Palm Springs Healthcare & Rehabilitation Center in Palm Springs, CA

Save

  • Interior

    A welcoming lobby area featuring a decorative flower arrangement and a reception desk.

  • Building

    Entrance to Palm Springs Healthcare and Rehabilitation Center.

  • Architecture

    A modern house entrance featuring a palm tree and landscaped front yard.

  • Bedroom

    A view of a hospital room displaying a bed and a television showing content.

  • Lighting

    A cozy and inviting lobby area featuring comfortable seating and decorative elements.

  • Hallway

    A clean and well-lit hallway in a hospital.

  • Healthcare

    A view down a hospital hallway, lined with patient rooms.

Palm Springs Healthcare & Rehabilitation Center in Palm Springs, CA

Information last verified:

277 South Sunrise Way, Palm Springs, CA 92262

For more information about senior living options: (844) 490-3973

2.9 from 65 reviews
5 stars
27
4 stars
3
3 stars
1
2 stars
4
1 stars
30

Overall Review of Palm Springs Healthcare & Rehabilitation Center

Pros

  • pro Jonah, Joshua, and the outpatient rehab facility are simply amazing.
  • pro The registry nurses and CNAs do a very good job and listen to the patients and family members.
  • pro The staff is top notch.
  • pro Maggie the social worker is a true godsend who truly cares about the patients and families.
  • pro Denise, the administrator, was always available and helped my mother get her Medi-Cal in place.
  • pro This place is the best in the desert; it’s clean, smells great, and everyone is so friendly and genuinely cares to help the patients.
  • pro The rehab team and social worker Maggy make this place amazing.
  • pro The wound care is great, and the wound care specialist is the very best.

Cons

  • pro The facility neglected the patient’s arm surgery, leading to an infection.
  • pro The facility is described as the absolute worst in the valley, with questionable licensing.
  • pro Rooms were hot, cramped, and two-to-a-room, with a strong urine odor and no side rails, making it unsafe.
  • pro The food was horrible and the overall care was subpar.
  • pro The staff rarely answered the phone and communication was poor, especially during COVID lockdowns.
  • pro The social worker was rude and dismissive, causing distress to families.
  • pro Therapies were not consistently provided and basic care like showers was neglected.
  • pro The facility felt dirty and poorly maintained, with neglect of patients.
  • pro Administrators were perceived as misinformed and unresponsive.

Review

Palm Springs Healthcare & Rehabilitation Center is best suited for seniors who need short-term post-acute rehabilitation and can work with a highly engaged social work team to arrange transitions, including assisted living options. The facility often delivers solid physical therapy and attentive nursing care when the right staff team is in place, and it can be a viable path back to independence for patients who respond well to hands-on rehab. The strongest appeal for families is the combination of clean, orderly surroundings and a pattern of compassionate care from certain therapists and social workers who take ownership of the recovery journey.

Those considering alternatives should note where the fit may break down. If a loved one requires relentless, always-on supervision, prompt problem resolution, or a consistently respectful, well-coordinated front-office experience, this center can fall short. Several reviews describe frontline communication gaps, unresponsiveness at the front desk, and variability in who delivers care on any given shift. For long-term residency, private rooms, predictable daily routines, and a stable caregiving team, other options may offer greater consistency. Individuals sensitive to odors, heat, or crowded spaces may also find the environment challenging, with reports of two-bed rooms and aging infrastructure complicating comfort and privacy.

Key pros at Palm Springs Healthcare & Rehabilitation Center often center on rehabilitation quality and reachable, caring staff. When therapy teams and social workers are engaged, meaningful progress is documented: patients recover mobility, regain function, and transition toward assisted living or home settings with appropriate placement support. The social services staff, notably Maggie and Maya, are repeatedly praised for empathy, resourcefulness, and hands-on help with logistics, waivers, and next-step arrangements. Cleanliness and a welcoming atmosphere appear in multiple positive accounts, and wound care or other medical specialists receive high marks in the strongest testimonies. In these moments, families feel that the facility can deliver competent medical attention and a patient-centered recovery experience.

Yet the cons frequently cited cannot be ignored. A substantial portion of reviews portrays inconsistent staffing and communication failures as a systemic hurdle, not an isolated incident. Families report rooms swapped without notice, delays in showers or routine care, and occasions where the medical team never appears or fails to communicate visits. Some reviewers describe encounters with unprofessional behavior or perceived indifference from social services, which undermines trust during a stressful recovery period. There are alarming anecdotes of neglectful practices, missed therapy sessions, and difficulties in obtaining timely medical updates or discharge information. Taken together, these recurring patterns undermine the otherwise bright spots in care and cast a shadow over the overall experience.

In decision-making terms, the main task is aligning care goals with the likelihood of reliable, consistent service. If the objective centers on high-quality, hands-on rehabilitation backed by determined social work support that actively coordinates next steps, Palm Springs Healthcare can be a strong choice, provided there is active oversight, a known care team, and a clear plan for therapy weeks and discharge. The facility’s strongest value comes when patients are assigned to therapists and social workers who have earned a track record of reliability and empathy; in those circumstances, recovery can be robust and discharge planning effective. However, if a family requires seamless daily operations, predictable staff assignments, and a consistently respectful, well-run environment, alternatives may better minimize risk and anxiety.

Ultimately, decisions should hinge on concrete, recent conversations with discharge planners, therapists, and the social services team. Ask for a specific care plan that names the therapy providers, the frequency of physician rounds, and a written schedule of daily routines. Verify room configuration and potential for upgrades, and insist on contact protocols so calls are answered promptly. Probe the facility’s approach to handoffs between shifts, the process for addressing complaints, and the steps taken when a patient’s condition changes. If the goal is a streamlined, well-coordinated rehab experience with a dependable path to next-step placement, Palm Springs Healthcare can deliver, but only with vigilant family involvement and explicit expectations set from admission onward. If those conditions cannot be satisfied, pursuing alternatives that emphasize consistent staffing and a calmer atmosphere is prudent.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (1 miles away) Palm Springs International (1 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Palm Springs Healthcare & Rehabilitation Center is a premier assisted living community located in the beautiful city of Palm Springs, CA. Our center offers a wide range of amenities and services to ensure the comfort and well-being of our residents.

Our amenities include a beauty salon where residents can get their hair done or enjoy other personal grooming services. Each resident has access to cable or satellite TV in their fully furnished room. We provide community-operated transportation for those who need assistance getting around town, as well as transportation arrangements for non-medical needs such as shopping or social outings.

Residents can enjoy time in our computer center, gaming room, small library, or outdoor garden area. Delicious meals are served in our dining room with restaurant-style dining. Special dietary restrictions are accommodated to ensure everyone's needs are met. Our wellness center offers fitness programs and activities to promote mental and physical well-being.

At Palm Springs Healthcare & Rehabilitation Center, we offer personalized care services 24/7. Our trained staff can assist with activities of daily living such as bathing, dressing, and transfers. We have a mental wellness program in place to support the emotional health of our residents. Medication management is provided to ensure proper administration of medications.

Our community is conveniently located with numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters nearby. We also offer planned day trips and resident-run activities for added enjoyment and socialization.

Join us at Palm Springs Healthcare & Rehabilitation Center and experience exceptional care in an inviting and comfortable setting.

Nearby Places of Interest

Hospitals

  • Eisenhower Labtechniques Palm Springs (0.1 miles)
  • DOHC Infusion Clinic (1.1 miles)
  • Desert Regional Medical Center (1.5 miles)

Pharmacies

  • The Medicine Shoppe (0.1 miles)
  • Rite Aid (0.2 miles)
  • CVS Pharmacy (0.3 miles)
  • Community Pharmacy (0.4 miles)
  • Rite Aid (1 miles)
  • Walgreens (1.4 miles)
  • Desert Hospital Outpatient Pharmacy (1.6 miles)

Restaurants

  • Panda Express (0.2 miles)
  • Sherman's Deli and Bakery (0.8 miles)
  • Blackbook (0.9 miles)
  • Townie Bagels (0.9 miles)
  • Ruben and Ozzy's Oyster Bar (1 miles)
  • Rooster And The Pig (1 miles)
  • Fisherman's Market & Grill (1 miles)

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (1 miles)
  • Starbucks Reserve (1.1 miles)
  • Palm Springs Koffi (1.3 miles)
  • Cafe La Jefa (1.4 miles)
  • Koffi Palm Springs (1.4 miles)
  • Ernest Coffee (1.6 miles)

Physicians

  • Desert Oral Surgery (0.3 miles)
  • Daniel Fast, MD (0.6 miles)
  • West Dermatology Palm Springs (0.7 miles)
  • Desert Advanced Imaging (0.7 miles)
  • Charles Gonzales MD (0.7 miles)
  • Victory Physican (0.7 miles)
  • Desert Medical Group (1.1 miles)

Theaters

  • Regal Palm Springs (0.7 miles)

Parks

  • Palm Springs Dog Park (0.9 miles)
  • Ruth Hardy Park (1.2 miles)
  • Demuth Park (1.7 miles)

Transportation

  • Palm Springs International Airport (PSP) (1.3 miles)

Places of Worship

  • Bloom In The Desert Ministries (1.4 miles)

Frequently Asked Questions

Where is Palm Springs Healthcare & Rehabilitation Center?
What photos are available for Palm Springs Healthcare & Rehabilitation Center in Palm Springs, California?

Nearby Communities

  • Windsor Court Assisted Living

    Windsor Court Assisted Living

    Palm Springs, CA

    3.7 from 64 reviews
    $3,800 to $7,000 / month

    pro Friendly, attentive staff in a hotel-like, well-maintained setting with restaurant-style dining and an active social atmosphere.

  • Pacifica Senior Living Palm Springs

    Pacifica Senior Living Palm Springs

    Palm Springs, CA

    4.6 from 161 reviews
    $3,100 to $4,200 / month

    pro Caring staff in a cozy cottage-style setting with pleasant grounds.

  • First Providence Home Health

    First Providence Home Health

    Palm Springs, CA

    3 from 2 reviews
     

    pro Prime location with abundant nearby amenities and healthcare access.

  • Hallmark-Palm Springs

    Hallmark-Palm Springs

    Palm Springs, CA

    4.3 from 22 reviews
    $2,500 to $3,200 / month

    pro Friendly staff and a clean, engaging, hotel-like atmosphere.

  • Coachella Valley Health Personnel

    Coachella Valley Health Personnel

    Palm Springs, CA

     
     

    pro Strong access to healthcare and nearby parks, dining, and shops.

  • Cerna Homecare

    Cerna Homecare

    Palm Springs, CA

    4.7 from 6 reviews
     

    pro Reliable, compassionate in-home care with attentive caregiver oversight.

  • Mountain View Manor

    Mountain View Manor

    Desert Hot Springs, CA

    4.1 from 10 reviews
    $2,800 to $3,800 / month

    pro Warm, attentive staff and a clean, engaging environment with personalized attention.

  • Atria Hacienda

    Atria Hacienda

    Palm Desert, CA

    4.5 from 178 reviews
    $4,295 to $6,395 / month

    pro Beautiful facility with restaurant-style dining, strong community, and caring staff.

  • Victoria Falls Home Care 2

    Victoria Falls Home Care 2

    Palm Desert, CA

    4.6 from 39 reviews
     

    pro Intimate, personalized care with 24-hour supervision and engaging daily activities.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • home health nurseExploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips

    Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.

  • does medicare cover home health careNavigating Medicare Coverage for In-Home Care Services

    Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.

  • how much does private home care cost per hourIn-Home Care Costs in 2025: A Detailed State-by-State Exploration

    In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.