Brookside Skilled Nursing Hospital

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  • Interior

    A cozy bedroom interior with a bed, wall-mounted lamp, and television.
  • Decor

    A cozy dining room with colorful tablecloths and natural lighting.
  • Building

    A sculpture of two people sitting on a bench under a tree outside a building.
  • Wall Art

    A modern hair salon interior featuring a styling chair, mirror, and wall art.
  • Office

    A well-organized medical office with a desk, chair, and various equipment.
  • Healthcare

    Sign for Brookside Skilled Nursing Hospital on a stone wall.
  • Reception Desk

    Reception area in a healthcare facility.

Brookside Skilled Nursing Hospital

2620 Flores Street, San Mateo, CA 94403

For more information about senior living options: (844) 490-3973

3.5 from 6 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro Brookside Skilled Nursing Hospital is described as very welcoming and clean, with a pleasant environment free of unpleasant odors.
  • pro The staff at Brookside are noted to be friendly, caring, warm, knowledgeable, and attentive.
  • pro The facility offers various activities and amenities to keep residents mentally occupied, such as computers, a library, and a piano.
  • pro Reviewers appreciate the quality of care provided by the doctors and nurses at Brookside.
  • pro Many residents find the services satisfactory and enjoy participating in activities offered at the facility.

Cons

  • pro The call button response time can exceed half an hour, indicating inadequate care for those in need of special assistance.
  • pro The facility was perceived as not very clean, raising concerns about hygiene standards.
  • pro There were instances where residents did not receive timely help after returning from dialysis, leaving them dependent on roommates for feeding.
  • pro Some residents expressed dissatisfaction with the food quality, stating that it could be both acceptable and terrible at times.
  • pro One resident mentioned discomfort due to having to share a room when they preferred a private space.

Review

The reviews of skilled nursing facilities highlight a range of experiences and satisfaction levels that are crucial for families seeking proper care for their loved ones. A stark contrast emerges between the overall quality of care at Brookside Skilled Nursing Hospital and another unnamed facility, underscoring the importance of attentive service, cleanliness, and an engaging environment.

Criticism directed at the unnamed facility is particularly concerning, especially regarding the responsiveness of the staff to urgent calls for assistance. One reviewer recounts distressing incidents where their husband, who was on dialysis and had experienced amputation, encountered significant delays in receiving care after pressing the call button—sometimes waiting over half an hour. This lack of timely response can be detrimental to the well-being of patients requiring special attention, prompting potential caregivers to rethink placement options if immediate support is necessary.

In contrast, Brookside Skilled Nursing Hospital presents a welcoming atmosphere that seems to prioritize residents' comfort and well-being. Reviewers commend its clean environment free from unpleasant odors, thus creating a more pleasant experience for both residents and family members visiting loved ones. The facilities appear well-equipped with amenities such as computers and a library, along with recreational activities like piano playing, which helps stimulate cognitive engagement among residents. Such features contribute positively to mental health and provide residents with avenues to socialize and participate actively in their care.

Patient care at Brookside is frequently praised across multiple accounts. Families express appreciation for friendly staff members who demonstrate warmth, knowledge, and attentiveness when interacting with residents. The cooperative environment includes doctors who offer high-quality medical attention alongside supportive nurses ready to help with individual needs—a stark contrast to reports from other facilities where a lack of care may arise due to staff shortages or inattentiveness.

Despite its positive attributes, some reviewers note challenges faced by those needing extensive assistance in daily activities among residential settings like Brookside. For instance, one review highlights an incident where a bed-ridden resident did not receive food promptly following dialysis treatment—a situation resolved only when her roommate's husband provided help. This scenario raises concerns about whether all residents’ needs are adequately met during peak times or if there exists a workforce challenge resulting in sporadic assistance.

Another resident shared thoughts on communal living arrangements within Brookside Skilled Nursing Hospital; although they expressed satisfaction with the services available and maintain that "people are nice," they also noted a desire for private rooms rather than shared ones due to personal preferences for privacy during recovery phases. Their experience echoes sentiments about inconsistent meal quality—some meals deemed acceptable while others rank as unpalatable—indicating room for improvement in dietary services provided by the facility.

In summary, while Brookside Skilled Nursing Hospital generally receives favorable reviews regarding its environment and patient engagement efforts compared to less attentive alternatives, issues still exist surrounding adequate provision for individuals needing intensive care or specific accommodations. As families search for nurturing homes that genuinely prioritize patient needs amidst this challenging time in life, open dialogues highlighting areas needing improvement will further enhance essential healthcare provisions within skilled nursing facilities nationwide.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Francisco International (6 miles away) San Francisco International (6 miles away)
  • Metropolitan Oakland International (13 miles away) Metropolitan Oakland International (13 miles away)
  • San Jose International (24 miles away) San Jose International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Farsi FarsiFarsi resources are important for seniors as they cater to the needs of Persian-speaking individuals, providing vital information on senior living options, healthcare services, and community events in their native language. This helps ensure that seniors feel comfortable and supported as they navigate through their aging journey.
  • Russian RussianRussian language and cultural programs are important for seniors in senior living communities because they help residents maintain their cultural identity, connect with others who share their background, and engage in activities that are meaningful to them. These programs can improve seniors' mental and emotional well-being, enhance their sense of belonging, and make their overall living experience more fulfilling.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.
  • Tagalog TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.

Description

The Brookside Skilled Nursing Hospital in San Mateo, CA is a luxury assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a wide range of amenities to cater to residents' needs and preferences. A beauty salon is available for residents to enjoy pampering services, while cable or satellite TV provides entertainment options in each room. Community-operated transportation allows for easy access to nearby destinations, and a computer center is available for residents to stay connected with loved ones. The dining room offers restaurant-style dining experiences, and a small library provides a cozy space for reading and relaxation. Outdoor spaces including gardens are perfect for enjoying fresh air and nature, while a fitness room and wellness center promotes physical well-being. Wi-Fi/high-speed internet ensures that residents can stay connected online.

Care services at Brookside include 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure residents receive their required medications on time. The community also has a mental wellness program in place to promote emotional well-being.

Dining options at Brookside cater to special dietary restrictions, ensuring that each resident's nutritional needs are met.

A variety of activities are offered at the community, including fitness programs and planned day trips. Resident-run activities allow individuals to engage with one another and build connections within the community. Scheduled daily activities provide opportunities for socialization and entertainment.

With staff members who can speak Farsi, Russian, Spanish, Tagalog languages spoken by some residents are accommodated.

The community enjoys easy access to various amenities outside of the premises as well. Several cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options are located nearby.

Overall, Brookside Skilled Nursing Hospital in San Mateo, CA offers a comprehensive and luxurious assisted living experience with a wide range of amenities, care services, dining options, activities, and convenient access to nearby amenities.

Nearby Places of Interest

Located in the heart of San Mateo, California, this area offers convenient access to a variety of amenities suitable for seniors. With close proximity to Cinepolis San Mateo, theaters are easily accessible for entertainment purposes. The nearby Hillsdale Station and various pharmacies provide convenient transportation options and easy access to healthcare services. In addition, there are several parks such as Laurelwood Park and Central Park for leisurely walks and outdoor activities. Various dining options including McDonald's and In-N-Out Burger cater to different culinary preferences. Overall, this part of San Mateo offers a well-rounded community with essential services and recreational opportunities for seniors seeking a comfortable living environment.

Theaters

  • Cinepolis San Mateo (0.4 miles)

Transportation

  • Hillsdale Station (0.6 miles)
  • San Carlos Airport (SQL) (3.6 miles)
  • San Carlos Airport Control Tower (3.8 miles)
  • Redwood City Caltrain Station (5.7 miles)
  • Millbrae Caltrain Station (5.9 miles)
  • Boarding Area C (6.5 miles)
  • Delta Sky Club (6.6 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.9 miles)

Hospitals

  • San Mateo Medical Center (0.9 miles)
  • Mills-Peninsula Radiology (1.9 miles)
  • Sequoia Hospital (5.2 miles)
  • Mills-Peninsula Health Services (5.4 miles)
  • Kaiser Permanente Redwood City Medical Center (5.8 miles)
  • A & C Convalescent Hospital (6.5 miles)
  • VA Medical Center-Menlo Park (9.6 miles)

Parks

  • Laurelwood Park (1.5 miles)
  • Central Park (1.6 miles)
  • Leo J Ryan Memorial Park (2.2 miles)
  • Marlin Park (3.2 miles)
  • Washington Park (3.4 miles)
  • Coyote Point County Park (3.4 miles)
  • Highlands Park (3.8 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (5.7 miles)
  • Philz Coffee (5.8 miles)
  • Coffeebar (5.8 miles)
  • San Francisco Giants Clubhouse (7 miles)
  • Starbucks (8 miles)

Physicians

  • Bundy Opticians (1.8 miles)
  • California Skin Institute (2.2 miles)
  • Urology: San Carlos Center: Palo Alto Medical Foundation (3.2 miles)
  • Redwood City Women's Health Center (5.3 miles)
  • California Skin Institute (5.3 miles)
  • Kaiser RWC Birch Building (5.9 miles)
  • CCRM Fertility of San Francisco (8 miles)

Restaurants

  • McDonald's (2.4 miles)
  • In-N-Out Burger (3.3 miles)
  • Chick-Fil-A (5.1 miles)
  • New England Lobster Market & Eatery (5.6 miles)
  • In-N-Out Burger (5.6 miles)
  • In-N-Out Burger (5.8 miles)
  • Lark Creek Grill (6.6 miles)

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