Heart of Roseville Care Home Inc

Pros

• The staff at Roseville Care Center truly care about their patients.
• The nursing and care team are kind, compassionate, and attentive.
• The facility is clean, well-maintained, and smells pleasant.
• Physical, occupational, and speech therapy teams are outstanding.
• Families feel welcomed, informed, and supported by the staff.
• Residents enjoy meals, activities, and personal interactions that lift their spirits.
• The front desk and administrative staff are friendly and helpful.
• Visitors report that updates about their loved ones are thorough and reassuring.
• The care provided helps patients regain strength, stamina, and independence.
• The overall atmosphere is positive, with staff who smile and make everyone feel at home.

Cons

• The care at Roseville Care Center is horrible.
• The facility is dismal: the food is unrecognizable slop, and the furniture and amenities are decades old.
• The staff rarely respond to patients' call lights, leaving residents at risk of falls.
• The rooms and bathrooms are dirty, and cleanliness is not adequately maintained.
• The front desk lacks updated information, and administration communication is poor.
• There was a piercingly loud fire alarm for over ten minutes with no clear instructions, which frightened patients.
• Some staff were unprofessional and dismissive when family members raised concerns.

Review

Heart of Roseville Care Home Inc is best suited for seniors who need skilled nursing and rehabilitation services and who value a warm, person-centered environment where the staff make an evident effort to treat residents with dignity. This community tends to shine for families seeking strong rehab momentum, especially in physical and occupational therapy, along with reliable daily care, clean surroundings, and a generally approachable front desk and caregiving team. For residents transitioning from hospital stays or needing ongoing rehabilitation to regain strength, the atmosphere and many staff interactions can support a confident path back toward independence.

Yet, multiple reviews flag reasons to consider alternatives, particularly for those who require very consistent, high-intensity clinical oversight. Some families report gaps in responsiveness, with call lights and needs going unmet for periods, and isolated accounts of neglect or delays that left loved ones uncomfortable or untreated. A few reviews also describe experiences where paperwork, discharge timing, or billing communication felt opaque or mishandled. In short, the facility’s strengths in kindness, cleanliness, and rehab focus sit alongside credible concerns about staffing consistency and administrative reliability. For families whose priority is unwavering, around-the-clock responsiveness and flawless administrative coordination, other options may prove less stressful.

On the positive side, the care team at Heart of Roseville Care Home Inc earns widespread praise for compassion and professionalism. The CNA and nursing staff are repeatedly cited as responsive, patient, and considerate, with particular therapists and aides singled out for expertise and encouragement. Residents frequently remark on the facility’s cleanliness, pleasant scent, and orderly environment, attributes that matter enormously for comfort and hygiene. The rehab program is described by many as effective and goal-oriented, with PT, OT, and speech services contributing meaningfully to ongoing recovery. Even amid staffing pressures, the core message from families is that the people who show up bring real care, warmth, and skill to daily routines.

However, the downside threads through several experiences that cannot be dismissed. Some reviews depict overworked aides and inconsistent nurse availability, and at least one account describes a dangerous lag in attention during a medical issue. The dining experience and some facility amenities have drawn mixed feedback, with a few residents praising meals and activity programs while others report food quality and older equipment as drawbacks. Instances of friction with administration or billing practices also surface in a minority of accounts, which raises legitimate questions for families about transparency, reliability, and how concerns are escalated and resolved. These are not universal experiences, but they are salient enough to influence risk assessment for prospective residents.

For families evaluating Heart of Roseville, the decision hinges on balancing proven strengths with the risk of uneven day-to-day operations. If rehab progress, staff kindness, cleanliness, and an overall welcome milieu are the pivotal criteria, this community delivers. The best-fit resident will likely be someone who thrives in a collaborative care model, enjoys an active activity calendar, and benefits from a facility where compassionate caregivers and therapists actively participate in recovery. The disqualifiers, in contrast, are clear enough: if rapid, reliable response to every call light, meticulous administrative transparency, and consistently up-to-date clinical oversight are nonnegotiable, a stronger contender may be found elsewhere.

Practically, families should approach a three-path decision. First, observe multiple shifts to gauge responsiveness and staff presence; ask current residents about daily routines, therapy intensity, and how often nurses actually check in. Second, probe the administration about discharge planning, billing practices, and how concerns are tracked and closed. Third, interview at least a couple of nearby facilities with similar rehab offerings to benchmark staffing levels, food quality, living amenities, and family communication. Heart of Roseville presents a compelling case for a nurturing rehab environment, but it requires a clear-eyed assessment of consistency in care and administrative reliability to determine if it is the right long-term home or if alternatives reduce the overall risk.

This part of Roseville, California offers a convenient and vibrant neighborhood for senior living. With several cafes, restaurants, pharmacies, parks, transportation options, physicians' offices, theaters, and hospitals within close proximity, residents have easy access to various amenities and services. The presence of popular chains like Dutch Bros Coffee, Starbucks, McDonald's, and Walgreens ensures that daily needs are met efficiently. Additionally, the abundance of parks and medical facilities such as Kaiser Permanente Hospital and Sutter Roseville Medical Center provide opportunities for outdoor recreation and quality healthcare services. Overall, this area is well-equipped to cater to the needs and preferences of seniors looking for a comfortable and accessible living environment.

Cafes

• Dutch Bros Coffee (0.2 miles)
• Starbucks (2.1 miles)
• Starbucks (4.2 miles)
• Dutch Bros Coffee (4.2 miles)
• Starbucks (4.4 miles)
• Starbucks (5.6 miles)

Restaurants

• McDonald's (0.3 miles)
• Roundhouse Deli (1.3 miles)
• Umi Sushi (2.3 miles)
• Wendy's (2.7 miles)
• Yard House (2.7 miles)
• Zocalo Fountains (2.7 miles)
• Eureka Roseville (2.7 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.7 miles)
• Safeway Food & Drug (2.8 miles)
• Walmart Pharmacy (2.8 miles)

Parks

• H. C. Elliott Park (1.4 miles)
• Robert L Doyle Park (1.8 miles)
• Diamond Oaks Park (2.1 miles)
• Veteran's Memorial Park (3.3 miles)
• Maidu Regional Park (3.5 miles)
• John L. Sullivan Park (3.8 miles)
• Harry Crabb Park (3.9 miles)

Transportation

• Roseville Amtrak (1.6 miles)

Physicians

• Mary Jammal MD (2.8 miles)
• Roseville Dermatology (3.2 miles)
• Sutter Medical Group Offices (3.3 miles)
• Roseville Internal Medicine (3.4 miles)
• Shirley S Koon, DO (3.7 miles)
• C. Eric Gage, M.D., FRCS (3.8 miles)
• MeeRa Chong, MD (3.8 miles)

Theaters

• Regal Ua Olympus Pointe (3.2 miles)
• Century Theatre (5.1 miles)

Hospitals

• Kaiser Permanente Hospital (3.5 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (3.5 miles)
• Kaiser Permanente Labor and Delivery (3.6 miles)
• Sutter Roseville Medical Center (3.7 miles)
• Sutter Roseville Outpatient I.V. Therapy (3.7 miles)