Overall Review of Haven@22Nd Avenue Assisted Living
differentiator4 reviews mention this
Memory care support is discussed
Residents and families mention dedicated help for dementia and memory care needs.
Several reviews include experience in the memory care setting or describe dementia-related care needs. Families specifically mention staff responding to medication and well-being needs and making sure meals are handled appropriately when memory issues affect eating. One review is also strongly negative about the memory care unit, criticizing management and policies.
common17 reviews mention this
Staff responsiveness and kindness
Staff responsiveness and care come up repeatedly across reviews.
Many reviewers describe staff as caring, attentive, and responsive—both to residents’ day-to-day needs and to family questions. Multiple reviews mention caregivers and care teams checking in, coordinating support, and making themselves available when something comes up. A few other reviews take a critical tone, including complaints about staff turnover and some issues with customer service during a visit.
common12 reviews mention this
Activities and social time
Residents describe a steady schedule of activities and social opportunities.
Reviews repeatedly mention groups and programming that keep residents engaged, including exercise, games, arts and crafts, movie nights, and holiday events. Families also describe morning classes and other daily activities that help residents stay comfortable and active. Some reviewers focus on the community feeling welcoming and keeping people connected through planned events.
common11 reviews mention this
Dining quality and meal experience
Dining is a frequent topic, with both praise and complaints.
Many reviews highlight the dining room and bistro as a strong part of daily life, describing good food and meal options residents can enjoy. Several families also mention staff helping with meal timing and preferences, including in cases involving dementia. Not every review is positive—some mention that meal plans weren’t appetizing or that food quality was only decent at times.
common7 reviews mention this
Clean, well-kept property
Reviewers often comment on how clean and well maintained it feels.
A number of reviews describe the interior as clean and the building and grounds as attractive and well maintained. Some families also mention well-kept apartments and a property that feels cared for over time. One review includes a negative note related to management and policies, but still remarks on the facility’s interior being clean at times.
caveat3 reviews mention this
Pricing concerns and bill follow-up
A few reviews raise cost and billing concerns.
While many reviews focus on day-to-day quality, a smaller set directly criticizes pricing and increases. One review also advises families to keep documentation of what they are paying for services and to be careful with insurance-related credits. Another review ties dissatisfaction to the memory care experience and mentions a monthly cost figure, calling the setup restrictive.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Memory Care
Respite Care
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
San Francisco International (6 miles away)
Metropolitan Oakland International (13 miles away)
San Jose International (25 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (1.5 miles)
Walgreens (1.5 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.2 miles)
CVS Pharmacy (2.7 miles)
Theaters
Cinepolis San Mateo (0.8 miles)
Transportation
Hillsdale Station (0.9 miles)
San Carlos Airport (SQL) (4 miles)
San Carlos Airport Control Tower (4.2 miles)
Millbrae Caltrain Station (5.6 miles)
Redwood City Caltrain Station (6 miles)
Boarding Area C (6.2 miles)
Delta Sky Club (6.2 miles)
Hospitals
San Mateo Medical Center (1.2 miles)
Mills-Peninsula Radiology (1.5 miles)
Mills-Peninsula Health Services (5.1 miles)
Sequoia Hospital (5.5 miles)
A & C Convalescent Hospital (6.1 miles)
Kaiser Permanente Redwood City Medical Center (6.2 miles)
VA Medical Center-Menlo Park (10 miles)
Parks
Central Park (1.2 miles)
Laurelwood Park (1.6 miles)
Leo J Ryan Memorial Park (2.4 miles)
Washington Park (3 miles)
Coyote Point County Park (3.2 miles)
Marlin Park (3.6 miles)
Highlands Park (4.1 miles)
Physicians
Bundy Opticians (1.5 miles)
California Skin Institute (1.9 miles)
Urology: San Carlos Center: Palo Alto Medical Foundation (3.6 miles)
Haven@22Nd Avenue Assisted Living is designed to support residents with memory care needs through a comprehensive range of services that promote both safety and quality of life. Assistance with dressing, bathing, and transfers ensures that residents receive the personal care they require while maintaining dignity and autonomy. Medication management minimizes the risk of missed doses or complications, essential for individuals with cognitive impairments. Nutritionally balanced meal preparation addresses dietary needs, while transportation arrangements facilitate access to medical appointments, promoting ongoing health monitoring. Coordination with healthcare providers ensures a connected approach to treatment, enhancing continuity of care. The focus on activities of daily living assists residents in maintaining familiarity and routine despite cognitive challenges. Additionally, 24-hour supervision offers peace of mind for families and safeguards against emergencies. Programs addressing mild cognitive impairment and specialized memory care programming are tailored to engage residents intellectually and emotionally, fostering mental wellness and social interaction through structured activities specifically designed for those with dementia. With these features combined, Haven@22Nd Avenue creates an environment where residents can thrive within their capabilities while receiving necessary support at every stage of their journey with memory loss.
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The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.
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6 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
San Francisco International (6 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Small, intimate setting (6 residents) with specialized memory care and 24-hour supervision.
8 Important Indicators That Memory Care May Be Necessary
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
Five Subtle Dementia Indicators to Observe: An In-Depth Guide to Understanding “Does My Mom Have Dementia?”