Plaza Healthcare

Pros

• The doctors and staff at Plaza Healthcare are described as very good and caring, providing excellent communication about patients' conditions to family members.
• Patients receive a wide variety of care, including physical therapy and access to a well-equipped gym, which contributes to their rehabilitation progress.
• The facility features beautiful outdoor spaces, such as a courtyard with trees and fountains, enhancing the overall patient experience.
• Many residents form strong connections with the staff, feeling treated like family and receiving loving attention during their stay.
• Daily activities and support from the activities team help keep patients engaged and improve their quality of life during recovery.
• Patients often report enjoying the food offered at Plaza Healthcare, showing improvements in appetite over time.

Cons

• The mother experienced respiratory distress due to incorrect hook-up of her ventilator, resulting in permanent damage and death.
• There was a lack of proper medical oversight, with no doctor available for check-ups or to review medical records during the initial week.
• Bed sores and pneumonia developed due to inadequate treatment and negligence.
• Staff members were described as incompetent, complacent, and lacking empathy for patients in distress.
• Nurses showed indifference to urgent situations, leading to delays in care for patients experiencing severe distress.
• Patients received rough treatment during procedures, causing unnecessary discomfort and bleeding.
• The facility’s staff failed to properly respond to alarms or patient requests for assistance in a timely manner.
• Overall care was perceived as focused on profit rather than patient well-being, with claims the staff only cared about making money.

Review

Plaza Healthcare has garnered a diverse range of reviews, painting a complex picture of the care provided at this facility. Many families have found solace in the quality of care their loved ones received, while others recount harrowing experiences that have left them devastated. This juxtaposition illustrates the varying levels of care and attention patients receive, revealing both commendable practices and shocking inadequacies.

Positive reviews highlight Plaza Healthcare as an attractive and well-run establishment with attentive staff. One family expressed relief at finding a facility where their sister was happy and receiving excellent care. The doctors and therapists were praised for their dedication and communication skills, particularly regarding updates on the patient's condition. The amenities—such as a spacious gym equipped for physical therapy, beautiful courtyards with gardens, fountains, and social areas—enhanced the experience for both patients and visitors alike. Furthermore, the anecdote about another family member's journey through therapy underlines Plaza's commitment to rehabilitation; after suffering setbacks due to surgery complications, she was able to recover sufficiently to walk using a walker thanks to the compassion and encouragement from her caregivers.

However, beneath these positive stories lies a disturbing contrast highlighted by several negative accounts. Some families experienced catastrophic failures in care that resulted in tragic outcomes. One reviewer spoke of their mother's transfer due to mismanagement involving her ventilator hookup leading to respiratory distress—a situation that ultimately caused irreversible damage to her lungs and heart valve before her untimely passing just days later. Such experiences raise serious concerns about competency among staff members at Plaza Healthcare.

Another distressing review detailed an individual’s acute respiratory episode soon after arrival at Plaza Healthcare, during which timely medical assistance was notably lacking. Despite vocalizing urgent needs for help multiple times over an agonizing wait of nearly 30 minutes, appropriate action was delayed until outside intervention became necessary. This incident underscores significant lapses in immediate patient response protocols which are vital in ensuring patient safety, especially when dealing with sensitive respiratory issues.

Furthermore, additional reviews echo similar sentiments about inadequate staffing or responsiveness from healthcare professionals within the facility. Instances of neglect were reported regarding essential treatments such as suctioning being performed roughly or improperly managed bedsores going untreated—indicative of systemic issues that may compromise patient safety and well-being significantly.

Ultimately, while some families have walked away with gratitude for positive experiences at Plaza Healthcare—commending aspects like engaging activity teams or nurturant nursing staff—the stark contrast presented by other accounts raises alarm bells over how consistently high-quality care is administered across different cases. These mixed reviews suggest there may be significant variability in standards applied by staff members throughout the facility instead of universal adherence to best practices expected in healthcare settings.

In conclusion, Plaza Healthcare exemplifies both ends of the spectrum concerning patient experience—a haven for some seeking recovery amid aesthetically pleasing surroundings yet a site where critical oversights can lead to dire consequences for others. Families entering this facility should proceed with due diligence: understanding its strengths while remaining vigilant against potential lapses that could jeopardize their loved ones' health outcomes amidst ongoing discussions surrounding accountability within healthcare facilities today.

Located in the vibrant city of Kingman, Arizona, this particular area offers a range of amenities suitable for seniors looking for a convenient and comfortable lifestyle. Within close proximity, residents can find a variety of restaurants offering diverse dining options, as well as popular cafes for leisurely coffee outings. Nearby pharmacies and medical facilities provide easy access to healthcare services, while theaters and parks offer opportunities for entertainment and relaxation. Additionally, transportation options are readily available for travel convenience. With places of worship within reach, residents can also nurture their spiritual well-being. Overall, this area provides a well-rounded living environment with accessible amenities that cater to the needs of seniors seeking a fulfilling lifestyle in Kingman.

Restaurants

• Playa III (0.2 miles)
• Defalco's Italian Grocery (1.7 miles)
• Bar Louie - Tempe Marketplace (2.1 miles)
• McDonald's (2.2 miles)
• Twin Peaks Tempe (2.2 miles)
• Portillo's Hot Dogs (2.4 miles)
• In-N-Out Burger (2.5 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.3 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (3.8 miles)

Cafes

• Dutch Bros Coffee (1.6 miles)
• Starbucks (1.6 miles)
• Bikini Beans Espresso (2 miles)
• Starbucks (2.5 miles)
• Infusion Coffee & Tea (3.2 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (3.6 miles)

Physicians

• Scottsdale Cardiovascular Center (1.8 miles)
• Azam Medical Clinic (2.1 miles)
• One Medical (3.1 miles)
• Null (5.1 miles)
• Momdoc-Women for Women (5.1 miles)
• 20/20 Image Eye Centers (5.3 miles)

Theaters

• Harkins Tempe Marketplace 16 (2.1 miles)
• Alamo Drafthouse Tempe (6 miles)

Hospitals

• Greenbaum Surgery Center (2.3 miles)

Places of Worship

• Salt River Assembly of God (3 miles)
• Islamic Community Center of Tempe (3.5 miles)
• Kingdom Hall (5.5 miles)
• Mesa Arizona Temple (5.8 miles)

Transportation

• METRO University Dr /Rural (3.4 miles)
• The Centurion Lounge (5.7 miles)
• Concourse C (5.8 miles)
• Terminal 4, Concourse B (5.9 miles)
• Terminal 4 (5.9 miles)
• Admirals Club (6 miles)
• Terminal 4, Concourse D (6.1 miles)

Parks

• Tempe Beach Park (3.4 miles)
• Selleh Park (4.2 miles)
• Daumler Park (4.6 miles)
• Blue Sky Airport Parking (5.5 miles)