Santa Rosa Care Center in Prescott, AZ

Save

Santa Rosa Care Center in Prescott, AZ

Information last verified:

1650 North Santa Rosa Avenue, Prescott, AZ 85712

For more information about senior living options: (844) 490-3973

3.3 from 59 reviews
5 stars
21
4 stars
10
3 stars
9
2 stars
4
1 stars
15

Overall Review of Santa Rosa Care Center

Pros

  • pro Respectable and loyal staff.
  • pro Very caring good people.
  • pro Great Care provided by Nursing Staffing.
  • pro This care home is treating my dad and uncle with love and dignity.
  • pro They do a number of different activities with him.
  • pro They can play basketball.
  • pro Great place they show how much they Love and care for their resident, and also let them know how they appreciate them.

Cons

  • pro The facility is one of the nastiest, most disgusting roach-infested nursing homes in town, with roaches in patient rooms and a strong smell of urine and feces.
  • pro It is infested with roaches and should have been shut down by the state a long time ago.
  • pro The staff are rude and backstabbing, and the facility is severely understaffed and overworked.
  • pro Residents have been left unattended, including being left sitting in their own poop for hours and not receiving timely care for injuries.
  • pro The facility appears to care more about charging patients than providing proper care, showing negligence.
  • pro Calls and phones are never answered, and emergencies are not consistently handled (e.g., delaying ambulances).
  • pro The environment is dirty and unsanitary, with dead roaches under beds and roaches climbing walls; a night nurse is described as prejudiced.

Review

Santa Rosa Care Center in Prescott, AZ is best suited for families that prize a warmth-driven, caregiving culture where staff dedication and hands-on, personal attention take priority over showroom polish. The community shines for residents who benefit from steady daily care, meaningful social engagement, and a structured environment that includes a dementia/lockdown unit. Families seeking proximity to home and strong, ongoing relationships with caregivers will find this facility’s ethos appealing. The prevailing takeaway is that kindness and sustained staff involvement matter deeply here, even when the surroundings aren’t perfect. This is a place where the human connection can carry the day for many residents, especially those who need support with daily routines and enjoy activity-based living.

That said, Santa Rosa may not be the right fit for households with rigid expectations about sanitation, immaculate environments, and flawless operational reliability. A substantial portion of feedback centers on serious safety and cleanliness concerns, roaches, unpleasant odors, and visible maintenance shortcomings. Multiple accounts describe delays in care and calls lights going unanswered, sometimes leaving residents unattended during urgent moments. Understaffing and high turnover appear to color day-to-day life, with allegations of favoritism in pay and frequent role-shifting that threaten consistency in critical tasks. For families that require predictable, prompt medical responsiveness and consistently pristine surroundings, alternatives with stronger infection-control records and steadier staffing deserve close consideration before committing.

The strongest positives focus on human connections. Hospice collaborations report smooth coordination and a culture of teamwork that centers on compassionate care for both residents and families. Several residents and relatives describe staff as genuinely caring, loyal, and invested, with some individuals going above and beyond to honor a resident’s dignity. The facility’s dementia unit, activities, social worker, and available courtyard program offer meaningful engagement that can help residents feel seen and involved. These strengths provide real value, especially when staffing holds steady and supervision remains attentive. However, those benefits are tempered by systemic issues that can erode trust and reliability, meaning warmth alone cannot fully offset the risk of inconsistent care or unsafe conditions.

Still, the sanitation and safety gaps are hard to ignore. Reports of roach infestations, persistent smells, and mold concerns raise legitimate questions about ongoing pest control, cleaning protocols, and maintenance responsiveness. There are troubling anecdotes of delayed care or insufficient attention to medical needs, including incidents that prompted hospital transfers and urgent family intervention. Communication gaps, such as phones sometimes going unanswered, compound worry for families trying to stay informed. The staffing picture appears uneven: some shifts feature capable, engaged caregivers, while others feel stretched thin, with nurses performing CNA duties or agency staff filling gaps. Perceptions of pay favoritism and continual turnover further undermine confidence in leadership. In short, the environment can deliver warmth and purpose, but safety, cleanliness, and reliability are real, persistent challenges.

For families seriously evaluating Santa Rosa, a disciplined, evidence-based site assessment is essential. Schedule multiple tours across different days and times, and insist on speaking with frontline staff beyond the charge nurse. Inspect rooms and common areas for cleanliness, odor, and visible pest activity; request recent pest-control logs and maintenance records, and verify the status of any mold remediation efforts. Probe staffing levels during night shifts, call-bell response times, and the process for escalating concerns to a physician or administrator. Ask about the dementia unit’s staffing ratios, engagement programs, and whether there is consistent supervision on all units. Review any state survey results and recent compliance actions to gauge whether leadership has addressed prior issues. Finally, clarify how decisions are made around admissions and transfers, and set expectations for transparency and timely communication with families.

Santa Rosa Care Center represents a viable option for families willing to advocate actively, prioritize warmth and individualized attention, and accept a facility that can deliver moments of excellent care within a broader context of sanitation and staffing challenges. The strongest case centers on residents who benefit from a dementia program, community activities, and a caregiving culture that can feel intimate and responsive when staffing is stable. For families unable to tolerate ongoing infestations, inconsistent responsiveness, or questions about safety and oversight, alternatives with proven track records on cleanliness, staffing consistency, and medical responsiveness should be pursued. The decision hinges on balancing heartfelt care and human connection with the fundamental expectations of safety, cleanliness, and dependable service. When the right fit exists, Santa Rosa can be a loving, dignified home; when safety and reliability are non-negotiables, it’s prudent to look elsewhere.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (9 miles away) Tucson International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Santa Rosa Care Center is a premier assisted living community located in Prescott, AZ. We provide top-quality care in a warm and welcoming environment for individuals who require skilled nursing services. Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents.

At Santa Rosa Care Center, we prioritize the comfort and convenience of our residents. Our facility offers a variety of amenities to enhance their daily lives. From a beauty salon where residents can pamper themselves to a fully furnished space that feels like home, we strive to create an atmosphere that promotes relaxation and enjoyment. Our community also features a computer center, gaming room, small library, and fitness room for residents to engage in their favorite activities.

We understand the importance of nutritious meals for overall health and offer restaurant-style dining with special dietary options. Our caring staff assists with meal preparation, ensuring that individual dietary restrictions are accommodated. In addition, housekeeping services are provided to maintain clean and comfortable living spaces.

At Santa Rosa Care Center, we believe in promoting an active lifestyle for our residents. We provide various activities throughout the day, including fitness programs, planned day trips, and resident-run activities. A wellness center is available for those who want to stay physically active while concierge services are offered for personalized assistance.

Our community is conveniently located near numerous amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents easy access to essential services and entertainment options.

Overall, Santa Rosa Care Center is committed to providing exceptional care in a supportive environment that promotes dignity and independence for our residents. With our comprehensive care services and array of amenities, we aim to enhance their quality of life while ensuring their safety and well-being at all times.

Nearby Places of Interest

Places of Worship

  • Desert Valley Adventist Church (0.3 miles)
  • Grace To The Nations (1.4 miles)
  • Rincon Congregational Church (1.5 miles)
  • Christ Presbyterian Church (2.4 miles)
  • Benedictine Sanctuary (2.5 miles)

Physicians

  • Arizona Center For Reproductive Endocrinology & Infertility (0.3 miles)
  • MHC Healthcare Primary Care Health Center (0.5 miles)
  • Hanger Clinic: Prosthetics & Orthotics (0.5 miles)
  • Retina Centers PC (0.5 miles)
  • Pediatric Gastroenterology Pc (0.6 miles)
  • Crossroads OB/GYN (0.6 miles)
  • Tucson Orthopaedic Institute PC (0.7 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.7 miles)
  • Walgreens (0.7 miles)
  • Green HealthMart Pharmacy (0.9 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)

Restaurants

  • Wendy's (0.6 miles)
  • Roadhouse Cinemas - Tu (0.7 miles)
  • McDonald's (0.7 miles)
  • Whataburger (0.7 miles)
  • Kazoku (1.1 miles)
  • Pei Wei Asian Kitchen (1.5 miles)
  • McDonald's (1.5 miles)

Cafes

  • Dutch Bros Coffee (0.8 miles)
  • LeBuzz Caffe (1.3 miles)
  • Black Crown Coffee Co. (1.3 miles)
  • Starbucks (1.4 miles)
  • Dutch Bros Coffee (1.7 miles)
  • Starbucks (1.7 miles)
  • Panera Bread (2 miles)

Hospitals

  • Tmc Labor and Delivery (0.8 miles)
  • Providence Service (1.1 miles)
  • Danville Services (1.5 miles)
  • Kindred Hospital - Tucson (2 miles)
  • Curahealth Tucson (2 miles)
  • St Joseph's Hospital (2.1 miles)

Theaters

  • Century Park Place 20 And Xd (2.1 miles)
  • The Loft Cinema (2.3 miles)

Frequently Asked Questions

Where is Santa Rosa Care Center?
What photos are available for Santa Rosa Care Center in Prescott, Arizona?

Nearby Communities

  • Serenity III ALH

    Serenity III ALH

    Tucson, AZ

    5 from 1 review
    $2,800 to $3,000 / month

    pro Competitive pricing with private/semi-private options and convenient access to healthcare and amenities nearby.

  • Casa Tucson Senior Living

    Casa Tucson Senior Living

    Tucson, AZ

    5 from 9 reviews
     

    pro Small, intimate 8-bed setting with personalized care and comprehensive services.

  • The Rubin Community For Senior Living

    The Rubin Community For Senior Living

    Tucson, AZ

     
     

    pro 24/7 supervision and nursing care with extensive amenities and engaging activities.

  • Handmaker Jewish Services for the Aging

    Handmaker Jewish Services for the Aging

    Tucson, AZ

    4 from 139 reviews
    $3,862 to $5,031 / month

    pro Friendly, attentive staff in a clean facility with good meals and a strong memory care program.

  • Handmaker Jewish Home-Aging

    Handmaker Jewish Home-Aging

    Tucson, AZ

    3.8 from 102 reviews
     

    pro Dedicated nurses with potential for improvement under better oversight.

  • Jeanwood Assisted Living Home

    Jeanwood Assisted Living Home

    Tucson, AZ

    2.4 from 5 reviews
     

    pro Safe, accessible layout with handrails and a walk-in shower, plus monthly nurse/therapist visits and engaging activities.

  • Atria Valley Manor

    Atria Valley Manor

    Tucson, AZ

    4.7 from 78 reviews
    $2,595 to $3,095 / month

    pro Beautiful grounds, friendly staff, and spacious apartments with outdoor patios and engaging activities.

  • The Forum at Tucson

    The Forum at Tucson

    Tucson, AZ

    4.1 from 195 reviews
    $2,510 to $4,215 / month

    pro Friendly, caring staff and high-quality dining with spacious, comfortable accommodations.

  • Woodland Palms Memory Care Community

    Woodland Palms Memory Care Community

    Tucson, AZ

    4.7 from 89 reviews
    $4,295 to $4,995 / month

    pro Warm, caring staff with engaging activities in a welcoming environment.

Assisted Living in Nearby Cities

Related Resources

  • is assisted living tax deductibleIs Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions

    The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.

  • va benefits for assisted livingAssisted Living Support for Veterans: A Complete and Detailed Overview

    The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.

  • assisted living vs skilled nursingExploring the Contrasts Between Assisted Living and Skilled Nursing

    The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.