Hallmark-Palm Springs

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Hallmark-Palm Springs Hallmark-Palm Springs

Hallmark-Palm Springs

Information last verified:

344 North Sunrise Way, Palm Springs, CA 92262

For more information about senior living options: (844) 490-3973

4.3 from 22 reviews
5 stars
11
4 stars
8
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Hallmark-Palm Springs Costs & Pricing

Hallmark-Palm Springs offers competitive pricing for its living accommodations compared to both Riverside County and California as a whole. For instance, a studio apartment at Hallmark-Palm Springs is priced at $2,500 per month, which is significantly lower than the county average of $3,559 and even more so when contrasted with the state average of $4,145. Similarly, their one-bedroom units are available for $3,200 per month, again more affordable than Riverside County's average of $3,611 and California's typical rate of $4,340. This positions Hallmark-Palm Springs as an attractive option for individuals seeking quality living options in a desirable location without straining their budgets excessively.

Floor plansHallmark-Palm SpringsRiverside CountyCalifornia
Studio$2,500$3,559$4,145
1 Bedroom$3,200$3,611$4,340

Overall Review of Hallmark-Palm Springs

Pros

  • pro The facility is spotless, beautifully maintained, and offers a warm, welcoming environment.
  • pro The staff at Hallmark are deeply committed to residents’ well-being and consistently go above and beyond.
  • pro The administrator and care team show residents respect, fostering dignity and comfort during their stay.
  • pro The coordination between care staff and the in-home PT/OT teams is seamless and supports recovery.
  • pro The meals are nutritious, varied, and delicious, with a dining experience that feels like a nice restaurant.
  • pro There are wonderful opportunities for socialization and engagement with other residents.
  • pro The staff facilitate a range of activities that keep residents mentally and emotionally engaged, aiding recovery.
  • pro Hallmark Palm Springs is elegant, clean, and offers spacious rooms with appealing amenities like kitchenettes and balconies.

Cons

  • pro The facility is not a good value for the money.
  • pro There is a high turnover with the staff and they are not knowledgeable.
  • pro Transportation issues are very limited.
  • pro The facility has not been kept up.
  • pro There was nobody at the front door.
  • pro The rooms look worn, and the overall condition of the place is not good.
  • pro The tour was very quick and did not allow time to observe interactions between residents and staff.

Review

Hallmark-Palm Springs is best suited for families seeking an upscale, resident-focused assisted living experience where recovery, social engagement, and dignified care are the core priorities. The community shines for respite stays and post-hospital recovery, thanks to a staff that coordinates closely with in-home physical and occupational therapy and maintains a warm, respectful atmosphere that promotes confidence in the care plan. It suits seniors who value clean, well-maintained surroundings, generous spaces, and a dining-forward culture where meals are prepared with care and served in a true dining room setting rather than a buffet. The layout supports independence without sacrificing access to help, with options that include studios featuring kitchenettes, first-floor access, balconies, and ample common areas for connection.

Those who should consider alternatives include families watching for overall value concerns or those needing very high levels of daily assistance with minimal wait times. A number of reviews note staffing variability and occasional short-staffing, which can affect response times and consistency. Transportation options are not uniformly robust, and a few comments describe a less warm or slightly worn impression in places. Front-door security was questioned in some accounts, and several tours felt rushed or lacked opportunities to observe genuine resident interaction. For families prioritizing constant, proactive supervision and a budget-conscious decision, other Palm Springs options may offer a more seamless fit.

The advantages Hallmark-Palm Springs delivers are concrete and meaningful. The care team’s commitment is evident in personalized attention and the way care coordination with external PT/OT services is integrated, supporting both recovery and ongoing wellbeing. Meals are consistently highlighted as a strength, nutritious, varied, plated in a dining room that feels like a real restaurant, with portions that satisfy and flavors residents enjoy. A robust activities calendar, bingo, music programs, social events, and occasional outings, fosters social connection and daily purpose, mitigating isolation often seen in senior living. Families frequently praise the administrator and front-line staff for their warmth and responsiveness, and the property’s cleanliness, generous rooms, courtyards, and accessibility reinforce the sense of a well-managed environment.

Still, the imperfect notes cannot be ignored. Notable among the drawbacks are reports of staff turnover and uneven coverage, which can leave some residents waiting for assistance. Some residents express concern about transportation gaps, and a few reviews flag maintenance and décor as not consistently up to the highest standard. Tour experiences in particular can feel hurried, which may obscure the ongoing warmth that other residents report. These factors underscore the importance of careful, time-slot-specific tours and conversations with the leadership about staffing plans, backup coverage, and how care will be scaled on busy days.

Despite these concerns, the balance of strengths overwhelmingly supports Hallmark-Palm Springs for the right profile. When a family seeks a polished, hotel-like setting paired with a highly engaged care team, strong dining service, and a lively array of activities, the positives become decisive. The ability to tailor care, including hospice or post-acute needs, and the presence of a respected director who can anchor a dependable care culture, adds a layer of reassurance that is hard to find in more utilitarian communities. For many families, the combination of compassionate staff, effective coordination, and a socially enriched environment translates into real peace of mind during what can be a challenging transition.

In sum, Hallmark-Palm Springs earns its recommendation for seniors who want a high-quality, socially active environment with reliable, attentive care that supports recovery and dignity. It is a strong choice for respite or short-term rehabilitation, as well as longer-term living when staffing patterns align with expectations. Prospective buyers should weigh cost against perceived value, and compare alternatives if constant, proactive supervision or transportation reliability is non-negotiable. When visiting, observe interactions across shifts, inquire about response times, request sample menus, review transportation options, and verify the availability of a preferred floor plan and amenity configurations. This due diligence will clarify whether Hallmark-Palm Springs meets the family’s specific needs and expectations.

Features

Housing

  • 55 resident community capacity 55 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (1 miles away) Palm Springs International (1 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hallmark-Palm Springs is an assisted living community located in the beautiful Palm Springs, CA. We specialize in providing respite care for seniors who need temporary assistance and support. Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment.

Our residents can relax in air-conditioned rooms that are fully furnished and equipped with cable or satellite TV. We provide community-operated transportation for outings and appointments, as well as transportation to doctors' appointments. For our tech-savvy residents, we have a computer center with Wi-Fi/high-speed internet access.

We prioritize our residents' wellbeing by offering a variety of services. Our dedicated staff is available 24/7 and can assist with activities of daily living, ambulatory care, bathing, dressing, transfers, and medication management. We also provide diabetes care and offer special dietary restrictions for individual needs. Additionally, we have a mental wellness program to support the emotional health of our residents.

Meals at Hallmark-Palm Springs are provided with special attention to dietary restrictions. Residents can enjoy restaurant-style dining in our elegant dining room or take advantage of the small kitchenettes available in their rooms. Our on-site beauty salon ensures that residents always look their best.

We believe in promoting an active lifestyle for our residents by offering a variety of activities. Our community sponsors engaging activities such as fitness programs, planned day trips, and resident-run activities. Residents can also participate in devotional activities offsite or enjoy concierge services for their convenience.

Hallmark-Palm Springs is conveniently located near various amenities and services that enrich our residents' lives. With 10 cafes, 3 parks, 12 pharmacies, 24 physicians, 45 restaurants, 1 nearby transportation option, 1 place of worship nearby, 1 theater nearby, and 3 hospitals nearby; there is never a shortage of options for entertainment or healthcare needs.

At Hallmark-Palm Springs, we strive to provide a comfortable and supportive environment for our residents. Our dedicated staff and array of amenities ensure that each resident receives personalized care and enjoys an active lifestyle in beautiful Palm Springs.

Nearby Places of Interest

This part of Palm Springs, California, offers a convenient and accessible location for senior living. With a variety of healthcare options including physicians, pharmacies, and hospitals within close proximity, residents can easily access medical care when needed. There are also several dining options ranging from fast-casual to upscale restaurants, as well as cafes for socializing and relaxing. The area features entertainment options such as theaters for movie buffs and nearby parks for outdoor activities. Additionally, the Palm Springs International Airport is nearby for easy travel access. Overall, this neighborhood provides a well-rounded community with essential amenities within reach for seniors looking to settle in the area.

Physicians

  • Desert Oral Surgery (0.3 miles)
  • Desert Advanced Imaging (0.7 miles)
  • Charles Gonzales MD (0.8 miles)
  • Victory Physican (0.8 miles)
  • Daniel Fast, MD (0.9 miles)
  • West Dermatology Palm Springs (0.9 miles)
  • Desert Medical Group (0.9 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • The Medicine Shoppe (0.4 miles)
  • CVS Pharmacy (0.8 miles)
  • Community Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.2 miles)
  • Rite Aid (1.3 miles)

Hospitals

  • Eisenhower Labtechniques Palm Springs (0.4 miles)
  • DOHC Infusion Clinic (0.9 miles)
  • Desert Regional Medical Center (1.2 miles)

Restaurants

  • Panda Express (0.7 miles)
  • Sherman's Deli and Bakery (0.9 miles)
  • The Tropicale (0.9 miles)
  • The Colony Club (1 miles)
  • Ruben and Ozzy's Oyster Bar (1 miles)
  • Blackbook (1.1 miles)
  • Jus Chillin (1.1 miles)

Cafes

  • Starbucks (0.7 miles)
  • Palm Springs Koffi (1.1 miles)
  • Cafe La Jefa (1.1 miles)
  • Starbucks Reserve (1.1 miles)
  • Starbucks (1.2 miles)
  • Ernest Coffee (1.3 miles)
  • Starbucks (1.4 miles)

Theaters

  • Regal Palm Springs (0.8 miles)

Parks

  • Ruth Hardy Park (0.8 miles)
  • Palm Springs Dog Park (1 miles)
  • Demuth Park (2 miles)

Transportation

  • Palm Springs International Airport (PSP) (1.3 miles)

Places of Worship

  • Bloom In The Desert Ministries (1.6 miles)

Frequently Asked Questions

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