Pine Creek Care Center

Pros

• Pine Creek Care Center was well taken care of during the reviewer's mother's 2-week stay.
• The staff at Pine Creek Care Center were very caring and attentive, even while being short-staffed.
• The rehab services at Pine Creek Care Center were vital to the recovery of the reviewer's mother.
• The staff at Pine Creek Care Center were always polite, helpful, and responsive to requests for care or assistance.
• The nurse Liz at Pine Creek Care Center was patient, responsive, and helpful in providing information about the reviewer's mother's condition.
• The facility is nice and clean with safety protocols in place for COVID-19.
• The staff at Pine Creek Care Center are doing their best to help residents with physical therapy, occupational therapy, and dietary needs.
• The meals at Pine Creek Care Center are served on time and look appealing.
• The rehab staff at Pine Creek Care Center are excellent and provide necessary therapy.
• The nursing staff at Pine Creek Care Center is attentive, courteous, and provides good care to patients.
• Some statements have been paraphrased for conciseness.)

Cons

• "They have so many people doing different things that you have to hunt for each group."
• "The staff cared for patients in a completely heartbroken manner."
• "Communications were terrible and it was hard to get through on the phone."
• "We felt his care was neglected and the facility was short-staffed."
• "Unless you go daily to ensure your loved one is taken care of, the staff won't."
• "The staff at this nursing facility won't properly give medications that are ordered by a doctor."

Review

Taking care of elderly parents or in-laws can be a challenging task, especially when they require rehabilitation services after surgeries or have underlying health conditions. In the Roseville/Sacramento area, there are several skilled nursing facilities (SNFs) that offer these services. One individual shared their experience with Pine Creek Care Center, stating that they were grateful for the facility's acceptance of their 92-year-old mother, who suffers from dementia.

During her two-week stay at Pine Creek, the person's mother received excellent care. The staff were caring and attentive, despite being short-staffed at times. Requests for care or assistance were promptly addressed, and the overall cleanliness of the facility was maintained. The food was praised as "fantastic" by the patient, and her nurse Liz was described as amazing - patient, responsive, and always helpful.

Another reviewer also expressed satisfaction with Pine Creek Care Center’s efforts in light of the current COVID-19 situation. The facility prioritized resident safety by enforcing mask wearing, shields, gowns, and gloves when necessary. The staff were friendly and kept meals on time. However, it was noted that pureed food options for patients like their mother were not appealing. Overall though, this reviewer acknowledged that the staff had been wonderful in providing care and answering questions.

Unfortunately, not all experiences at Pine Creek Care Center were positive. One reviewer had a very distressing encounter where their mother was left alone on a toilet seat for an hour after having her diaper changed. This negligent act caused frustration and upset as it was seen as a form of abuse towards an elderly and vulnerable individual. The emergency buttons in the room seemed to be non-functional when pressed.

In contrast to this negative review, another individual spoke highly of Pine Creek Care Center based on their personal experience as a patient receiving physical therapy and other rehabilitative services. They found the facility to have wide hallways with ample natural light and praised the excellent rehab staff. The dietitian received high marks for considering individual likes and dislikes when planning meals. The overall nursing staff were attentive and courteous, which made the reviewer feel confident in returning to Pine Creek if needed.

A positive review from a different family member highlighted their satisfaction with Pine Creek Care Center during their loved one's 12-day stay for rehabilitation after hip surgery. They felt that their mother was well taken care of and commended the knowledgeable, helpful, and kind staff.

However, there was another negative review where family members felt that Pine Creek Care Center was understaffed and neglected their father's care. Communication was described as terrible, making it difficult to get updates or have concerns addressed promptly. Belongings were left behind when their father was transported back to the hospital, indicating a lack of attention to detail.

The final negative review expressed deep disappointment with the level of care provided at Pine Creek Care Center. The reviewer believed that unless family members were present for extended periods or continuously advocating for their loved ones' needs, the staff would neglect important aspects such as administering prescribed medications. They did acknowledge one nurse named Jeffery who provided proper care but emphasized that his presence alone couldn't compensate for the overall shortcomings of the facility.

In conclusion, reviews of Pine Creek Care Center varied from highly positive experiences with attentive staff and quality care to negative encounters where poor communication and neglectful practices were observed. It is essential for individuals seeking skilled nursing facilities to thoroughly investigate and assess options based on multiple reviews and personal visits to ensure their loved ones receive optimal care and support.

This area of Roseville, California offers a convenient and accessible location for seniors looking to live in a vibrant community. With multiple pharmacies, cafes, restaurants, parks, physicians' offices, transportation options, hospitals, theaters, and places of worship within a short distance, residents have easy access to essential services and amenities. The presence of reputable healthcare facilities like Kaiser Permanente Hospital and Sutter Roseville Medical Center ensures quality medical care nearby. The variety of dining options ranging from Umi Sushi to Paul Martin's American Grill caters to diverse tastes. Additionally, the proximity to parks like Maidu Regional Park and Johnson-Springview Park provides opportunities for outdoor recreation and relaxation. Overall, this part of Roseville offers a well-rounded living environment with a range of conveniences for seniors seeking an active lifestyle in a safe and welcoming community.

Pharmacies

• Rite Aid (0.1 miles)
• Safeway Food & Drug (0.2 miles)
• Rite Aid (1 miles)
• Kaiser Pharmacy (1.8 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)

Cafes

• Starbucks (0.8 miles)
• Dutch Bros Coffee (2.4 miles)
• Starbucks (2.7 miles)
• Starbucks (3.6 miles)
• Dutch Bros Coffee (4 miles)
• Dutch Bros Coffee (4.7 miles)
• Starbucks (4.9 miles)

Restaurants

• Umi Sushi (0.9 miles)
• Nixtaco (1 miles)
• Chevy's Fresh Mex Restaurants (1.4 miles)
• Roundhouse Deli (1.5 miles)
• Bennett's Kitchen Bar Market (2 miles)
• My Thai Kitchen (2 miles)
• Paul Martin's American Grill (2 miles)

Parks

• Maidu Regional Park (1.3 miles)
• Harry Crabb Park (1.8 miles)
• Diamond Oaks Park (2.5 miles)
• Hillsborough Park (2.8 miles)
• H. C. Elliott Park (4 miles)
• Robert L Doyle Park (4.3 miles)
• Johnson-Springview Park (4.3 miles)

Physicians

• Mary Jammal MD (1.3 miles)
• Naveen Mishra (2 miles)
• Sutter Medical Group Offices (2.2 miles)
• Kaiser Permanente Department of Psychiatry (2.2 miles)
• Caparas Maria J MD - Kaiser Permanente Medical Group-Maria Caparas (2.2 miles)
• Roseville Internal Medicine (2.3 miles)
• Sutter Medical Group (2.3 miles)

Transportation

• Roseville Amtrak (1.5 miles)

Hospitals

• Kaiser Permanente Hospital (1.7 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (1.7 miles)
• Kaiser Permanente Labor and Delivery (1.8 miles)
• Sutter Roseville Outpatient I.V. Therapy (2.8 miles)
• Sutter Roseville Medical Center (2.8 miles)
• San Juan Surgery Center (4.7 miles)

Theaters

• Regal Ua Olympus Pointe (2.1 miles)
• Century Theatre (4.8 miles)

Places of Worship

• SDA Ukrainian Church (4.8 miles)
• Crossroads Christian Fellowship Wesleyan Church (4.9 miles)