Brookside Skilled Nursing Hospital

Pros

• Brookside Skilled Nursing Hospital is described as very welcoming and clean, with a pleasant environment free of unpleasant odors.
• The staff at Brookside are noted to be friendly, caring, warm, knowledgeable, and attentive.
• The facility offers various activities and amenities to keep residents mentally occupied, such as computers, a library, and a piano.
• Reviewers appreciate the quality of care provided by the doctors and nurses at Brookside.
• Many residents find the services satisfactory and enjoy participating in activities offered at the facility.

Cons

• The call button response time can exceed half an hour, indicating inadequate care for those in need of special assistance.
• The facility was perceived as not very clean, raising concerns about hygiene standards.
• There were instances where residents did not receive timely help after returning from dialysis, leaving them dependent on roommates for feeding.
• Some residents expressed dissatisfaction with the food quality, stating that it could be both acceptable and terrible at times.
• One resident mentioned discomfort due to having to share a room when they preferred a private space.

Review

The reviews of skilled nursing facilities highlight a range of experiences and satisfaction levels that are crucial for families seeking proper care for their loved ones. A stark contrast emerges between the overall quality of care at Brookside Skilled Nursing Hospital and another unnamed facility, underscoring the importance of attentive service, cleanliness, and an engaging environment.

Criticism directed at the unnamed facility is particularly concerning, especially regarding the responsiveness of the staff to urgent calls for assistance. One reviewer recounts distressing incidents where their husband, who was on dialysis and had experienced amputation, encountered significant delays in receiving care after pressing the call button—sometimes waiting over half an hour. This lack of timely response can be detrimental to the well-being of patients requiring special attention, prompting potential caregivers to rethink placement options if immediate support is necessary.

In contrast, Brookside Skilled Nursing Hospital presents a welcoming atmosphere that seems to prioritize residents' comfort and well-being. Reviewers commend its clean environment free from unpleasant odors, thus creating a more pleasant experience for both residents and family members visiting loved ones. The facilities appear well-equipped with amenities such as computers and a library, along with recreational activities like piano playing, which helps stimulate cognitive engagement among residents. Such features contribute positively to mental health and provide residents with avenues to socialize and participate actively in their care.

Patient care at Brookside is frequently praised across multiple accounts. Families express appreciation for friendly staff members who demonstrate warmth, knowledge, and attentiveness when interacting with residents. The cooperative environment includes doctors who offer high-quality medical attention alongside supportive nurses ready to help with individual needs—a stark contrast to reports from other facilities where a lack of care may arise due to staff shortages or inattentiveness.

Despite its positive attributes, some reviewers note challenges faced by those needing extensive assistance in daily activities among residential settings like Brookside. For instance, one review highlights an incident where a bed-ridden resident did not receive food promptly following dialysis treatment—a situation resolved only when her roommate's husband provided help. This scenario raises concerns about whether all residents’ needs are adequately met during peak times or if there exists a workforce challenge resulting in sporadic assistance.

Another resident shared thoughts on communal living arrangements within Brookside Skilled Nursing Hospital; although they expressed satisfaction with the services available and maintain that "people are nice," they also noted a desire for private rooms rather than shared ones due to personal preferences for privacy during recovery phases. Their experience echoes sentiments about inconsistent meal quality—some meals deemed acceptable while others rank as unpalatable—indicating room for improvement in dietary services provided by the facility.

In summary, while Brookside Skilled Nursing Hospital generally receives favorable reviews regarding its environment and patient engagement efforts compared to less attentive alternatives, issues still exist surrounding adequate provision for individuals needing intensive care or specific accommodations. As families search for nurturing homes that genuinely prioritize patient needs amidst this challenging time in life, open dialogues highlighting areas needing improvement will further enhance essential healthcare provisions within skilled nursing facilities nationwide.

Located in the heart of San Mateo, California, this area offers convenient access to a variety of amenities suitable for seniors. With close proximity to Cinepolis San Mateo, theaters are easily accessible for entertainment purposes. The nearby Hillsdale Station and various pharmacies provide convenient transportation options and easy access to healthcare services. In addition, there are several parks such as Laurelwood Park and Central Park for leisurely walks and outdoor activities. Various dining options including McDonald's and In-N-Out Burger cater to different culinary preferences. Overall, this part of San Mateo offers a well-rounded community with essential services and recreational opportunities for seniors seeking a comfortable living environment.

Theaters

• Cinepolis San Mateo (0.4 miles)

Transportation

• Hillsdale Station (0.6 miles)
• San Carlos Airport (SQL) (3.6 miles)
• San Carlos Airport Control Tower (3.8 miles)
• Redwood City Caltrain Station (5.7 miles)
• Millbrae Caltrain Station (5.9 miles)
• Boarding Area C (6.5 miles)
• Delta Sky Club (6.6 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.9 miles)

Hospitals

• San Mateo Medical Center (0.9 miles)
• Mills-Peninsula Radiology (1.9 miles)
• Sequoia Hospital (5.2 miles)
• Mills-Peninsula Health Services (5.4 miles)
• Kaiser Permanente Redwood City Medical Center (5.8 miles)
• A & C Convalescent Hospital (6.5 miles)
• VA Medical Center-Menlo Park (9.6 miles)

Parks

• Laurelwood Park (1.5 miles)
• Central Park (1.6 miles)
• Leo J Ryan Memorial Park (2.2 miles)
• Marlin Park (3.2 miles)
• Washington Park (3.4 miles)
• Coyote Point County Park (3.4 miles)
• Highlands Park (3.8 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (5.7 miles)
• Philz Coffee (5.8 miles)
• Coffeebar (5.8 miles)
• San Francisco Giants Clubhouse (7 miles)
• Starbucks (8 miles)

Physicians

• Bundy Opticians (1.8 miles)
• California Skin Institute (2.2 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (3.2 miles)
• Redwood City Women's Health Center (5.3 miles)
• California Skin Institute (5.3 miles)
• Kaiser RWC Birch Building (5.9 miles)
• CCRM Fertility of San Francisco (8 miles)

Restaurants

• McDonald's (2.4 miles)
• In-N-Out Burger (3.3 miles)
• Chick-Fil-A (5.1 miles)
• New England Lobster Market & Eatery (5.6 miles)
• In-N-Out Burger (5.6 miles)
• In-N-Out Burger (5.8 miles)
• Lark Creek Grill (6.6 miles)