Brookside Skilled Nursing Hospital

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  • Interior

    A cozy bedroom interior with a bed, wall-mounted lamp, and television.
  • Decor

    A cozy dining room with colorful tablecloths and natural lighting.
  • Building

    A sculpture of two people sitting on a bench under a tree outside a building.
  • Wall Art

    A modern hair salon interior featuring a styling chair, mirror, and wall art.
  • Office

    A well-organized medical office with a desk, chair, and various equipment.
  • Healthcare

    Sign for Brookside Skilled Nursing Hospital on a stone wall.
  • Reception Desk

    Reception area in a healthcare facility.

Brookside Skilled Nursing Hospital

2620 Flores Street, San Mateo, CA 94403

For more information about senior living options: (844) 490-3973

3.5 from 6 reviews
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro Brookside Skilled Nursing Hospital is described as very welcoming and clean, with a pleasant environment free of unpleasant odors.
    • pro The staff at Brookside are noted to be friendly, caring, warm, knowledgeable, and attentive.
    • pro The facility offers various activities and amenities to keep residents mentally occupied, such as computers, a library, and a piano.
    • pro Reviewers appreciate the quality of care provided by the doctors and nurses at Brookside.
    • pro Many residents find the services satisfactory and enjoy participating in activities offered at the facility.

    Cons

    • pro The call button response time can exceed half an hour, indicating inadequate care for those in need of special assistance.
    • pro The facility was perceived as not very clean, raising concerns about hygiene standards.
    • pro There were instances where residents did not receive timely help after returning from dialysis, leaving them dependent on roommates for feeding.
    • pro Some residents expressed dissatisfaction with the food quality, stating that it could be both acceptable and terrible at times.
    • pro One resident mentioned discomfort due to having to share a room when they preferred a private space.

    Review

    The reviews of skilled nursing facilities highlight a range of experiences and satisfaction levels that are crucial for families seeking proper care for their loved ones. A stark contrast emerges between the overall quality of care at Brookside Skilled Nursing Hospital and another unnamed facility, underscoring the importance of attentive service, cleanliness, and an engaging environment.

    Criticism directed at the unnamed facility is particularly concerning, especially regarding the responsiveness of the staff to urgent calls for assistance. One reviewer recounts distressing incidents where their husband, who was on dialysis and had experienced amputation, encountered significant delays in receiving care after pressing the call button—sometimes waiting over half an hour. This lack of timely response can be detrimental to the well-being of patients requiring special attention, prompting potential caregivers to rethink placement options if immediate support is necessary.

    In contrast, Brookside Skilled Nursing Hospital presents a welcoming atmosphere that seems to prioritize residents' comfort and well-being. Reviewers commend its clean environment free from unpleasant odors, thus creating a more pleasant experience for both residents and family members visiting loved ones. The facilities appear well-equipped with amenities such as computers and a library, along with recreational activities like piano playing, which helps stimulate cognitive engagement among residents. Such features contribute positively to mental health and provide residents with avenues to socialize and participate actively in their care.

    Patient care at Brookside is frequently praised across multiple accounts. Families express appreciation for friendly staff members who demonstrate warmth, knowledge, and attentiveness when interacting with residents. The cooperative environment includes doctors who offer high-quality medical attention alongside supportive nurses ready to help with individual needs—a stark contrast to reports from other facilities where a lack of care may arise due to staff shortages or inattentiveness.

    Despite its positive attributes, some reviewers note challenges faced by those needing extensive assistance in daily activities among residential settings like Brookside. For instance, one review highlights an incident where a bed-ridden resident did not receive food promptly following dialysis treatment—a situation resolved only when her roommate's husband provided help. This scenario raises concerns about whether all residents’ needs are adequately met during peak times or if there exists a workforce challenge resulting in sporadic assistance.

    Another resident shared thoughts on communal living arrangements within Brookside Skilled Nursing Hospital; although they expressed satisfaction with the services available and maintain that "people are nice," they also noted a desire for private rooms rather than shared ones due to personal preferences for privacy during recovery phases. Their experience echoes sentiments about inconsistent meal quality—some meals deemed acceptable while others rank as unpalatable—indicating room for improvement in dietary services provided by the facility.

    In summary, while Brookside Skilled Nursing Hospital generally receives favorable reviews regarding its environment and patient engagement efforts compared to less attentive alternatives, issues still exist surrounding adequate provision for individuals needing intensive care or specific accommodations. As families search for nurturing homes that genuinely prioritize patient needs amidst this challenging time in life, open dialogues highlighting areas needing improvement will further enhance essential healthcare provisions within skilled nursing facilities nationwide.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Guasts at mealtime Guasts at mealtime
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Languages Spoken

    • English English
    • Farsi Farsi
    • Russian Russian
    • Spanish Spanish
    • Tagalog Tagalog

    Description

    The Brookside Skilled Nursing Hospital in San Mateo, CA is a luxury assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents.

    The community boasts a wide range of amenities to cater to residents' needs and preferences. A beauty salon is available for residents to enjoy pampering services, while cable or satellite TV provides entertainment options in each room. Community-operated transportation allows for easy access to nearby destinations, and a computer center is available for residents to stay connected with loved ones. The dining room offers restaurant-style dining experiences, and a small library provides a cozy space for reading and relaxation. Outdoor spaces including gardens are perfect for enjoying fresh air and nature, while a fitness room and wellness center promotes physical well-being. Wi-Fi/high-speed internet ensures that residents can stay connected online.

    Care services at Brookside include 24-hour call systems and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure residents receive their required medications on time. The community also has a mental wellness program in place to promote emotional well-being.

    Dining options at Brookside cater to special dietary restrictions, ensuring that each resident's nutritional needs are met.

    A variety of activities are offered at the community, including fitness programs and planned day trips. Resident-run activities allow individuals to engage with one another and build connections within the community. Scheduled daily activities provide opportunities for socialization and entertainment.

    With staff members who can speak Farsi, Russian, Spanish, Tagalog languages spoken by some residents are accommodated.

    The community enjoys easy access to various amenities outside of the premises as well. Several cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options are located nearby.

    Overall, Brookside Skilled Nursing Hospital in San Mateo, CA offers a comprehensive and luxurious assisted living experience with a wide range of amenities, care services, dining options, activities, and convenient access to nearby amenities.

    Nearby Places of Interest

    Located in the heart of San Mateo, California, this area offers convenient access to a variety of amenities suitable for seniors. With close proximity to Cinepolis San Mateo, theaters are easily accessible for entertainment purposes. The nearby Hillsdale Station and various pharmacies provide convenient transportation options and easy access to healthcare services. In addition, there are several parks such as Laurelwood Park and Central Park for leisurely walks and outdoor activities. Various dining options including McDonald's and In-N-Out Burger cater to different culinary preferences. Overall, this part of San Mateo offers a well-rounded community with essential services and recreational opportunities for seniors seeking a comfortable living environment.

    Theaters

    • Cinepolis San Mateo (0.4 miles)

    Transportation

    • Hillsdale Station (0.6 miles)
    • San Carlos Airport (SQL) (3.6 miles)
    • San Carlos Airport Control Tower (3.8 miles)
    • Redwood City Caltrain Station (5.7 miles)
    • Millbrae Caltrain Station (5.9 miles)
    • Boarding Area C (6.5 miles)
    • Delta Sky Club (6.6 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.8 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (2.9 miles)

    Hospitals

    • San Mateo Medical Center (0.9 miles)
    • Mills-Peninsula Radiology (1.9 miles)
    • Sequoia Hospital (5.2 miles)
    • Mills-Peninsula Health Services (5.4 miles)
    • Kaiser Permanente Redwood City Medical Center (5.8 miles)
    • A & C Convalescent Hospital (6.5 miles)
    • VA Medical Center-Menlo Park (9.6 miles)

    Parks

    • Laurelwood Park (1.5 miles)
    • Central Park (1.6 miles)
    • Leo J Ryan Memorial Park (2.2 miles)
    • Marlin Park (3.2 miles)
    • Washington Park (3.4 miles)
    • Coyote Point County Park (3.4 miles)
    • Highlands Park (3.8 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Starbucks (5.7 miles)
    • Philz Coffee (5.8 miles)
    • Coffeebar (5.8 miles)
    • San Francisco Giants Clubhouse (7 miles)
    • Starbucks (8 miles)

    Physicians

    • Bundy Opticians (1.8 miles)
    • California Skin Institute (2.2 miles)
    • Urology: San Carlos Center: Palo Alto Medical Foundation (3.2 miles)
    • Redwood City Women's Health Center (5.3 miles)
    • California Skin Institute (5.3 miles)
    • Kaiser RWC Birch Building (5.9 miles)
    • CCRM Fertility of San Francisco (8 miles)

    Restaurants

    • McDonald's (2.4 miles)
    • In-N-Out Burger (3.3 miles)
    • Chick-Fil-A (5.1 miles)
    • New England Lobster Market & Eatery (5.6 miles)
    • In-N-Out Burger (5.6 miles)
    • In-N-Out Burger (5.8 miles)
    • Lark Creek Grill (6.6 miles)

    Frequently Asked Questions

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