Park Senior Villas - La Cañada

Pros

• The facility manager does an awesome job and truly cares about the residents and their families.
• The staff is compassionate, pleasant, and caring.
• The community is clean and the staff members have been really friendly.
• The facility tries their best to accommodate the needs of residents and make it feel like home.
• The concept of the facility is nice and the common areas are comfortable.
• The level of care at the facility seems high.
• The staff at the facility were nice and professional, providing good care.

Cons

• The facility did not provide memory therapy as promised and showed a lack of concern when a resident had to go to the emergency room alone.
• The communication at the facility is difficult, with an automated phone system that rarely allows for speaking to someone and no response to voicemail messages.
• There were issues with accessing medical records, as the facility only allowed limited access despite requests from family members.
• The turnover of executive directors and caregivers at the Memory Care unit was high, leading to inconsistent care and staffing shortages.
• Refunds were not issued in a timely manner, with delays and lack of explanation from the business office.
• The care at The Villas Assisted Living facility was poor, with untrained staff leaving residents unattended in soiled diapers and ignoring their needs.
• The independent living section lacked socialization opportunities and activities for residents, making it less appealing for active seniors.
• There were complaints about the food and dining experience in the independent living section of the community.
• There were instances where basic staples like milk, bread, and cereal were missing from the facility's supply.
• Some residents did not have their care plan followed, experienced high turnover of staff, and received subpar care at times.

Review

Park Senior Villas is a facility that truly cares about its residents and their families. The staff goes above and beyond to create a warm and welcoming environment, making residents feel at home rather than in a strange place. They take the time to assess each resident's needs and involve family members in the process. The facility's system is explained in detail, addressing any questions or concerns that may arise.

One family had a positive experience when their loved one needed memory care placement. They were impressed by the level of care provided at Park Senior Villas. The managers and staff worked hard to accommodate their loved one's needs, even ordering table tennis equipment to keep them active as part of their therapy. The compassionate and caring staff made every effort to ensure their loved one settled into the facility comfortably.

Another family praised the cleanliness of the community and the friendly staff members. They mentioned that activities were starting up again and their loved one enjoyed the meals and dining services provided.

Some concerns were raised about potential limitations in terms of assisted living options if a resident needed to move from an apartment to a room. Additionally, there were mentions of limited meal options for residents who wanted to dine with others.

On the other hand, there was a scathing review from someone whose father lived in the Memory Care villa at Park Senior Villas. They expressed disappointment with the lack of care received by their father, including neglectful treatment such as being left unattended in soiled diapers. They also highlighted poor communication, difficulty accessing medical records, frequent turnover of executive directors, understaffing issues, and delays in receiving refunds after terminating residency.

However, not all experiences have been negative. One individual expressed satisfaction with how Park Senior Villas accommodated their grandmother's needs and created a comfortable homelike atmosphere for her. Another reviewer mentioned speaking with happy residents during their visit to the facility.

There were also mixed opinions on independent living within the community. Some felt that the limited number of residents and activities were not suitable for their active parents, while others found the accommodations comfortable but had complaints about the food and dining experience.

Overall, Park Senior Villas seems to have a caring staff and a welcoming atmosphere. However, there have been some concerns raised regarding specific aspects of care, communication, staffing, and refunds. It is important for families to thoroughly research and consider all factors before making a decision about placing a loved one in this facility.

This part of Tucson, Arizona is a bustling and conveniently located neighborhood with a variety of healthcare options including physicians specializing in periodontal care, obstetrics and gynecology, family medicine, and dermatology. There are also several pharmacies nearby for easy access to medications. In terms of dining options, there are popular chain restaurants like Applebee's as well as local favorites such as Wildflower and Sushi Garden. For entertainment, there is the AMC Foothills 15 theater for movie buffs. Residents can enjoy the outdoors at nearby parks like Rilito River Park and Children's Memorial Park, or find spiritual enrichment at places of worship like Beautiful Savior Lutheran Church. Overall, this area offers a mix of healthcare services, dining establishments, entertainment options, and places for relaxation making it an ideal location for senior living.

Physicians

• Roberts Periodontal Group (0.8 miles)
• Genisis Ob Gyn (0.8 miles)
• Orange Grove Family Practice (0.9 miles)
• Tucson Dermatology (1 miles)
• Tucson Family Medicine (1 miles)
• Pusch Ridge Family Medicine (1 miles)
• Kimy Charani (1 miles)

Pharmacies

• Walgreens (1 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (2.4 miles)
• Fry's Pharmacy (2.9 miles)
• Walgreens (3 miles)
• The Apothecary (3.1 miles)
• Botanica (3.1 miles)

Hospitals

• Nw Medical Hospital (1.1 miles)
• Northwest Medical Center (1.1 miles)

Restaurants

• Applebee's (1.1 miles)
• Wildflower (1.2 miles)
• Sushi Garden (1.2 miles)
• Pappoules (1.2 miles)
• Hifalutin (1.3 miles)
• Beyond Bread (1.3 miles)
• Tap & Bottle (1.3 miles)

Theaters

• AMC Foothills 15 (1.2 miles)

Cafes

• Village Bakehouse (1.9 miles)
• Dutch Bros Coffee (3.3 miles)
• Starbucks (3.8 miles)
• Kneaders Bakery & Caf (4 miles)
• Dutch Bros Coffee (4.1 miles)

Parks

• Rilito River Park (2.5 miles)
• Children's Memorial Park (2.6 miles)
• Linda Vista Park (3.8 miles)

Places of Worship

• Beautiful Savior Lutheran Church (2.9 miles)
• Grace Community Covenant Church (3.7 miles)