Santa Rosa Care Center in Prescott, AZ

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Santa Rosa Care Center in Prescott, AZ

1650 North Santa Rosa Avenue, Prescott, AZ 85712

For more information about senior living options: (844) 490-3973

3.2 from 57 reviews
5 stars
19
4 stars
10
3 stars
9
2 stars
4
1 stars
15

Assisted Living Skilled Nursing Facility

Overall Review of Santa Rosa Care Center

Pros

  • pro The staff are doing their best to care for residents.
  • pro Aides are working hard to meet residents' needs.
  • pro The nursing staff provide great care.
  • pro The staff are respectable and loyal.
  • pro The care home treats residents with love and dignity.
  • pro The staff are very caring, and considered good people.
  • pro Families appreciate the care and feel it is wonderful.
  • pro The food is good and residents have various activities to enjoy.

Cons

  • pro The nursing home is roach-infested and dirty, with roaches in patient rooms.
  • pro The ceilings are condemned and the building should have been shut down by the state.
  • pro It reeked of urine and feces, indicating unsanitary conditions.
  • pro The facility is extremely understaffed and staff are overworked, compromising care.
  • pro The staff is rude and there are backstabbing coworkers.
  • pro A nurse neglected a resident by leaving him in his own feces for an hour.
  • pro A resident was left unresponsive with no food or water for three days.
  • pro The place was described as hell, with dead roaches under a bed and roaches climbing on walls.

Review

Santa Rosa Care Center in Prescott, Arizona is best suited for families that prioritize hands-on, compassionate caregiving and a functional memory-care option over pristine surroundings. The strongest draw is the staff - the nurses, aides, and activity personnel - whose dedication is repeatedly cited as the heart of the operation. For residents who need active engagement, a dementia unit, and daily opportunities for socialization, this center delivers in ways that can make a real difference even when the physical plant shows its age. In short, this is a place where care quality can shine through the fatigue of an aging facility, making it plausible for families who value relationship-based care more than showroom appeal.

However, this is not a fit for everyone. Alternatives should be considered for families prioritizing immaculate cleanliness, flawless infection control, and consistently reliable responsiveness. Multiple reviews paint a troubling picture of infestations, odors, and apparent lapses in basic safety - roaches in patient rooms, mold concerns, and unaddressed call lights. Some accounts describe neglect or delayed medical attention, including residents left without basic necessities, which are serious red flags when evaluating where a loved one will live.

On the upside, the community earns points for real-time staff engagement. Several reviewers praise individual caregivers by name, noting honest communication, respect for residents, and a willingness to go the extra mile. The presence of a dementia unit and structured activities, outdoor courtyard access, and opportunities for social interaction stand out as tangible benefits that can anchor a resident's day despite a rougher environment. When the care team pulls together during challenging shifts, families see a level of warmth and competence that can offset the day-to-day roughness for some residents.

Yet the cons are persistent and serious. A recurring theme across reviews is an infestation problem - roaches appearing in rooms and common spaces - and odors that never fully disappear. There are allegations of neglect, including residents not attended promptly after call lights or even incidents of a patient being left in a hazardous situation. Staff shortages and high turnover appear to strain the ability to respond quickly, and some accounts describe rude or disengaged interactions at the front desk or with agency staff. Taken together, these patterns suggest a facility under stress, where the best days depend heavily on which staff are on duty and how well operations are managed on any given shift.

For families evaluating Santa Rosa, a disciplined due-diligence approach is essential. Conduct an unannounced tour and observe how call lights are handled during busy times. Ask to see pest-control records, maintenance logs, and any plans for addressing odor or mold. Scrutinize staffing - how many caregivers per shift, how consistent the team is, and what the leadership turnover looks like. Speak with front-line staff and several residents' families to gauge whether care is consistently warm and responsive, not just on good days. If memory care is a priority, verify the dementia unit's safety protocols, daily programming, and how residents are supervised during activities.

Ultimately, Santa Rosa Care Center offers a credible, resident-centered core that can be a strong match for those who value meaningful, relationship-driven care and don't demand showroom cleanliness. For others - especially families who cannot accept ongoing sanitation concerns, inconsistent response times, or the specter of neglect - the case for exploring alternatives should be strong. The decision rests on a clear prioritization: is the daily, attentive care and community engagement worth the trade-off of environmental and staffing instability, or do clean, consistently responsive conditions take precedence? In the end, vigilant oversight and frank, on-site testing of both care quality and facility upkeep will determine whether Santa Rosa meets a family's expectations and safety standards.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (9 miles away) Tucson International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Santa Rosa Care Center is a premier assisted living community located in Prescott, AZ. We provide top-quality care in a warm and welcoming environment for individuals who require skilled nursing services. Our dedicated staff is available 24/7 to ensure the safety and well-being of our residents.

At Santa Rosa Care Center, we prioritize the comfort and convenience of our residents. Our facility offers a variety of amenities to enhance their daily lives. From a beauty salon where residents can pamper themselves to a fully furnished space that feels like home, we strive to create an atmosphere that promotes relaxation and enjoyment. Our community also features a computer center, gaming room, small library, and fitness room for residents to engage in their favorite activities.

We understand the importance of nutritious meals for overall health and offer restaurant-style dining with special dietary options. Our caring staff assists with meal preparation, ensuring that individual dietary restrictions are accommodated. In addition, housekeeping services are provided to maintain clean and comfortable living spaces.

At Santa Rosa Care Center, we believe in promoting an active lifestyle for our residents. We provide various activities throughout the day, including fitness programs, planned day trips, and resident-run activities. A wellness center is available for those who want to stay physically active while concierge services are offered for personalized assistance.

Our community is conveniently located near numerous amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents easy access to essential services and entertainment options.

Overall, Santa Rosa Care Center is committed to providing exceptional care in a supportive environment that promotes dignity and independence for our residents. With our comprehensive care services and array of amenities, we aim to enhance their quality of life while ensuring their safety and well-being at all times.

Nearby Places of Interest

Places of Worship

  • Desert Valley Adventist Church (0.3 miles)
  • Grace To The Nations (1.4 miles)
  • Rincon Congregational Church (1.5 miles)
  • Christ Presbyterian Church (2.4 miles)
  • Benedictine Sanctuary (2.5 miles)

Physicians

  • Arizona Center For Reproductive Endocrinology & Infertility (0.3 miles)
  • MHC Healthcare Primary Care Health Center (0.5 miles)
  • Hanger Clinic: Prosthetics & Orthotics (0.5 miles)
  • Retina Centers PC (0.5 miles)
  • Pediatric Gastroenterology Pc (0.6 miles)
  • Crossroads OB/GYN (0.6 miles)
  • Tucson Orthopaedic Institute PC (0.7 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.7 miles)
  • Walgreens (0.7 miles)
  • Green HealthMart Pharmacy (0.9 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)

Restaurants

  • Wendy's (0.6 miles)
  • Roadhouse Cinemas - Tu (0.7 miles)
  • McDonald's (0.7 miles)
  • Whataburger (0.7 miles)
  • Kazoku (1.1 miles)
  • Pei Wei Asian Kitchen (1.5 miles)
  • McDonald's (1.5 miles)

Cafes

  • Dutch Bros Coffee (0.8 miles)
  • LeBuzz Caffe (1.3 miles)
  • Black Crown Coffee Co. (1.3 miles)
  • Starbucks (1.4 miles)
  • Dutch Bros Coffee (1.7 miles)
  • Starbucks (1.7 miles)
  • Panera Bread (2 miles)

Hospitals

  • Tmc Labor and Delivery (0.8 miles)
  • Providence Service (1.1 miles)
  • Danville Services (1.5 miles)
  • Kindred Hospital - Tucson (2 miles)
  • Curahealth Tucson (2 miles)
  • St Joseph's Hospital (2.1 miles)

Theaters

  • Century Park Place 20 And Xd (2.1 miles)
  • The Loft Cinema (2.3 miles)

Frequently Asked Questions

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