heritage Place provided excellent care for the resident, ensuring she was well-fed and looked after.
The staff at Heritage Place are described as gracious and helpful.
The reviewer expressed gratitude for the time their loved one spent at Heritage Place.
The overall experience at Heritage Place was met with appreciation, reflecting a positive impact during a difficult time.
Cons
Residents appeared unhappy and preferred to stay in their rooms unless they needed something.
Staff instructed residents to return to their rooms when they asked for assistance.
There were unpleasant chemical smells in the facility.
Phone calls went unanswered, going directly to voicemail.
The exterior of the building was in need of painting.
A doorbell was rung and knocked on for over five minutes with no response.
The menu options sounded subpar.
Review
Heritage Place has received a range of feedback that showcases the contrasting experiences of its residents and their families. On one hand, there are heartwarming testimonials from individuals who have expressed profound gratitude for the care provided to their loved ones. One reviewer shared a deeply personal account, reflecting on the excellent treatment their spouse received during her stay at Heritage Place. This reviewer emphasized that there were no complaints regarding her care. The family appreciated how well she was fed and the genuine concern shown by the staff towards her wellbeing. Despite the sadness in losing his wife, this individual found solace in knowing that she spent her final days in a nurturing environment, highlighting the graciousness and helpfulness of the staff throughout her stay.
Conversely, another perspective reveals a strikingly different reality. This second reviewer portrays a bleak atmosphere where residents appeared unhappy and withdrawn, predominantly staying within their rooms unless necessity prompted them to seek assistance. Such observations raise questions about the overall morale within Heritage Place. The narrative points to an environment that may not be conducive to social engagement or emotional wellness among its residents, suggesting a need for improvements in communal activities or interactions within the facility.
The issues reported extend beyond mere unhappiness; they also encompass practical concerns affecting everyday life at Heritage Place. The second reviewer noted unpleasant chemical smells that contributed to an uncomfortable living environment. This raises critical health and safety issues which should be addressed promptly as olfactory discomfort can significantly affect resident wellbeing and overall satisfaction with care facilities.
Another area of concern is communication—or lack thereof—within Heritage Place. Reviewers pointed out difficulties reaching staff via phone calls, with attempts frequently leading only to voicemail messages without any return communication. Such barriers could complicate urgent requests or inquiries from family members seeking immediate updates about their loved ones' conditions or needs within the facility. The lack of responsiveness can exacerbate anxiety for families who want reassurance about their loved one's care.
Moreover, logistical concerns were raised about accessibility when attempting to visit or contact Heritage Place directly. One reviewer recounted an experience of ringing the doorbell and knocking persistently for over five minutes without any response from staff members inside. This situation underscores challenges related to visitor access and staff attentiveness during visitation hours—both essential aspects of fostering trust and transparency between residents, their families, and facility management.
Finally, culinary offerings at Heritage Place were critiqued as uninspiring according to one reviewer's assessment of the menus being subpar. Nutrition plays a crucial role in maintaining health and improving quality of life for seniors; thus, enhancing meal options could significantly contribute to resident satisfaction while also encouraging more communal dining experiences—a potential remedy for some feelings of isolation expressed by residents in other reviews.
In conclusion, while there are heartfelt stories illustrating exceptional care received by some patients at Heritage Place—highlighting positive attributes such as graciousness and attentiveness—there remains a pressing need for attention toward areas marked by dissatisfaction among others. Addressing systemic issues concerning environmental comfort, communication barriers, accessibility concerns during visits, and improving meal quality will be vital steps toward creating a balanced atmosphere where all residents feel valued and cared for holistically.
Features
Housing
12 resident community capacity
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Pets
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
San Francisco International (6 miles away)
Metropolitan Oakland International (13 miles away)
San Jose International (24 miles away)
Care Services
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Heritage Place in San Mateo, CA is an exceptional assisted living community that offers a range of care services and amenities to ensure the comfort and well-being of its residents. With a focus on personalized care, Heritage Place provides various levels of support including board and care home, memory care, and respite care.
Residents at Heritage Place can enjoy the convenience of having their needs taken care of, as the community offers amenities such as a dining room for nutritious meals, fully furnished accommodations for a comfortable living environment, housekeeping services to maintain cleanliness, move-in coordination to make the transition smooth, and outdoor spaces to relax and enjoy some fresh air. Additionally, private rooms ensure privacy while telephone and Wi-Fi/high-speed internet connectivity keep residents connected to their loved ones.
The dedicated staff at Heritage Place is trained to provide assistance with activities of daily living like bathing and dressing. They also coordinate with healthcare providers for any required medical attention and offer specialized programs catering to mental wellness. For those with specific dietary needs, there are options available like diabetes diet and special dietary restrictions.
Transportation arrangement for medical purposes is provided by the community along with transportation to doctors' appointments. Medication management ensures that residents receive their prescribed medication on time. Moreover, Heritage Place offers specialized memory care programming for individuals with cognitive impairments or dementia-related conditions.
Beyond the comforting amenities and attentive care services, Heritage Place takes pride in its location. Surrounded by numerous cafes, parks, pharmacies, restaurants, theaters, hospitals, and physicians nearby; residents have convenient access to various recreational activities as well as essential services in the surrounding area.
In summary, Heritage Place in San Mateo provides personalized care in a comfortable setting with an array of amenities available. Their commitment to individualized assistance ensures that residents receive the support they need while enjoying an engaging lifestyle within a vibrant community.
Nearby Places of Interest
This area of San Mateo, California, offers a convenient and diverse range of amenities for seniors looking for a comfortable and enjoyable living environment. With multiple pharmacies within close proximity, accessing medications and healthcare services is easily manageable. The presence of theaters, parks, cafes, and restaurants provides ample opportunity for entertainment and social activities. In addition, transportation options such as the Hillsdale Station and nearby airports offer convenient travel options for both local and long-distance journeys. The availability of reputable hospitals and physicians ensures quality medical care within a short distance. Overall, this area combines practical necessities with recreational opportunities to create a well-rounded community for seniors seeking a vibrant lifestyle in San Mateo.
Pharmacies
CVS Pharmacy (0.5 miles)
Walgreens (1.4 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.6 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.8 miles)
Theaters
Cinepolis San Mateo (0.6 miles)
Transportation
Hillsdale Station (0.7 miles)
San Carlos Airport (SQL) (3.8 miles)
San Carlos Airport Control Tower (4 miles)
Millbrae Caltrain Station (5.7 miles)
Redwood City Caltrain Station (5.9 miles)
Boarding Area C (6.3 miles)
Delta Sky Club (6.4 miles)
Hospitals
San Mateo Medical Center (1.1 miles)
Mills-Peninsula Radiology (1.7 miles)
Mills-Peninsula Health Services (5.3 miles)
Sequoia Hospital (5.4 miles)
Kaiser Permanente Redwood City Medical Center (6 miles)
A & C Convalescent Hospital (6.3 miles)
VA Medical Center-Menlo Park (9.8 miles)
Parks
Central Park (1.4 miles)
Laurelwood Park (1.6 miles)
Leo J Ryan Memorial Park (2.3 miles)
Washington Park (3.2 miles)
Coyote Point County Park (3.3 miles)
Marlin Park (3.4 miles)
Highlands Park (4 miles)
Physicians
Bundy Opticians (1.7 miles)
California Skin Institute (2 miles)
Urology: San Carlos Center: Palo Alto Medical Foundation (3.4 miles)
Heritage Place offers competitive pricing for its accommodations compared to both San Mateo County and the broader California market. For a semi-private room, residents pay $3,000 per month, which is notably lower than the county average of $3,830 and well below the state average of $3,333. The private rooms at Heritage Place are priced at $3,500, again providing a more affordable option than the county's average of $4,281 and below California's statewide average of $3,939. Additionally, studio apartments at Heritage Place are available for $3,500 monthly; this is significantly less than the county's average of $5,178 and also undercuts California's statewide average of $4,145. This makes Heritage Place an appealing choice for those seeking quality care in a cost-effective environment.
Heritage Place offers a comprehensive suite of services tailored to meet the diverse needs of residents with dementia or Alzheimer's disease, creating a supportive environment that enhances their quality of life. Assistance with dressing and bathing promotes dignity while ensuring personal hygiene, which can significantly impact self-esteem and comfort. Medication management helps to maintain strict adherence to prescribed treatments, minimizing confusion and health risks. Meal preparation and service cater to dietary preferences and nutritional requirements, vital for overall health. Transportation arrangement for medical appointments ensures residents receive timely care without added stress. Coordination with healthcare providers guarantees seamless communication about each resident's evolving health needs. Activities of daily living assistance focuses on maintaining independence in familiar tasks, while 24-hour supervision provides safety and reassurance for both residents and families. Specialized memory care programming addresses the unique challenges posed by cognitive decline through engaging activities designed to stimulate mental function, complemented by a mental wellness program that supports emotional health. Additionally, incontinence care offers discreet support for personal needs, allowing residents to participate fully in community life without embarrassment, while the dementia waiver acknowledges and meets the specific demands of varying stages of cognitive impairment.
Heritage Place on seniors.fyi includes 20 photos including images showing interior, decor, living room, windows, dining, trees, landscaping, pathway, and more.
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"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.