Broadway Proper Independent & Assisted Living
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400 South Broadway Place, Tucson, AZ 85710
For more information about senior living options: (844) 490-3973
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The staff at Broadway Proper are friendly and know every resident's name. The professionalism stands out, with director Katrina providing strong leadership. Vendors report proactive communication and quick resolution of issues. Residents describe Broadway Proper as a lively, welcoming community with excellent staff and wonderful food. Broadway Proper offers a wide variety of engaging programs, social events, and outings. Move-in transitions are handled smoothly and comfortably by Breanne and Britney. The staff are consistently kind, patient, and readily available to assist families and residents. Residents describe Broadway Proper as resort-like, with pool-area views and restaurant-quality dining.
Weekly cleanings were hit or miss. The elevators were often out of service. The facility charged families $100 per day for access, leading to delays in getting access. The dining department was described as a nightmare, with long wait times and slow service, and meals sometimes being the same as the prior dinner for lunch. One reviewer described the staff's customer service as disrespectful and advised avoiding Broadway Proper. Communication with families was poor.Broadway Proper presents itself in these experiences as a bold, living tapestry of care, community, and everyday moments that matter. Across the voices, there is a consistent thread: a place where staff are not just employees but neighbors who genuinely invest in the well?being and happiness of the people who live there. Multiple writers note the warmth of the team, the familiarity with residents' names, and the sense that the staff puts heart into every interaction. In one review, the staff "knew every resident's name that walked by" and the dedication to care felt like more than a job. Taken together, these reflections suggest a culture that prioritizes personal connection and a deep commitment to serving residents and their families.
The leadership at Broadway Proper earns frequent praise, with particular attention paid to Katrina, Breanne, Britney, and especially April E. The vendor who visits regularly calls the director's work "professionalism" that stands out, and she is described as someone who listens, coordinates, and ensures that solutions are found quickly. Another account highlights Breanne and Britney as reassuring, professional faces who guide move?ins smoothly. The sense that the leadership is deeply involved translates into a broader confidence: when issues arise, the team responds with clear communication and a proactive stance. It's a recurring theme that the organization, at its best, is defined by a responsive, collaborative approach rather than a rigid, impersonal one.
Residents and their families repeatedly describe Broadway Proper as a place they are proud to call home. A couple who has lived there for two years emphasizes that the staff are great, the food is wonderful, and the decision to move in was a good one. Another resident paints a picture of a home where social life thrives - walls that hum with activity, residents who stay busy with a wide array of programs, and a culture of inviting guests to participate in community events. The atmosphere is described as lively and welcoming, with a menu of activities that can include games, trivia, water aerobics, bedrock social events, and spontaneous moments of joy. The idea of staying engaged - whether through trips, shopping excursions, or community gatherings - echoes in several reflections.
Programs, events, and the sense of community also show up in more tangible ways beyond everyday camaraderie. One reviewer notes a breast cancer awareness fundraiser that features handmade quilts donated for raffles, along with the smiling faces and photos that accompany such efforts. Hymn Sing?along sessions, group outings, and other organized gatherings illustrate a culture that values creativity and connection, inviting residents to contribute their interests and talents. The lobby itself is described as a welcoming, spotless space where community life gathers, reinforcing the impression that Broadway Proper is designed as a hub of social energy and shared purpose.
Food and dining are a recurring point of praise, though with some caveats. Several reviewers mention that the dining room food is good to excellent and that the dining experience feels restaurant?like, with menus and service that reflect a level of care. One resident even characterizes the dining room as a restaurant?quality experience that frees them from cooking and cleaning, allowing more time for activities. In contrast, another voice offers a critical view of the dining operation, pointing to long wait times, slow service, and the practice of serving yesterday's dinner for lunch on some days. The contrast between these perspectives highlights that while food and service are a strength for many, consistency and pacing can vary enough to matter to families and residents.
The strongest cautions appear as sobering counterpoints to the otherwise glowing narratives. One review recounts a personal experience with a grandfather living there, praising the staff's patience and kindness but noting that weekly cleaning could be inconsistent and the elevators were frequently out of service. Another account describes a troubling incident after a grandmother's death: a lengthy delay in granting access to her apartment and a charge of $100 per day for access, which culminated in calling the police to obtain a clear explanation and the necessary keys. A third negative note focuses on the dining department, calling it a "nightmare" due to wait times, service gaps, and the practice of providing to?go boxes or old meals for lunch. Taken together, these stories reveal real strains - communication gaps with families, infrastructure hiccups, and service pressures - that can color otherwise positive impressions.
Beyond the formal staff and the day?to?day operations, there are voices that speak to an ethos of partnership and advocacy. A healthcare worker who visits Tucson?area facilities emphasizes how consistently helpful April is, calling her "the glue to this facility" and describing a transparent, collaborative approach to arranging supportive services. Several reviewers describe staff as exceptionally caring, patient, and available - able to respond quickly, listen, and adapt to residents' evolving needs. The sense of teamwork is reinforced by mentions of Amber's compassionate contributions and Katrina's willingness to listen and co?create solutions, underscoring an environment where staff turnover does not erase personal relationships and trust.
In sum, Broadway Proper emerges as a community that many people genuinely love and admire for its warmth, activity, and near?hotel?quality ambiance. The collective sentiment is one of heartfelt appreciation for staff who treat residents with dignity and cheer, a leadership team that is engaged and communicative, and a vibrant calendar of programs that keep people connected, engaged, and optimistic about their days. Yet the picture is not without gray - there are practical concerns around elevator reliability, cleaning consistency, and dining operations, and there are moments where family access and administrative responsiveness have fallen short of expectations. Together, these threads form a nuanced portrait: a place where care, community, and opportunity abound, and where ongoing attention to operations, communication, and service levels can elevate an already strong experience even further.
90 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tucson International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Broadway Proper Independent & Assisted Living in Tucson, AZ is a vibrant community offering a range of care services and amenities for seniors in need of assisted living. With a focus on independent living, residents can enjoy a comfortable and fulfilling lifestyle while receiving the necessary assistance with daily activities.
The community boasts various amenities designed to enhance the quality of life for its residents. A beauty salon allows for personal grooming and pampering, while the on-site dining room offers restaurant-style meals prepared by professional chefs. Residents can stay active and engaged with the fitness room and participate in resident-run activities or scheduled daily activities. For relaxation and leisure, there is a gaming room, small library, garden, and outdoor space to enjoy some fresh air.
Residents at Broadway Proper gain access to convenient services such as housekeeping, move-in coordination, transportation arrangement (both non-medical and medical), and coordination with health care providers. The community also provides 24-hour supervision and call systems for added safety and peace of mind.
The care services provided here go beyond assisting with daily activities. Trained staff members offer assistance with bathing, dressing, transfers, medication management, special dietary restrictions like diabetes diets, meal preparation, and mental wellness programs. In addition to these services, Broadway Proper also offers a hospice waiver for those requiring end-of-life support.
Located in Tucson's thriving neighborhood, residents can take advantage of the nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship as well as theaters. The proximity to hospitals ensures quick access to medical care when needed.
Broadway Proper Independent & Assisted Living creates an inclusive community where seniors can maintain their independence while receiving personalized care when required.
Broadway Proper Independent & Assisted Living is located at 400 South Broadway Place, Tucson, AZ 85710 in Pima County, Arizona
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