Emerine Hills Assisted Living

Pros

• The family expressed their disappointment in the facility, indicating a desire for better care and communication.
• The reviewer advised others to consider alternative options and urged them to thoroughly evaluate the facility before making a decision.
• The lack of adequate food and care for their loved one was highlighted as a major concern.
• The absence of a private bathroom for their loved one was mentioned as an inconvenience.
• Some members of the staff were observed yelling at the resident, which caused distress during their stay.

Cons

• The family expressed disappointment in the facility due to the poor quality of food.
• A family member who only spoke English felt saddened and frustrated when they couldn't effectively communicate with the staff.
• The family believes that the facility did not comply with their requests and had a lack of responsiveness.
• The reviewer advises others not to place their loved ones in this community due to horrendous care and food quality.
• The staff at the facility did not provide proper care for the loved one, according to the reviewer.
• There was no private bathroom available for the loved one and they had to share a bathroom down the hallway from their room, which was inconvenient.
• Some staff members exhibited inappropriate behavior by yelling at the loved one during their stay.

Review

Disappointing Experience at a Facility - A Warning for Potential Residents and Their Families

Choosing the right facility for a loved one's care is an important decision, and hearing about negative experiences can be a crucial factor in making the right choice. In this article, we will delve into some reviews from family members who were deeply dissatisfied with their experience at a particular facility. Their concerns range from communication barriers and poor food quality to inadequate care and shared bathrooms. It is essential to consider these factors when deciding on long-term care options.

Paragraph 1 - Communication Barriers: One of the most distressing aspects highlighted by a family member was the lack of English-speaking staff members. This language barrier prevented effective communication between the staff and their loved one residing at the facility. The family expressed deep sadness over witnessing their relative's inability to communicate their needs, leading to frustration and isolation. This failure in addressing language communication needs poses significant challenges for individuals who do not speak the local language fluently.

Paragraph 2 - Poor Food Quality: Another area of concern raised by multiple reviewers revolved around the subpar quality of food provided at the facility. Family members expressed disappointment in the limited taste, variety, and overall nutritional value of meals served. Proper nutrition is vital for residents' health and well-being; therefore, unsatisfactory meal offerings raise concerns about meeting dietary requirements.

Paragraph 3 - Lack of Care: One recurring complaint among reviewers was that their loved ones did not receive adequate care at this facility. Family members voiced feelings of neglect and emphasized that their relatives were not provided with personalized attention or compassion from staff members. This lack of care contributed significantly to dissatisfaction with overall services rendered.

Paragraph 4 - Insufficient Facilities: A major drawback mentioned by a reviewer centered around the absence of private bathrooms within individual rooms. Instead, residents were forced to share communal facilities located down hallways, adding inconvenience and compromising privacy. This lack of personal space can be distressing for residents, impacting their sense of dignity and comfort.

Paragraph 5 - Yelling Incidents: Disturbingly, some family members reported instances of staff members publicly scolding or yelling at their loved ones. Such behavior is entirely unacceptable and demonstrates a disregard for professionalism and respect in caregiving settings. These incidents not only create distress for the affected resident but also raise concerns about the overall competence and suitability of staff members.

These firsthand reviews offer crucial insights into the experiences of families who had hoped to find a comfortable and caring environment for their loved ones in this particular facility. The highlighted concerns regarding communication barriers, poor food quality, lack of care, insufficient facilities, and unprofessional behavior emphasize the need for cautious consideration when selecting a long-term care facility. It is essential to conduct thorough research, visit multiple options, and engage with current residents and their families to gain a comprehensive understanding before making such an important decision.

This area of Tucson, Arizona, offers a range of healthcare options with several physicians' offices nearby, including eye care, periodontal services, obstetrics and gynecology, family practice, dermatology, and endocrinology. There are also hospitals and pharmacies within a short distance for convenient access to medical care. Additionally, there are various dining options such as Hifalutin, The Parish, Wildflower, Oregano's Pizza Bistro, Beyond Bread, Tap & Bottle, and Mr. An's Teppan Steak & Seafood Sushi Bar for enjoyable meals out. For leisure activities and relaxation, there is the AMC Foothills 15 theater nearby as well as parks like Children's Memorial Park and Rilito River Park for outdoor enjoyment. Places of worship such as Beautiful Savior Lutheran Church and Grace Community Covenant Church offer spiritual support for those seeking it. Overall, this area provides a mix of healthcare services, dining options, entertainment venues, outdoor spaces, and places of worship that cater to senior residents seeking a comfortable living environment in Tucson.

Physicians

• Affinity Eye Care (0.6 miles)
• Roberts Periodontal Group (1.1 miles)
• Genisis Ob Gyn (1.2 miles)
• Orange Grove Family Practice (1.4 miles)
• Fishkind Bakewell & Maltzman Eye Care & Surgery Center (1.4 miles)
• Tucson Dermatology (1.5 miles)
• Tucson Endocrine Associates (1.5 miles)

Restaurants

• Hifalutin (0.6 miles)
• The Parish (0.7 miles)
• Wildflower (0.7 miles)
• Oregano's Pizza Bistro (0.8 miles)
• Beyond Bread (0.8 miles)
• Tap & Bottle (0.9 miles)
• Mr. An's Teppan Steak & Seafood Sushi Bar (1 miles)

Hospitals

• Nw Medical Hospital (1.5 miles)
• Northwest Medical Center (1.5 miles)

Pharmacies

• Walmart Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Walgreens (2.2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)

Cafes

• Village Bakehouse (1.7 miles)
• Starbucks (3.2 miles)
• Ren Coffeehouse (3.9 miles)
• Kneaders Bakery & Caf (4 miles)
• Dutch Bros Coffee (4 miles)
• Dutch Bros Coffee (4 miles)

Theaters

• AMC Foothills 15 (1.9 miles)

Parks

• Children's Memorial Park (2.3 miles)
• Rilito River Park (2.3 miles)
• Linda Vista Park (4.3 miles)

Places of Worship

• Beautiful Savior Lutheran Church (3.6 miles)
• Grace Community Covenant Church (4.2 miles)