Crossroads Adult Care Homes in Tucson, AZ
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5833 North Escondido Lane, Tucson, AZ 85704
For more information about senior living options: (844) 490-3973
Crossroads Adult Care Homes offers competitive pricing for its accommodations, with semi-private rooms available at $3,250 per month, which is notably higher than the average rates in Pima County and across Arizona. In comparison, semi-private rooms in Pima County are priced at approximately $2,805, while statewide rates hover around $2,820. For those seeking more privacy, the cost for a private room at Crossroads is $3,900 per month. This also exceeds the averages found in both Pima County and Arizona overall, where private rooms are offered at about $3,332 and $3,345 respectively. While Crossroads may position itself above local benchmarks, many residents find value in the personalized care and supportive environment that accompany their stay.
| Floor plans | Crossroads Adult Care Homes | Pima County | Arizona |
|---|---|---|---|
| Semi-Private | $3,250 | $2,805 | $2,820 |
| Private | $3,900 | $3,332 | $3,345 |
Crossroads is truly a gem. It is one of the best assisted living facilities in Tucson. The grounds are beautiful, and the houses are clean and pleasant. The meals are prepared from fresh ingredients with love. The staff takes their jobs very seriously and cares about residents as if they are their own family. The facility goes above and beyond, especially during the pandemic. The caregivers are the best in Tucson and genuinely kind and helpful. Crossroads feels like a place filled with love, respect, and dignity for residents and employees alike. The rooms are larger than at other facilities, and the place is very clean. Families feel comfortable sending their loved ones to Crossroads.
The care is terrible due to poor management, disorganization, and non-existent communication. The director does not appear to manage the staff, and there is effectively no one else in charge. Crossroads experiences a revolving door of temps and staff who don't stay long enough to know what's going on. The best caregivers leave shortly after they are hired, creating gaps in care. Simple care requests are ignored, leading to issues like residents receiving pounds of candy. There is no ongoing monitoring of daily living activities for residents with severe dementia, causing preventable harm. A caregiver arrived at work intoxicated, and there was no proactive management response. There is a lack of proactive communication from the facility, aside from monthly invoices. The facility failed to get COVID boosters for residents for an extended period. Prescription orders and clinical directives often fail to reach the right place, requiring families to chase staff. Crossroads is mismanaged to the point of being dangerous.Crossroads Adult Care Homes in Tucson is best suited for families seeking a small, home-like, family-owned environment where compassionate, personalized care remains possible and where loved ones benefit from a warm, attentive staff that truly treats residents like family. The setting, with pleasant grounds and well-kept houses, supports a comfortable daily rhythm, and memory-care units can deliver meaningful attentiveness for residents with dementia. When families are able to stay closely involved, ask detailed questions, and maintain a steady line of communication, Crossroads can be a place that feels like a reassuring, near-home option rather than a clinical facility.
Those who should strongly consider alternatives are families facing high medical fragility or complex clinical needs that demand unwavering oversight, consistent staffing, and rapid, documented communication. If a resident depends on reliable adherence to ADLs, strict nutrition and hydration monitoring, timely medication management, and proactive safeguarding against safety lapses, the risk profile at Crossroads becomes significant. Reports of staff turnover, a revolving door of temps, and intermittent management oversight raise red flags for anyone needing predictable routines, rigorous documentation, and rapid escalation when problems arise. In short, for families prioritizing clinical reliability over intimate, homey ambiance, other Tucson options tend to be a wiser choice.
On the upside, the facility earns credibility through tangible positives. The grounds are beautiful, and the homes feel clean and welcoming. Several reviewers highlight fresh, well-prepared meals and a genuine sense of warmth from caregivers, with dementia residents receiving attentive, compassionate care in the memory-care setting. The staff who stay can be described as kind, patient, and deeply dedicated - traits that many families value highly when weighing a placement. Instances where Crossroads is praised as a "gem" or as an environment where staff go above and beyond during challenging periods reinforce the potential for a high-touch, family-centered experience when leadership and consistency align with the residents' needs.
However, the constellation of serious governance and communications issues cannot be ignored. Multiple accounts describe mismanagement and disorganization that cascade into daily care. Internal communication is frequently cited as non-existent or inconsistently disseminated, with key instructions, care plans, and even basic reminders slipping through the cracks. The staffing picture is often unstable, with long delays in returning calls and a visible pattern of temporary workers who lack continuity with residents' histories. Several families report distressing lapses in basic care - hydration, dental hygiene, and ADL supervision - that can compound medical risks for residents with dementia or other chronic conditions. The most alarming anecdotes describe intoxicated caregivers on shift, little proactive management, and delayed responses to urgent issues, culminating in experiences that feel dangerously out of step with safe elder care.
The key to whether pros can offset these cons lies in how robust a family's involvement can be kept and how carefully the operation can be managed day-to-day. If Crossroads can implement stable staffing, maintain transparent communication, and establish clear, consistently enforced care plans with rapid escalation when deviations occur, its strengths - personal attention, warm caregiver relationships, and a nurturing environment - remain highly compelling. Yet the reality many families face is a need for steady clinical governance that supports residents when complex medical issues arise and for a home-like setting that does not sacrifice safety or accountability. For many in Tucson, the decision hinges on whether the family can tolerate ongoing vigilance and actively drive quality improvements or whether a more structured, highly supervised facility would deliver peace of mind with fewer risk factors.
For families choosing Crossroads, practical due diligence is non-negotiable. Schedule multiple, extended visits at varying hours; demand direct access to leadership and a clear point of contact for daily care questions. Request a transparent, current care plan that links to documented ADL requirements, hydration and nutrition monitoring, and oral hygiene oversight; review incident logs and any corrective action plans; verify staffing ratios and turnover rates; and insist on a stable caregiving team assigned to the resident with predictable handoffs. Ask to speak with the on-site medical director or primary nurse practitioner about how prescriptions and medical orders are reconciled and communicated. Establish a formal family liaison, and set up weekly conferences to review progress, concerns, and milestones. If these assurances cannot be secured, or if communication remains unreliable despite consistent effort, the prudent move is to pursue a facility with a stronger track record of reliable oversight and proactive problem-solving.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Tucson International (14 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Crossroads Adult Care Homes in Tucson, AZ offers a comfortable and supportive living environment for seniors in need of assisted care. Our community is equipped with various amenities to ensure a fulfilling and enjoyable experience for our residents.
Devotional services off-site are available for those who wish to maintain their spiritual practices. Our indoor common areas provide opportunities for socializing, relaxation, and engaging activities with fellow residents.
With a focus on personalized care, our dedicated staff assists with incontinence care and medication management. We understand the importance of maintaining a high level of dignity and independence for each resident while ensuring their safety.
Residents can enjoy a variety of activities, including devotional activities offsite. This allows them to remain engaged in their faith and connect with others who share similar beliefs.
Our location provides convenient access to essential services and amenities. Residents can easily find cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby. This ensures that they have everything they need within close proximity.
At Crossroads Adult Care Homes, we are committed to providing compassionate care along with an enriching lifestyle for our residents.
This part of Tucson, Arizona offers a convenient location with a variety of amenities nearby. With multiple physicians, pharmacies, and hospitals within a short distance, seniors can easily access healthcare services. There are also several dining options ranging from casual fast food to upscale restaurants for enjoyable meals out. The area boasts parks for outdoor recreation and leisurely strolls. In addition, there is a movie theater for entertainment and cafes for socializing over coffee or baked goods. The proximity to places of worship like Beautiful Savior Lutheran Church provides spiritual fulfillment as well. Overall, this part of Tucson presents a well-rounded community ideal for senior living.
Crossroads Adult Care Homes offers competitive pricing for its accommodations, with semi-private rooms available at $3,250 per month, which is notably higher than the average rates in Pima County and across Arizona. In comparison, semi-private rooms in Pima County are priced at approximately $2,805, while statewide rates hover around $2,820. For those seeking more privacy, the cost for a private room at Crossroads is $3,900 per month. This also exceeds the averages found in both Pima County and Arizona overall, where private rooms are offered at about $3,332 and $3,345 respectively. While Crossroads may position itself above local benchmarks, many residents find value in the personalized care and supportive environment that accompany their stay.
Crossroads Adult Care Homes is located at 5833 North Escondido Lane, Tucson, AZ 85704 in Pima County, Arizona
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