ComForCare

Pros

• ComForCare's owner, office staff, and caregivers are consistently top-notch.
• They react immediately to last-minute requests and provide caregivers who are professional, qualified, knowledgeable, reliable, and compassionate.
• The owner and office team offer personal involvement and support, making them the go-to team for help.
• The caregivers arranged by ComForCare assist during critical times and improve the loved one's last days while providing emotional support beyond expectations.
• Every caregiver sent was personable and kind, going out of their way to be helpful and following pandemic protocols.
• They helped with the transition to hospice and stayed with the family until near the end.
• The twice-weekly ComForCare caregiver provides respite and peace of mind for the family.
• ComForCare cares for clients like family, and their caregivers are trained and compassionate.
• Working with ComForCare of Tucson is like working with family and provides a great experience.
• The staff are great and very professional.
• ComForCare is highly regarded for compassionate, knowledgeable caregivers who go beyond expectations, with a professional, helpful, and accessible staff.
• The ownership and staff are loving and caring, and the service is highly recommended.

Cons

• The quality of caregivers had dropped significantly in the past couple of years, and in the final year no single caregiver was consistently assigned to her.
• Some caregivers were very unprofessional, arriving with cars cluttered with junk.
• When concerns about a caregiver's professionalism were raised, they were dismissed by the company.
• Caregivers would arrive and disappear for hours without checking in or being able to account for their time.
• Caregivers frequently called in sick and no replacements were arranged by ComForCare.
• The accounting department was unprofessional, blaming customers for mistakes and failing to take responsibility.
• Since leaving them, the reviewer has had a much better experience with other in-home care providers, implying negative experience with ComForCare.
• It was suggested that during the pandemic the company had difficulty hiring staff.

Review

Across multiple experiences spanning hospital stays, rehabilitation, and home care, ComForCare of Pima County emerges as a consistently strong advocate for families navigating challenging health journeys. Several reviewers repeatedly highlight the owner, the office staff, and the caregivers as being top-notch - professional, knowledgeable, reliable, and deeply compassionate. When last-minute needs arise, the team responds promptly, arranging dependable caregivers who are seen as more than service providers - often described as part of the family that is caring for your loved one.

In the most critical moments, the ComForCare team's impact is described in remarkably personal terms. One caregiver team supported a husband through the final days of life, providing comfort and emotional support that went beyond what was expected. The owner and the office team are noted not only for their practical help but for a level of personal involvement that makes families feel truly supported. This blend of practical care and emotional backing is cited as a distinguishing feature that families continue to rely on when they need help most.

Care for family members with dementia and other chronic conditions is described as equally attentive and respectful. One reviewer praised the caregivers sent to a mom with dementia who lived at the family home in the guest house, noting their personable, kind, and helpful manner, as well as their strong adherence to pandemic protocols. The team even helped with the transition to hospice and stayed with the family until near the end of life. The overall impression is that ComForCare prioritizes dignity, comfort, and the patient's well-being, while also supporting families through emotionally demanding times.

Respite care is another area where families find solace and relief. For a wife caring for a husband with Alzheimer's, two days of weekly support provides precious respite, allowing the caregiver to leave the home to run errands, socialize, or work - without sacrificing trust or safety. One reviewer specifically notes the relief and freedom that Ken's care brings, coupled with a sense of reassurance grounded in the organization's faith-based identity. This combination of dependable care and personal peace of mind is repeatedly highlighted as a major benefit of engaging ComForCare.

Several accounts emphasize a broader, family-like culture within ComForCare. Phrases such as "cares for each client like family," "working with ComForCare is like working with family," and "great experience for our family" appear across testimonials. Reviewers describe encounters with responsive management, accessible staff, and caregivers who go beyond the basics to ensure comfort, safety, and dignity for their loved ones. Owners are portrayed as actively involved - engaged daily with clients and advocacy-driven, upholding high standards for both patients and employees. Many readers express wholehearted recommendations, underscoring trust, reliability, and the heartfelt commitment of the team.

The overall sentiment among most reviewers paints ComForCare of Pima County as a highly dependable option for aging in place or arranging in-home support. Caregivers are praised not only for their professionalism and expertise but for their compassion and the genuine care they extend to patients and families. The positive experiences are paired with appreciation for the management's responsiveness and the organization's ability to provide personalized, respectful care that aligns with family values and preferences. The faith-based dimension is noted by at least one reviewer as a meaningful element contributing to the sense of support and guidance through difficult times.

Not every testimonial is uniformly glowing, however. One reviewer shares a markedly different experience from several years earlier, noting a decline in care quality over time. According to that account, the company shifted away from assigning a single caregiver to a rotating roster, and during the pandemic they faced challenges in hiring, which some caregivers' behavior and reliability reflected. They describe instances of unprofessional conduct, such as vehicles cluttered with junk, inconsistent attendance or unexplained absences, and timesheet discrepancies. The reviewer also reports an unhelpful accounting department that blamed customers for mistakes, and in their view, these issues culminated in switching to another in-home care provider. This perspective emphasizes that experiences can vary and that operational and administrative shortcomings can color what would otherwise be a highly positive relationship.

Despite this differing experience, the resonance of the positive testimonials remains strong. For many families, ComForCare of Pima County is described as a trusted partner - providing skilled, compassionate care, easy access to management, and a visible commitment from the owner to uphold high standards. In challenging times - whether through hospital recovery, dementia care at home, or end-of-life support - the team is portrayed as a dependable source of comfort, practical assistance, and emotional strength. The collective voice from these stories is one of deep appreciation for the care, consistency, and humanity that ComForCare brings to each family they serve, alongside a candid reminder that experiences can vary and that continuous improvement is essential.

This part of Tucson, Arizona offers a convenient and diverse range of amenities within a few miles radius. There are several pharmacies nearby for easy access to medication and healthcare needs. A variety of restaurants cater to different tastes and dietary preferences, ensuring enjoyable dining experiences. The proximity to various parks allows for outdoor recreational activities and relaxation in natural surroundings. Medical facilities are easily accessible with experienced physicians in the vicinity, providing quality healthcare services. Additionally, there are cozy cafes for socializing and relaxing over coffee. Places of worship offer spiritual support and community engagement. Hospitals are within reach in case of medical emergencies, ensuring peace of mind for senior living residents. Overall, this area provides a well-rounded living environment with essential amenities close at hand.

Pharmacies

• Bashas' Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.7 miles)
• Osco Pharmacy (2.7 miles)
• Green HealthMart Pharmacy (3.1 miles)
• Walgreens (3.3 miles)

Restaurants

• Canyon Ranch Dining Room (1.8 miles)
• Eclectic Cafe (2.1 miles)
• Subway (2.2 miles)
• El Molinito (2.5 miles)
• Green Burrito (2.5 miles)
• Flying V Bar & Grill (3.2 miles)
• New China Super Buffet (3.4 miles)

Parks

• Udall Park Soccer Fields (2.1 miles)
• McDonald Park (3 miles)
• Palo Verde Park (4.6 miles)

Physicians

• Arizona Inpatient Medicine Associates (2.2 miles)
• Kermit Murray, MD (2.2 miles)
• Med Clinics (2.3 miles)
• Tucson Pain Institute (2.6 miles)
• Desert Pediatrics (2.7 miles)
• Katie S Artz (2.8 miles)
• Urological Associates of Southern Arizona PC (2.9 miles)

Cafes

• Coffee X Change (2.3 miles)
• Dutch Bros Coffee (2.4 miles)
• Starbucks (2.5 miles)
• Le Buzz (2.9 miles)
• Starbucks (3.5 miles)
• Starbucks (3.5 miles)
• LeBuzz Caffe (3.5 miles)

Places of Worship

• Grace To The Nations (3.1 miles)
• Desert Valley Adventist Church (4.2 miles)
• Christ Presbyterian Church (4.3 miles)
• Rincon Congregational Church (4.6 miles)

Hospitals

• Tmc Labor and Delivery (3.2 miles)
• St Joseph's Hospital (4 miles)
• Kindred Hospital - Tucson (4.2 miles)
• Curahealth Tucson (4.2 miles)
• Providence Service (4.3 miles)
• Danville Services (4.5 miles)

Theaters

• Century Park Place 20 And Xd (4.8 miles)