Manila Manor I

Pros

• The caregivers are great and provide excellent care to the residents.
• The owner is involved and keeps families updated on any changes or updates.
• The care home is very clean and constantly maintained.
• The owner and caregivers are nice and provide a welcoming environment for the residents.
• The food smells good and caters to specific dietary needs.
• The rooms are cheerful and well cared for, making residents content.
• The caregivers at Manila Manor show love, kindness, and treat the residents with utmost care.

Cons

• The caregivers barely speak English and only serve Filipino food, which is not suitable for everyone.
• The environment of the community is described as dark and uninviting.
• The rooms in the community are small and there is no garden or greenery.
• Concerns about the small size of the staff at the care home and their ability to handle emergencies like falls.
• One resident felt ignored by the staff when calling for help during their bath.
• A lack of professionalism from the initial contact person when setting up a tour of the community.
• Negative experience with a resident being left alone too much and developing an infection.
• A situation where medication was not properly administered to a resident, leading to discomfort and pain.
• Limited care services available at the community compared to others.
• Lack of curb appeal and a need for interior painting in the community.

Review

Manila Manor, a care home for seniors, garnered mixed reviews from visitors and family members. While some were impressed with the level of care and attention provided, others felt that the environment and services fell short of their expectations.

One reviewer mentioned that while the community was not their top pick for their loved one, they were not unimpressed during the tour. However, they decided to look elsewhere for a different environment that could better meet their needs. Additionally, they noted that the caregivers at Manila Manor barely spoke English and only served Filipino food to the residents, which was not suitable for their mother's preferences.

Another visitor described the place as dark and uninviting, with small rooms and no garden or greenery. They also mentioned encountering unprofessionalism when scheduling a tour over the phone, which left them feeling uneasy about the facility.

On the other hand, there were positive comments regarding Manila Manor's cleanliness and attentive staff. One reviewer commended the owner and caregivers for their dedication in keeping the home tidy and providing great care. They also appreciated that the meals were catered to their loved one's special diet and that there were outdoor activities available for residents.

However, concerns were raised about potential safety issues due to smaller-sized caregivers who might not be able to prevent falls effectively. Despite this concern, one family member mentioned that their mother appeared clean, happy, and well-fed during visits.

Another visitor expressed disappointment in witnessing a resident being ignored by staff members while calling out for help during bath time. These instances raised doubts about the level of attentiveness provided by Manila Manor's team.

Despite some negative feedback, Manila Manor received praise from an individual whose loved one had been living there for three years until passing away in hospice care on-site. The family commended Jasmine - the owner - and caregivers Rita and Maura for providing their mother with love, kindness, personal grooming services like nail polish and haircuts, and maintaining a clean environment. They highlighted that their mother felt at home in the familiar house-like setting and enjoyed playing the piano for other residents.

This positive experience with Manila Manor was attributed to the staff's genuine affection for the residents. The family also appreciated Jasmine's involvement in managing the facility, her attentiveness during conversations about end-of-life care, and the care given to their mother during her final days.

Another reviewer shared their extensive communication with caregivers regarding their mother's comfort, distress, and medications. These discussions were deemed beneficial, and they were grateful for being allowed to spend as much time as desired with their loved one. However, they noted a lack of trained staff members and limited presence of the owner on-site.

Some negative experiences raised concerns over inadequate pain management practices. One visitor claimed that their mother was denied proper pain medication and instead given aspirin by an employee, leading them to relocate their mother to another facility for better care.

The level of care services at Manila Manor varied among reviewers. While one mentioned limited services and activities, another highlighted the efforts of a resident crafter who provided engaging crafts for everyone. Additionally, it was noted that one house seemed to receive more attention than another.

Other criticisms included the lack of curb appeal and interior maintenance needing attention, such as repainting. However, one positive aspect mentioned was that Manila Manor offered an all-inclusive pricing structure that suited some families' financial needs.

In conclusion, reviews indicated a mixed response to Manila Manor. While some individuals found satisfaction in the love and kindness shown by caregivers towards their loved ones in a home-like environment, others expressed disappointment in certain aspects such as language barriers, limited activities, unresponsiveness from staff during emergencies, and inadequate pain management practices. It is important for potential residents or family members seeking senior care options to carefully consider these varying perspectives when making a decision for themselves or their loved ones.

Located in Reseda, California, this area offers a variety of amenities that would cater well to seniors. With multiple pharmacies such as CVS and Walgreens nearby, accessing necessary medications is convenient. There are also several hospitals and healthcare facilities within a short distance for any medical needs. For leisure activities, there are numerous parks like Lake Balboa Park and Van Nuys Sherman Oaks Park providing opportunities for outdoor recreation. Additionally, popular dining options including In-N-Out Burger and Vinh Loi Tofu are close by, as well as cafes like Starbucks for socializing with friends. Transportation options are easily accessible with the Van Nuys FlyAway Bus Terminal to LAX located nearby. Overall, this part of Reseda offers a mix of services and recreational options ideal for seniors looking for a comfortable living environment.

Cafes

• Starbucks (0.9 miles)
• Porto's Bakery & Cafe (2.5 miles)
• Starbucks (2.5 miles)
• Starbucks (3.3 miles)
• Winnetka Bowl (3.4 miles)
• Starbucks (4.1 miles)
• Starbucks (5.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• In-N-Out Burger (1.5 miles)
• Vinh Loi Tofu (1.5 miles)
• La Corona Mexican Grill (1.8 miles)
• McDonald's (1.9 miles)
• In-N-Out Burger (2.1 miles)
• Wendy's (2.2 miles)
• McDonald's (2.3 miles)

Transportation

• Van Nuys Airport (VNY) (1.9 miles)
• Van Nuys FlyAway Bus Terminal to LAX (2.2 miles)

Parks

• Lake Balboa Park (2.4 miles)
• Encino Bike Path (2.4 miles)
• Parthenia Park (4.6 miles)
• Serrania Park (5.6 miles)
• Shadow Ranch Park (5.9 miles)
• Van Nuys Sherman Oaks Park (5.9 miles)
• Holleigh Bernson Memorial Park (5.9 miles)

Hospitals

• Veterans Administration (2.9 miles)
• Rinaldi Convalescent Hospital (4.6 miles)
• Kaiser Permanente Emergency (5.2 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (5.6 miles)

Physicians

• Southern California Orthopedic Institute (3.7 miles)
• Mid-Valley Comprehensive Health Center (4.1 miles)
• UCLA Health Woodland Hills (5.3 miles)

Places of Worship

• Immanuel Bible Church (3.7 miles)

Theaters

• AMC Porter Ranch 9 (5 miles)
• Regal Sherman Oaks Galleria (5.2 miles)