Bridgewater Assisted Living

Pros

• Bridgewater Assisted Living Tucson features a lovely patio outside each living area, creating an inviting atmosphere for residents and visitors.
• The staff who conducted the tours at Bridgewater were courteous and welcoming, making a positive first impression.
• Friendship Villas offered excellent activities for residents, including bingo and live entertainment, which helped keep them engaged and socially active.
• Many residents appreciate the cleanliness of their rooms at Friendship Villas, with staff regularly attending to housekeeping needs.
• A family expressed gratitude for the compassionate care their relative received at Friendship Villas during a difficult time, feeling as though they were treated like family.
• Some caregivers at Friendship Villas demonstrated genuine concern for the residents' welfare, earning appreciation from families.
• The facilities at Solterra (Friendship Villas) are noted to be beautiful and well-kept, contributing to a pleasant living environment for residents.
• Overall satisfaction is reported by some families regarding the care provided to their loved ones in various facilities mentioned in the reviews.

Review

Bridgewater Assisted Living has garnered significant criticism from families seeking quality care for their loved ones. Many reviewers express disillusionment with the facility, noting a stark contrast between the initial impressions during tours and the reality of resident care. The high turnover rate among staff members is particularly alarming; families report that employees often display rudeness and a lack of empathy towards both residents and their families. Complaints seem to fall on deaf ears, as communication with management can be frustratingly elusive. Numerous attempts to file grievances result in unreturned calls or being shunted to an answering service that can only take messages, further highlighting the inadequacy of support for concerned families.

While some reviews initially praised the cleanliness and aesthetic appeal of Bridgewater's premises, many later recounted experiences that contradicted these positive impressions. For instance, activities listed on the calendar frequently do not occur without any explanation from staff. Families have observed an influx of younger residents who often engage in undesirable behaviors, such as smoking outside, leaving their elderly family members feeling isolated and lacking meaningful companionship. The degradation in employee demeanor—from friendly faces during tours to overworked and apathetic staff during visits—has contributed significantly to family distress regarding their loved ones' well-being.

Instances of neglect also surfaced concerning maintenance issues within resident apartments; families reported termite infestations that went unaddressed despite repeated notifications. This raises concerns about safety and overall hygiene within the facility. On more personal notes, there are troubling accounts of how staff members interact with residents themselves—one review described an employee telling a resident to "go away" when assistance was requested for a minor chore. Such incidents indicate a worrying trend where compassion appears absent from day-to-day caregiving.

In stark contrast, Friendship Villas at La Cholla received a mix of reviews ranging from highly favorable to deeply critical following its acquisition by Solterra. Some families express satisfaction with care quality and claim that staff members are generally friendly and attentive to the needs of residents. Activities such as bingo games and musical performances contribute positively to residents' lives, fostering engagement within a welcoming environment deemed clean and well-maintained.

However, these glowing accounts were marred by reports concerning poor management practices after Solterra took over Friendship Villas. Families note declines in food quality, inconsistent cleaning standards, and troubling instances of lost personal items—including linens that never returned after washing or even stolen valuables like watches. Moreover, several reviewers experienced difficulties communicating with management regarding financial matters or concerns about care, highlighting systemic issues exacerbated by high levels of turnover among staff.

Despite these challenges within both facilities under discussion, some individual caregivers have emerged as shining stars amidst broader criticism at Friendship Villas; those who go above and beyond for residents receive heartfelt appreciation from families who feel grateful for such dedication amidst tougher circumstances created by management missteps or resource limitations.

Ultimately, prospective residents considering either Bridgewater Assisted Living or Friendship Villas should weigh these varied experiences carefully while conducting thorough research into other potential living arrangements. Families expressing genuine concern for their loved ones’ well-being are urged to explore alternatives proactively rather than settling into environments that might compromise care quality through inadequate staffing or unsatisfactory management practices—particularly when navigating complex issues surrounding eldercare requires both trustworthiness on behalf of facilities involved as well as open lines of communication between relatives advocating on behalf of their aging loved ones.

This particular area of Tucson, Arizona is well-equipped with a variety of healthcare facilities including physicians' offices, hospitals, and pharmacies within close proximity. There are several dining options available ranging from casual fast food to sit-down restaurants for residents to enjoy. Additionally, there is a movie theater nearby for entertainment, as well as several parks for outdoor activities and relaxation. The presence of diverse places of worship in the vicinity caters to different spiritual needs. Seniors may also appreciate the cafes in the area for socializing or enjoying a cup of coffee. Overall, this neighborhood offers convenience and amenities that could be attractive for senior living.

Physicians

• Urological Associates of Southern Arizona PC (0.2 miles)
• Tucson Dermatology (0.2 miles)
• Tucson Orthopaedic Institute (0.2 miles)
• Southern Arizona Center For Minimally Invasive Surgery (0.3 miles)
• Cholla Pediatrics PC (0.3 miles)
• Orange Grove Family Practice (0.3 miles)
• Genisis Ob Gyn (0.4 miles)

Hospitals

• Northwest Medical Center (0.4 miles)
• Nw Medical Hospital (0.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• The Apothecary (2.1 miles)
• Botanica (2.1 miles)
• Fry's Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Walmart Pharmacy (2.7 miles)

Restaurants

• Applebee's (0.9 miles)
• Sushi Garden (1 miles)
• Pappoules (1.2 miles)
• McDonald's (1.4 miles)
• Popeyes Louisiana Kitchen (1.9 miles)
• Golden Corral (2 miles)
• Wildflower (2.2 miles)

Theaters

• AMC Foothills 15 (1.1 miles)

Parks

• Rilito River Park (2.2 miles)
• Children's Memorial Park (2.6 miles)
• Linda Vista Park (3.9 miles)
• Willow Park (4.2 miles)

Places of Worship

• Beautiful Savior Lutheran Church (2.3 miles)
• Grace Community Covenant Church (4 miles)

Cafes

• Dutch Bros Coffee (2.5 miles)
• Village Bakehouse (2.9 miles)
• Starbucks (4.1 miles)
• Kneaders Bakery & Caf (4.9 miles)
• Ren Coffeehouse (4.9 miles)
• Dutch Bros Coffee (4.9 miles)