Pacific Care Home in Hayward, CA

Pros

• They are grateful for the care their dad received at Pacific Care Home.
• Pacific Care Home provided a much safer environment for their dad after his injuries.
• The caregivers are friendly and kind.
• The home is clean and sunny.
• It is a delightful place to visit a loved one.
• They would highly recommend Pacific Care Home for a mom or dad.

Cons

• He fell twice in two weeks while receiving at-home care.
• He required 17 stitches on his head from those falls.
• He fractured a hip as a result of the incidents, indicating the prior at-home care was unsafe.

Review

Pacific Care Home in Hayward is best suited for families seeking a safer, more homelike transition for an older adult who has recently experienced serious falls and injury. The setting is described as clean and sunny, with caregivers who are friendly and attentive, and a visiting atmosphere that makes it easy to spend time with a loved one. The core need met here is safety without sacrificing warmth: a smaller, home-like environment where staff can provide close supervision and compassionate support, reducing the risk of further accidents while maintaining a personal, family-friendly feel.

Alternatives should be considered for families whose loved one requires more intensive medical oversight, 24/7 nursing support, or structured rehabilitation that goes beyond what a typical assisted living home delivers. If independence remains a priority, or if a larger community with a broader activity slate and more on-site medical resources is desired, exploring other options may be prudent. Memory care needs, complex wound care, or specialized therapies could also push families toward facilities with dedicated medical staffing and certification. In short: when safety and a home-like environment are not enough, facilities with added medical capacity become compelling.

From the available feedback, the standout strengths are clear: a safe, clean, sunny home and a staff that communicates warmth. These elements directly address the chief concern after a fall and hip injury, protecting a vulnerable parent in a setting that feels welcoming to both residents and visitors. The care team's friendliness translates into practical daily benefits, including closer supervision, timely assistance, and more predictable routines. A tidy, inviting environment lowers stress for families during visits and supports overall well-being for residents. In a decision framework, these pros are not cosmetic; they are the practical buffers against re-injury and isolation.

However, the single review leaves questions about medical oversight, rehab services, and daily programming unanswered. If the need is for high-touch medical management or frequent therapy sessions, verification of staffing levels, on-site nurses, and care plans is essential. The absence of detailed information on activities and structured schedules means family members should seek specifics during tours. The balance between safety and independence also matters: cheerful spaces and friendly caregivers are valuable, but clear expectations about medication management, fall-prevention routines, and contingency care if health declines are critical to avoid disappointment later. These gaps are exactly what due diligence should uncover.

Compared with alternatives that emphasize robust medical support, Pacific Care Home appears to deliver the safety net and warmth that families prioritize in transitioning from home care after a fall. The proven mix of cleanliness, a sunny ambiance, and approachable staff can offset the emotional and logistical strain of caregiving by creating a predictable, compassionate daily rhythm. The absence of disclosed negatives in the single review is encouraging, but it cannot substitute for a proactive assessment of care protocols, staffing ratios, and emergency procedures. For families choosing between options, the equation becomes: do safety and a homey, visit-friendly environment meet the anticipated care level, or is more medical infrastructure non-negotiable?

Bottom line: Pacific Care Home presents a compelling case for families prioritizing safety, a home-like atmosphere, and staff warmth in the Hayward area. It operates as a strong fit for a loved one who has recently moved from home care due to falls and the need for safer supervision, with the added benefit of a place that invites regular visits. If those are the decisive factors, a direct tour and concrete inquiries about staffing, medical services, and individualized care plans should seal the choice. If the required level of medical oversight or rehab programming cannot be matched, alternatives with deeper clinical resources should be pursued without delay.

This part of Hayward, California offers convenient access to a variety of amenities that cater to senior living needs. With several pharmacies in close proximity, easily accessible healthcare services are available at Kaiser Medical Offices and other medical facilities within a short distance. Public transportation options such as the South Hayward BART Station and nearby airports provide convenience for travel needs. A selection of parks including Coyote Hills Regional Park and Lake Chabot Regional Park offer opportunities for outdoor recreational activities. Additionally, there are numerous cafes, restaurants, places of worship, and theaters in the area, providing a vibrant community atmosphere for seniors to enjoy entertainment and social activities. Overall, this neighborhood in Hayward presents a well-rounded environment with essential services and attractions for seniors looking to reside in a convenient and engaging location.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Kaiser Medical Offices (0.6 miles)
• Kaiser Permanente Pediatrics (0.6 miles)
• Dr Mark Mandel M.D. - Optima Medical Assoc (3.3 miles)
• Golden State Dermatology (10.5 miles)
• Foothill Optometric Group (10.6 miles)
• Tri-Valley Orthopedic Specialists (11.1 miles)
• Alex Anastasiou, DO (11.1 miles)

Transportation

• South Hayward BART Station (1.6 miles)
• Castro Valley BART Station (4.4 miles)
• Union City BART Station (4.5 miles)
• Fremont BART Station (7.7 miles)
• Terminal 2 (9 miles)
• Southwest Airlines Ticket Counter (9.1 miles)
• Oakland International Airport (OAK) (9.1 miles)

Parks

• Eden Landing Ecological Reserve (2.1 miles)
• Beard Staging Area, Alameda Creek Regional Trail (3.7 miles)
• Coyote Hills Regional Park (4.4 miles)
• Bay Trees Park (5.4 miles)
• Quarry Lakes Regional Recreation Area (5.5 miles)
• Castro Valley Park and Community Center (5.6 miles)
• Lake Chabot Regional Park (6.1 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (4.5 miles)
• Starbucks (4.7 miles)
• Panera Bread (7.5 miles)
• Philz Coffee (7.7 miles)
• Daily Bagel Cafe (8.8 miles)
• Panera Bread (10.1 miles)

Restaurants

• McDonald's (2.7 miles)
• Sonic Drive-In (2.8 miles)
• McDonald's (2.9 miles)
• McDonald's (4.4 miles)
• McDonald's (4.5 miles)
• Chipotle Mexican Grill (4.7 miles)
• In-N-Out Burger (4.8 miles)

Hospitals

• Kaiser Permanente Post-Acute Care Center (4.6 miles)
• Eden Medical Center (4.9 miles)
• Kaiser Permanente San Leandro Labor & Delivery (7 miles)
• Washington Hospital Heliport (7.6 miles)

Places of Worship

• First Baptist Church Of Castro Valley (5.7 miles)
• Wat Buddhanusorn (5.8 miles)
• Bethel Presbyterian Church Of San Leandro (6.5 miles)
• Bay Area Chinese Bible Church (10.9 miles)

Theaters

• AMC NewPark 12 (8.3 miles)