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Brookside Skilled Nursing Hospital in San Mateo, CA

Brookside Skilled Nursing Hospital is a nursing home community in San Mateo, CA.

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Brookside Skilled Nursing Hospital in San Mateo, CA

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  • Interior

    A cozy bedroom interior with a bed, wall-mounted lamp, and television.

  • Decor

    A cozy dining room with colorful tablecloths and natural lighting.

  • Building

    A sculpture of two people sitting on a bench under a tree outside a building.

  • Wall Art

    A modern hair salon interior featuring a styling chair, mirror, and wall art.

  • Office

    A well-organized medical office with a desk, chair, and various equipment.

  • Healthcare

    Sign for Brookside Skilled Nursing Hospital on a stone wall.

  • Reception Desk

    Reception area in a healthcare facility.

2620 Flores Street, San Mateo, CA 94403

For more information about senior living options: (866) 208-4318

3.1 from 38 reviews
5 stars
15
4 stars
4
3 stars
3
2 stars
3
1 stars
13

Overall Review of Brookside Skilled Nursing Hospital

common 13 reviews mention this

Staff kindness shows through

Residents and families frequently describe the staff as kind and attentive.

Many reviewers say the nurses and care team treat residents with patience and care, and that day-to-day interactions feel responsive. Several families specifically mention cleanliness alongside the staff being professional and helpful, and they describe staff taking extra effort to support mobility and comfort. A few reviews are critical of staff attitudes or follow-through, but the most repeated experience is that people feel supported while their loved ones are there.

common 4 reviews mention this

Rehab therapy can be effective

Physical and occupational therapy are a major part of the experience for many residents.

Several reviewers describe progress through physical and occupational therapy, including help after a stroke and improvements in mobility. Families also mention therapy as a key reason they felt the care approach was working, especially for residents needing assistance to walk or regain function. While therapy appears central for many, a small number of critical reviews complain that therapy support was insufficient during specific situations.

common 8 reviews mention this

Cleanliness is a clear signal

Residents and families often describe the facility as very clean.

Multiple reviews say the rooms and common areas look well maintained, with organized spaces and clean floors. Some reviewers also describe being able to see cleaning in action, including staff attention around living areas. At the same time, other reviews report cleanliness problems, including claims of rooms not being cleaned and issues like moldy smells or broken plumbing that affected resident areas.

caveat 4 reviews mention this

Food quality is mixed

Dining quality is inconsistent, with both positive and negative mentions.

Some reviewers praise the food, including describing it as very good and meals that look appealing. Others report problems such as food being cold after missed service, or that meals can be hit-or-miss. That mix suggests the dining experience may vary by day and by what residents need at the time.

  • A cozy dining room with colorful tablecloths and natural lighting.
caveat 6 reviews mention this

Care timing can be a concern

Several reviewers say care timing and medication follow-through can fall short.

A number of critical reviews describe delays with getting pain medication on time or difficulty getting timely help after pressing the call button. Others mention situations where they felt residents did not receive the amount of physical therapy or attention they expected, including during a short stay after surgery. Even among positive reviews, the overall feedback includes enough negative examples to raise concern about consistency in responsiveness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • San Francisco International (6 miles away) San Francisco International (6 miles away)
  • Metropolitan Oakland International (13 miles away) Metropolitan Oakland International (13 miles away)
  • San Jose International (24 miles away) San Jose International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English
  • Farsi Farsi
  • Russian Russian
  • Spanish Spanish
  • Tagalog Tagalog

Nearby Places of Interest

Located in the heart of San Mateo, California, this area offers convenient access to a variety of amenities suitable for seniors. With close proximity to Cinepolis San Mateo, theaters are easily accessible for entertainment purposes. The nearby Hillsdale Station and various pharmacies provide convenient transportation options and easy access to healthcare services. In addition, there are several parks such as Laurelwood Park and Central Park for leisurely walks and outdoor activities. Various dining options including McDonald's and In-N-Out Burger cater to different culinary preferences. Overall, this part of San Mateo offers a well-rounded community with essential services and recreational opportunities for seniors seeking a comfortable living environment.

Theaters

  • Cinepolis San Mateo (0.4 miles)

Transportation

  • Hillsdale Station (0.6 miles)
  • San Carlos Airport (SQL) (3.6 miles)
  • San Carlos Airport Control Tower (3.8 miles)
  • Redwood City Caltrain Station (5.7 miles)
  • Millbrae Caltrain Station (5.9 miles)
  • Boarding Area C (6.5 miles)
  • Delta Sky Club (6.6 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.9 miles)

Hospitals

  • San Mateo Medical Center (0.9 miles)
  • Mills-Peninsula Radiology (1.9 miles)
  • Sequoia Hospital (5.2 miles)
  • Mills-Peninsula Health Services (5.4 miles)
  • Kaiser Permanente Redwood City Medical Center (5.8 miles)
  • A & C Convalescent Hospital (6.5 miles)
  • VA Medical Center-Menlo Park (9.6 miles)

Parks

  • Laurelwood Park (1.5 miles)
  • Central Park (1.6 miles)
  • Leo J Ryan Memorial Park (2.2 miles)
  • Marlin Park (3.2 miles)
  • Washington Park (3.4 miles)
  • Coyote Point County Park (3.4 miles)
  • Highlands Park (3.8 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (5.7 miles)
  • Philz Coffee (5.8 miles)
  • Coffeebar (5.8 miles)
  • San Francisco Giants Clubhouse (7 miles)
  • Starbucks (8 miles)

Physicians

  • Bundy Opticians (1.8 miles)
  • California Skin Institute (2.2 miles)
  • Urology: San Carlos Center: Palo Alto Medical Foundation (3.2 miles)
  • Redwood City Women's Health Center (5.3 miles)
  • California Skin Institute (5.3 miles)
  • Kaiser RWC Birch Building (5.9 miles)
  • CCRM Fertility of San Francisco (8 miles)

Restaurants

  • McDonald's (2.4 miles)
  • In-N-Out Burger (3.3 miles)
  • Chick-Fil-A (5.1 miles)
  • New England Lobster Market & Eatery (5.6 miles)
  • In-N-Out Burger (5.6 miles)
  • In-N-Out Burger (5.8 miles)
  • Lark Creek Grill (6.6 miles)

Frequently Asked Questions

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