ComForCare Home Care - Tucson, AZ

Pros

• The new caregiver sent by ComForCare has been really good and provides quality care for the friend in need.
• The caregiver during the week is attentive and ensures that meals are prepared when necessary.
• ComForCare offers home care options that are suitable for those who require more attention than what communities can offer.
• The staff at ComForCare, in general, have been professional and provide satisfactory service.
• The activities provided by the caregivers are enjoyable for the friend, within their limited mobility.
• Overall, the reviewer would recommend ComForCare as a home care option.

Cons

• The quality of staff has significantly dropped in the past couple of years.
• No caregiver was ever assigned to take care of the person's mother in the final year.
• Some staff members were unprofessional and used cars filled with junk.
• Concerns about an employee were dismissed when confronted.
• Caregivers would arrive and disappear without checking on the person.
• Staff would frequently call in sick and no replacement was arranged by ComForCare.
• The accounting department was unprofessional and blamed customers for their own mistakes.
• Communication from a caregiver was lacking, leading to the reviewer having to take care of their friend themselves.
• These excerpts have been generated by OpenAI's language model, which is trained to generate human-like text based on the provided prompt. The statements may not accurately reflect real reviews or experiences.

Review

In recent years, there have been concerning changes in the quality of staff provided by ComForCare for my mother's care. What was once a satisfactory level of service has now significantly dropped. This decline reached its peak in the final year, as no dedicated caregiver was ever assigned to take care of her, a far cry from the attentive treatment she initially received.

To make matters worse, some of the caregivers exhibited unprofessional behavior. One particular caregiver used a car filled with junk, which often required items to be removed from the passenger seat and left in my mom's driveway during doctor's appointments due to lack of space. These concerns were brought up with ComForCare but were simply dismissed without any resolution or acknowledgement. Other caregivers would arrive at my mom's home only to disappear for hours without checking on her well-being.

Compounding these issues was the frequent absence of staff members who would call in sick and fail to arrange suitable replacements through ComForCare. This lack of follow-up and contingency planning left my mom without necessary care unexpectedly and put additional strain on our family. Moreover, our experience with ComForCare's accounting department was highly unprofessional, as they refused to take responsibility for mistakes made on their own end while shifting blame onto us.

Despite these negative experiences, I must acknowledge that ComForCare has had positive moments in providing care for my friend who requires more attention than many communities can offer. Initially, there was an unfortunate incident where a caregiver called me on the day she was supposed to work, informing me that she couldn't come due to attending a funeral out of state. The lack of prior communication about her inability to fulfill her duties caused significant inconvenience as I had to personally attend to my friend's needs that day.

Fortunately, ComForCare quickly sent a new caregiver who has since proven herself reliable and capable. This caregiver not only prepares meals when necessary but also ensures cleanliness around the house—a valuable service for my friend's overall well-being. While we only utilize their services twice a week, the caregivers do their best to engage my friend in activities within his physical limitations.

Overall, despite the ups and downs of our experiences with ComForCare, I would recommend them to those seeking home care options. It is crucial to establish open communication with ComForCare from the beginning to avoid any potential issues later on. Additionally, it is important to advocate for oneself or loved ones when facing unprofessional or unreliable staff members. By doing so, one can increase the likelihood of receiving quality care from dedicated and compassionate caregivers.

This part of Tucson, Arizona, offers convenient access to essential services such as pharmacies, restaurants, physicians' offices, cafes, places of worship, hospitals, and entertainment options like theaters. The area is well-equipped with multiple shopping options for medication and groceries within a few miles radius. There are also various dining choices available nearby for residents looking to enjoy a meal out. In addition to medical facilities being in close proximity, there are several places of worship for spiritual needs. Theaters provide entertainment for those interested in watching movies. Overall, this neighborhood provides a range of amenities that cater to the needs and interests of seniors considering senior living in Tucson.

Pharmacies

• Bashas' Pharmacy (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.7 miles)
• Osco Pharmacy (2.7 miles)
• Green HealthMart Pharmacy (3.1 miles)
• Walgreens (3.3 miles)

Restaurants

• Canyon Ranch Dining Room (1.8 miles)
• Eclectic Cafe (2.1 miles)
• Subway (2.2 miles)
• El Molinito (2.5 miles)
• Green Burrito (2.5 miles)
• Flying V Bar & Grill (3.2 miles)
• New China Super Buffet (3.4 miles)

Parks

• Udall Park Soccer Fields (2.1 miles)
• McDonald Park (3 miles)
• Palo Verde Park (4.6 miles)

Physicians

• Arizona Inpatient Medicine Associates (2.2 miles)
• Kermit Murray, MD (2.2 miles)
• Med Clinics (2.3 miles)
• Tucson Pain Institute (2.6 miles)
• Desert Pediatrics (2.7 miles)
• Katie S Artz (2.8 miles)
• Urological Associates of Southern Arizona PC (2.9 miles)

Cafes

• Coffee X Change (2.3 miles)
• Dutch Bros Coffee (2.4 miles)
• Starbucks (2.5 miles)
• Le Buzz (2.9 miles)
• Starbucks (3.5 miles)
• Starbucks (3.5 miles)
• LeBuzz Caffe (3.5 miles)

Places of Worship

• Grace To The Nations (3.1 miles)
• Desert Valley Adventist Church (4.2 miles)
• Christ Presbyterian Church (4.3 miles)
• Rincon Congregational Church (4.6 miles)

Hospitals

• Tmc Labor and Delivery (3.2 miles)
• St Joseph's Hospital (4 miles)
• Kindred Hospital - Tucson (4.2 miles)
• Curahealth Tucson (4.2 miles)
• Providence Service (4.3 miles)
• Danville Services (4.5 miles)

Theaters

• Century Park Place 20 And Xd (4.8 miles)