Plaza Healthcare in Kingman, AZ
Save1475 North Granite Reef Road, Kingman, AZ 85257
For more information about senior living options: (844) 490-3973
The doctors, nurses, CNAs, therapists, and coordinators provided exceptional care and met residents' needs. The staff were knowledgeable and dedicated to their work. The team was ready to care for patients and make them comfortable. The nurses delivered medications on time and showed respect to families. The facility was clean and well-maintained. The front desk staff were friendly and made visitors feel welcome. The therapy team was motivating and helped patients regain strength and independence. The staff were compassionate and sincerely cared for their patients. The care helped residents recover and return home when appropriate. The dining and activities enhanced the overall care experience.
The reviewers describe Plaza Healthcare as dangerously understaffed, leading to minimal, "bare-bones" care. They say the staff appear miserable, burnt out, unfriendly, and unprofessional, directly affecting patient care. They report patients being left in their own feces for hours despite repeated requests for help. They accuse the facility of neglect and abuse, including dehumanizing treatment of residents. They claim serious harm or death occurred due to mismanagement, such as ventilators hooked up incorrectly. They describe a pattern of poor communication, with families not being notified or updated about patients' conditions. They allege the facility prioritizes money over patient welfare and engages in deceptive marketing or billing practices. They state the place should be shut down and urge others not to send loved ones there.Plaza Healthcare in Kingman is best suited for families seeking a facility with a strong rehabilitation orientation, where a coordinated therapy team and on-site medical resources can help a resident regain function and potentially return home. The community shines for residents who need short- to medium-term skilled nursing care, comprehensive PT/OT, and respiratory or other specialized services that can be delivered in a multi-disciplinary setting. When a stay centers on rebuilding strength, mobility, and independence with close clinician oversight, Plaza can feel like a practical, goal-driven option. Private rooms, a visible therapy footprint, and an on-site cafe or dining options reinforce a hospital-like efficiency that suits families prioritizing measurable progress.
Those who may want to consider alternatives include families dealing with ongoing, high-intensity medical needs or concerns about staffing and safety. Several reviews raise serious red flags about understaffing, inconsistent care, and communication gaps, including reports of delayed assistance, neglectful behavior, and distressing incidents. For residents who require constant supervision, frequent call-button responsiveness, or who have experienced prior care failures, the risk profile at Plaza can be too high. Families should explore facilities with demonstrably stable nurse-to-patient ratios, transparent family communication processes, and a track record of durable safety and accountability before committing long term.
The strongest positives in Plaza's profile are the therapy and clinical teams, the range of specialty services, and the overall perception of attentive, multidisciplinary care when staffing levels allow. Residents frequently highlight effective PT/OT progress, skilled respiratory support, wound care, and the collaboration among nurses, therapists, and discharge planners to enable home discharge. Cleanliness and a well-kept campus also recur in praise, along with supportive ancillary staff who make families feel valued and listened to during successful rehab journeys. For families seeking a rehab-centered path with clear daily progress and professional coordination, these factors matter greatly.
Yet the main cons cited across reviews point to fundamental gaps that can overwhelm even strong therapy outcomes. Chronic understaffing, inconsistent bedside care, and reports of neglect - ranging from delayed assistance to inadequate hygiene or unsatisfactory infection control - create a troubling contrast to the bright therapy narratives. Communication lapses with families and POAs, missing or delayed updates, and in some cases serious adverse events underscore a core risk: the care experience can swing dramatically depending on staffing and oversight on any given shift. The facility's size and complexity seem to amplify these swings, making consistency the critical deficiency to watch.
How the favorable elements can offset the drawbacks depends on context and personal risk tolerance. When a loved one's goal is rehabilitation with a realistic chance of returning home, Plaza's robust therapy team, specialized medical services, and integrated case management can deliver meaningful gains. The benefit, however, hinges on consistent staffing, proactive family involvement, and stringent communication practices. Families should insist on ongoing, scheduled care conferences, direct access to the DON or unit managers, and clear expectations for call-light response times. In short, the positives can offset the risks only if governance and frontline staffing deliver reliable, transparent care every day.
Practical next steps for families evaluating Plaza Healthcare are concrete. Visit multiple times at different hours to observe staffing patterns and call-button responsiveness, and request to meet the director of nursing and the therapy leadership. Review the latest state inspections and any deficiency reports, focusing on staffing, patient rights, and medication administration. Ask for a bedside care plan with measurable goals and a discharge timeline, and verify that dialysis, respiratory therapy, wound care, and mental or speech therapies are integrated into a single, coordinated plan. Finally, triangulate experiences by talking with current residents' families, long-term staff, and local health advocates to gauge whether Plaza's strengths align with the resident's needs and the family's expectations for safety, communication, and continuity of care.
179 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Plaza Healthcare in Kingman, AZ is a reputable assisted living community that offers top-quality skilled nursing services. Our facility provides 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. We understand the importance of maintaining a healthy lifestyle, which is why we offer fitness programs and planned day trips to keep our residents active.
At Plaza Healthcare, we prioritize the comfort and well-being of our residents by offering a wide range of amenities. Our community features a beauty salon where residents can pamper themselves, as well as a fully furnished dining room for restaurant-style dining experiences. We also provide cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure that our residents stay connected with their loved ones.
To enhance the social life of our residents, we have various recreational spaces within our premises. From a gaming room to a small library, there are numerous opportunities for entertainment and relaxation. Additionally, our outdoor space and garden provide an ideal setting for enjoying nature's beauty.
Our dedicated staff takes care of housekeeping services so that residents can focus on enjoying their time at Plaza Healthcare. We understand that transportation can be challenging for some individuals, so we offer community-operated transportation as well as transportation arrangement services for medical appointments or other outings.
The health needs of our residents are given priority through medication management and special dietary restrictions. We offer diabetes diets and prepare nutritious meals according to individual preferences. In case any medical attention is required, we have three physicians and one hospital located nearby to ensure prompt healthcare access.
Plaza Healthcare strives to create an engaging environment for its residents by facilitating resident-run activities and organizing scheduled daily activities. Additionally, concierge services are available to assist with any specific requests or needs.
Located conveniently in Kingman, AZ, Plaza Healthcare is surrounded by several amenities in close proximity such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and transportation options.
Join our community at Plaza Healthcare and experience exceptional assisted living services in a warm and welcoming environment.
Located in the vibrant city of Kingman, Arizona, this particular area offers a range of amenities suitable for seniors looking for a convenient and comfortable lifestyle. Within close proximity, residents can find a variety of restaurants offering diverse dining options, as well as popular cafes for leisurely coffee outings. Nearby pharmacies and medical facilities provide easy access to healthcare services, while theaters and parks offer opportunities for entertainment and relaxation. Additionally, transportation options are readily available for travel convenience. With places of worship within reach, residents can also nurture their spiritual well-being. Overall, this area provides a well-rounded living environment with accessible amenities that cater to the needs of seniors seeking a fulfilling lifestyle in Kingman.
Plaza Healthcare is located at 1475 North Granite Reef Road, Kingman, AZ 85257 in Maricopa County, Arizona
Plaza Healthcare on seniors.fyi includes 5 photos including images showing trees, courtyard, fountain, healthcare, building, grass, clouds, outdoor, and more.
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