Overall Review of Lincare
common
32 reviews mention this
Staff support is repeatedly praised
Residents and families consistently describe staff as professional, kind, and patient.
Across reviews, people emphasize how call-center staff and in-person techs were helpful and respectful. Multiple reviewers mention managers or specific team members who took time to answer questions and guide them through equipment needs. Even when residents were upset, the reviews still focus heavily on service attitude—either as rude and unhelpful or as caring and attentive.
differentiator
18 reviews mention this
Training for CPAP details matters
CPAP setup support is a standout theme, especially when fitting masks and explaining use.
Several reviews describe in-person fitting for CPAP masks and hands-on training on how to use the equipment. Reviewers also note that staff went through questions patiently and helped correct issues with fit. A few families mention follow-up calls where adjustments were made to supplies after problems or incomplete records.
common
14 reviews mention this
Delivery and communication feel responsive
Many reviews highlight quick responses and timely delivery or pickup.
A recurring positive point is that orders and needs were handled promptly, with reviewers describing quick delivery and responsive follow-through. Some people also mention communication methods like using a text link to order supplies. A few reviews also contrast this with situations where residents felt their oxygen needs or appointment timing weren’t handled well, reinforcing that timing can vary by circumstance.
caveat
7 reviews mention this
Billing and insurance problems recur
Some reviewers report issues with billing, collections, and getting insurance to cover supplies.
Several negative reviews focus on administrative problems rather than equipment itself. These include receiving unexpected charges after returning a device, getting a collection letter, and not having insurance billed as requested. In at least one case, the complaint also ties delays and documentation handling to medical risk concerns.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
The area surrounding Prescott, Arizona offers a variety of conveniences and services that may be of interest to older adults considering senior living options. With numerous restaurants such as Speeds Hangar Deli, Taco Bell, and McDonald's within walking distance, dining out or grabbing a quick bite to eat is easily accessible. Additionally, there are several hospitals nearby including Persyst Development and Yavapai Regional Medical Center ER for medical care. Pharmacies like Fry's Pharmacy and CVS Pharmacy are also close by for medication needs. For leisure activities, there are cafes like Starbucks and Raven Cafe for socializing with friends or enjoying a cup of coffee. Parks such as Kayla's Hands Park provide opportunities for outdoor recreation and relaxation. Places of worship like Temple B'rith Shalom and Heights Church offer spiritual support within the community. Transportation options like Mile High Avionics and U-Haul Moving & Storage are available for travel needs, while theaters like Picture Show provide entertainment options. Overall, this part of Prescott provides a well-rounded environment with essential amenities for seniors looking to live comfortably in the area.
Restaurants
- Speeds Hangar Deli (0 miles)
- Taco Bell (0.1 miles)
- McDonald's (0.3 miles)
- Culver Franchising System (0.7 miles)
- Lindo Mexico Restaurant (3.1 miles)
- Denny's (3.2 miles)
- Labruzza's Italian Ristorante (3.2 miles)
Hospitals
- Persyst Development (0.1 miles)
- Tri City Surgery Center (2.9 miles)
- Yavapai Regional Medical Center ER (3.3 miles)
- US Veterans Medical Center (3.5 miles)
- Leaving Yavapai Regional Medical Center (4.2 miles)
Pharmacies
- Fry's Pharmacy (0.2 miles)
- CVS Pharmacy (0.3 miles)
- Thumb Butte Pharmacy (0.5 miles)
- Amerita (0.6 miles)
- Ave Maria Pharmacy (1.7 miles)
- Goodwins Compound Pharmacy (3.3 miles)
- Altius Healthcare (3.3 miles)
Cafes
- Starbucks (0.2 miles)
- Starbucks (3.2 miles)
- Starbucks (3.9 miles)
- Raven Cafe (4.2 miles)
- Frannie's (4.2 miles)
- Lone Spur Cafe (4.2 miles)
Physicians
- Arizona Kidney Disease & Hypertension Center (0.5 miles)
- Sedona Foot & Ankle Specialists: Serjik Nazarian, DPM (0.5 miles)
- Advanced Breast Imaging (0.5 miles)
- Underwood, Lee Sequel Care of Arizona (0.6 miles)
- Northern Arizona Pain (0.6 miles)
- Yavapai Regional Medical Center (0.6 miles)
- Triton Eye Care (0.6 miles)
Parks
- Kayla's Hands Park (0.7 miles)
- Pioneer Park (0.8 miles)
Places of Worship
- Temple B'rith Shalom (2 miles)
- Heights Church (3.1 miles)
Transportation
- Mile High Avionics (3.6 miles)
- Prescott Ernest A. Love Field - Terminal (3.7 miles)
- Prescott Municipal Airport (3.7 miles)
- U-Haul Moving & Storage (3.8 miles)
Theaters
Some staff attentive with beneficial rehabilitation.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility