Casa De Anna's in Tucson, AZ
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5821 North Escondido Lane, Tucson, AZ 85704
For more information about senior living options: (844) 490-3973
At Casa De Anna's, the monthly costs for accommodations reflect a commitment to quality and personalized care. For semi-private rooms, the cost is $3,250, which is notably higher than the average rates in Pima County ($2,805) and across Arizona ($2,820). The private room option at Casa De Anna's is priced at $3,900, exceeding both county ($3,332) and state averages ($3,345). While these figures are above local benchmarks, they may represent the enhanced services and amenities that residents can expect at Casa De Anna's, setting it apart as a premier choice for those seeking exceptional care in a supportive environment.
| Floor plans | Casa De Anna's | Pima County | Arizona |
|---|---|---|---|
| Semi-Private | $3,250 | $2,805 | $2,820 |
| Private | $3,900 | $3,332 | $3,345 |
Crossroads provides excellent, compassionate care to residents. The grounds are beautiful, and the houses feel clean and pleasant. The meals are prepared with fresh ingredients and love. The memory care staff take very good care of residents and are kind and helpful. The staff are genuinely caring and go above and beyond to help residents. Crossroads is one of the best assisted living facilities in Tucson, described as a gem. The facility offers a clean, comfortable atmosphere that supports resident well-being. Residents feel safe and well cared for, with staff treating them like family. The caregivers are among the best in Tucson. Crossroads is a place filled with love, respect, and dignity for residents and employees.
The quality of care has declined from stellar to seriously, dangerously bad. The care is terrible due to poor management, disorganization, and non-existent communication with residents' families. The director does not appear to manage the staff, leaving no one else in charge. There is a revolving door of temporary staff who don't stay long enough to know what's going on. Simple requests are ignored, and residents end up with issues like excessive sugar and neglected ADLs. A caregiver was found to be under the influence of drugs and/or alcohol, with no proactive management response. The facility fails to communicate proactively, aside from monthly invoices. Crossroads is mismanaged to the point of being dangerous, with better options in Tucson.Casa De Anna's in Tucson is best suited for families seeking a warm, home-like assisted living environment where residents are treated with genuine kindness, meals feel home-cooked, and the living spaces convey a comfortable, lived-in ambience. The grounds are pleasant, the houses clean, and the overall atmosphere has repeatedly drawn praise for its intimate, family-owned vibe. This setting can be especially appealing to families with a memory-care need who respond well to attentive, personal caregiving and who value a smaller, less corporate environment. Yet this suitability comes with a clear caveat: ongoing management gaps and inconsistent communication can undermine even the strongest daily care plans.
The strongest positives consistently cited are the caregiving relationships and the daily lived experience. Reviews repeatedly highlight compassionate, caring staff, with particular praise for caregivers who remember residents and treat them like family. When the environment works, families note that memory-care residents appear safer and more comfortable, with dedicated folks who emphasize human connection. The physical spaces - larger rooms by some accounts, tidy apartments, and a clean, welcoming common area - contribute to a sense of dignity and routine. Fresh, thoughtfully prepared meals and a home-like setting help reinforce a sense of normalcy, which matters greatly for families seeking stability and familiarity.
However, the major drawbacks are substantial and cannot be dismissed. Management and organizational structure emerge as a recurrent weakness: a perception of disarray, limited direct oversight, and frequent staff turnover that leaves families repeatedly reintroducing themselves to new caregivers. The most troubling concerns center on communication failures - both internally among staff and externally with families - which can leave care gaps unaddressed for days or weeks. Simple requests or reminders about hydration, dental hygiene, or ADL monitoring can go unheeded when turnover prevents consistent accountability. These patterns translate into real risk when residents have complex needs or dementia, where even minor lapses in routine can cascade into more serious health issues.
The contrast between the poised, compassionate caregiving on the floor and the instability in management creates a troubling mismatch. The pros - homey atmosphere, personal attention, and respectful treatment - do not fully offset the core risks tied to inconsistent leadership and fragmented communication. For families with a strong in-house advocacy stance, this environment can still be workable, but the likelihood of recurring surgical importance issues - medication coordination, prescription tasks, and timely escalation of concerns - remains unacceptably high for some residents. When safety and continuity of care hinge on reliable oversight, the current gaps can erode trust and continuity, even for residents who otherwise thrive on daily kindness.
For those actively evaluating options, a disciplined due-diligence approach is essential. Prospective families should request candid conversations with the administrator and primary nursing leadership, and insist on meeting frontline caregivers across shifts to gauge consistency. Demand current care plans, detailed daily routines, and a clear escalation pathway for any health or safety concerns. Ask for references from families with residents in both memory-care and assisted-living settings, and inquire about staff retention rates, onboarding procedures, and how ADLs are tracked and communicated. Schedule multiple visits at different times, observe how staff respond to routine requests, and verify there is a reliable mechanism to disseminate important changes to families in a timely manner.
In the end, Casa De Anna's can be a strong choice for families prioritizing a warm, intimate environment where residents are treated with personal affection and where meals and living spaces support dignity and comfort. The compelling care culture and the home-like feel are real assets that can deliver meaningful quality of life. Yet the decision cannot ignore the seriousness of the management and communication deficiencies that recur in several reviews. For families that require unwavering governance, proactive clinical coordination, and consistently reliable communication, alternatives with demonstrated stability and robust oversight will likely be a more secure fit. This community remains a viable option for those who can tolerate - and actively mitigate - the governance gaps in exchange for daily warmth and human connection.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Tucson International (14 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Casa De Anna's is a welcoming assisted living community located in the heart of Tucson, AZ, designed to provide comfort and support for its residents. With an emphasis on holistic well-being, Casa De Anna's offers a variety of amenities and services tailored to meet individual needs.
Residents can enjoy devotional services off-site, providing opportunities for spiritual engagement and connection with their faith communities. The community features inviting indoor common areas, perfect for socializing and participating in activities with fellow residents. For those requiring specialized care, the compassionate staff offers diabetic care, ensuring that health management needs are met with expertise and understanding.
Engagement is a priority at Casa De Anna's, with various devotional activities organized off-site to encourage participation in meaningful experiences alongside peers.
The surrounding neighborhood enhances the living experience with a wealth of nearby conveniences. Residents have access to four cafes and 34 restaurants for dining options, while two parks nearby offer beautiful outdoor spaces for relaxation and recreation. Healthcare needs are readily addressed with 17 pharmacies and 39 physicians within close proximity; additionally, two hospitals ensure emergency services are never far away.
For those seeking vibrant cultural experiences, there is one theater nearby and a place of worship conveniently located within the community's vicinity. Casa De Anna’s fosters not only a supportive environment but also encourages an active lifestyle filled with opportunities for social interaction and personal growth.
This part of Tucson, Arizona, offers a convenient location with easy access to various amenities such as physicians' offices, pharmacies, hospitals, restaurants, parks, cafes, and places of worship. The proximity of healthcare facilities like Fishkind Bakewell & Maltzman Eye Care & Surgery Center and Tucson Endocrine Associates ensures that medical needs can be easily met. The area also provides a range of dining options from upscale choices like The Parish to casual favorites like McDonald's and In-N-Out Burger. With parks such as Rilito River Park nearby for outdoor recreation and cultural venues like AMC Foothills 15 for entertainment, this neighborhood offers a well-rounded living experience for seniors looking to settle in Tucson.
At Casa De Anna's, the monthly costs for accommodations reflect a commitment to quality and personalized care. For semi-private rooms, the cost is $3,250, which is notably higher than the average rates in Pima County ($2,805) and across Arizona ($2,820). The private room option at Casa De Anna's is priced at $3,900, exceeding both county ($3,332) and state averages ($3,345). While these figures are above local benchmarks, they may represent the enhanced services and amenities that residents can expect at Casa De Anna's, setting it apart as a premier choice for those seeking exceptional care in a supportive environment.
Casa De Anna's is located at 5821 North Escondido Lane, Tucson, AZ 85704 in Pima County, Arizona
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