Mountain View Manor

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  • Interior

    A gym room featuring exercise equipment and a poster of human anatomy on the wall.

  • Decor

    A cozy living room features a wooden coffee table adorned with books and greenery, complemented by a comfortable sofa.

  • Building

    A building with a sign and a parked car under a cloudy sky.

  • Bedroom

    A cozy setup with a book and coffee on a bed tray next to a nightstand.

  • Dining

    A variety of colorful cupcakes displayed on a tiered stand at a buffet.

  • Landscaping

    A house with a covered patio and a desert-style landscaped yard.

  • Garden

    A sunny patio with outdoor furniture, including tables, chairs, and umbrellas, surrounded by plants.

  • Outdoor

    A sunny patio with a table set and umbrella, surrounded by a garden.

  • Patio

    A sunny patio with chairs and potted plants.

  • Nature

    A tranquil lake at sunset with mountains in the background.

  • Exercise Equipment

    A rehabilitation room equipped with various physical therapy tools including a stationary bike, walkers, and parallel bars.

  • Dining Table

    A long dining table set with red tablecloths, flowers, and neatly arranged place settings.

  • Umbrellas

    A sunny backyard patio with tables, chairs, and umbrellas.

Mountain View Manor

1045 Sandretto Drive, Prescott, AZ 86305

For more information about senior living options: (844) 490-3973

2.1 from 7 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
1
1 stars
4

Assisted Living Skilled Nursing Facility

Overall Review of Mountain View Manor

Pros

  • pro The director and staff at the facility provided excellent care and support to residents, making them feel accommodated and valued.
  • pro One resident expressed gratitude for the physical rehabilitation received, which helped them regain mobility and confidence.
  • pro Multiple residents formed friendships during their stay, creating a positive social environment.
  • pro The food was described as acceptable, and families were able to enjoy meals with their loved ones.
  • pro Some staff members were noted to be wonderful and attentive to the needs of the residents.

Cons

  • pro The facility has not returned calls regarding refunds and has exhibited poor customer service.
  • pro Residents have been neglected, with instances of being found dirty and unkempt.
  • pro Caregivers do not respond to call lights in a timely manner, leaving patients waiting for extended periods.
  • pro The living conditions are described as unacceptable, with inadequate attention to hygiene and medical needs.
  • pro There are numerous complaints about substandard care and neglect from the staff.
  • pro The facility is in need of a total remodel and improvement in overall quality.

Review

Mountain View Manor nursing home has garnered a mixed bag of reviews that highlight significant discrepancies in the quality of care provided to its residents. While some individuals have had positive experiences, others paint a disheartening picture of neglect and substandard facilities. This contrast raises concerns for families considering this facility for their loved ones.

On one hand, there are glowing testimonials from residents who appreciated the support they received during their stay. One review recalls how accommodating the staff was, emphasizing the effort made by everyone from Grim, the director, down to the caregivers. The reviewer expressed gratitude for the physical rehabilitation services provided and noted that they formed meaningful friendships during their time at Mountain View Manor. Their humor and light-hearted spirit shone through as they reflected on their experience, even playfully mentioning an incident with stolen silverware—an indication of camaraderie among residents. This perspective highlights that there are staff members who prioritize patient care and foster uplifting environments for those seeking recovery or rehabilitation.

Conversely, multiple reviews expose alarming issues regarding cleanliness, responsiveness, and overall patient care within the facility. One particularly distressing account detailed an instance where a family member arrived to find their loved one in deplorable conditions—covered in urine and feces—with no signs of having been helped throughout the day. This negligence raises profound questions about basic hygiene practices within Mountain View Manor and its ability to provide adequate care for vulnerable individuals who depend on staff assistance.

Further compounding these complaints is evidence of poor communication practices within the administration. Several reviewers described difficulties in getting responses from management when addressing issues like overcharges or inadequate care, indicating systemic flaws that leave families feeling unheard and frustrated. One reviewer mentioned waiting over two months for a refund owed to their mother despite making numerous weekly calls—a troubling reflection of customer service standards at MVM.

Reports of inadequate response times to call lights further underline concerns about staff attentiveness; patients reportedly waited excessively long periods—up to thirty minutes—for help when requiring assistance with basic needs such as using the restroom. Such delays can have serious implications not just for comfort but also for health and dignity among individuals receiving skilled nursing care.

Moreover, issues surrounding food service emerged as another point of contention among reviewers. Some accounts described neglectful practices whereby patients were denied access to food and water—a critical element in ensuring health—and indicative of possible administrative failures at various levels within Mountain View Manor. With residents left without necessary nourishment or hydration due to alleged refusal from caregivers or failure to document medical records properly, serious ethical considerations arise regarding how consistently essential needs are being met.

In conclusion, while Mountain View Manor has its supporters who appreciate certain aspects of care and community engagement provided by particular staff members, many other reviews suggest a dire need for improvement across several fronts—including cleanliness standards, communication protocols between administration and families, caregiver responsiveness, and meal service adequacy. Families searching for reliable nursing home options should weigh these contrasting experiences carefully before deciding on this facility; maintaining high standards in elder care is crucial not only for current residents but also for peace of mind among their families.

Features

Housing

  • 116 resident community capacity 116 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountain View Manor in Prescott, AZ is a skilled nursing facility that offers comprehensive care services for seniors in a comfortable and inviting environment. Our community provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions to ensure the health and well-being of our residents.

At Mountain View Manor, we prioritize the comfort and convenience of our residents. Our amenities include a beauty salon, cable or satellite TV, a computer center, and a small library for relaxation and entertainment. Residents can enjoy delicious meals in our dining room with restaurant-style dining or choose from nearby cafes and restaurants.

We understand the importance of staying active and engaged in daily life, which is why we provide various activities for our residents. From fitness programs to planned day trips and resident-run activities, there is always something fun happening at our community. Additionally, we offer concierge services to assist with any personal needs or requests.

Our location is ideal for seniors looking for convenience and accessibility. With several parks, pharmacies, physicians, restaurants, transportation options nearby, as well as places of worship and theaters within close proximity, our residents have easy access to everything they need.

Whether you require short-term rehab or long-term care services, Mountain View Manor is committed to providing exceptional care in a warm and welcoming environment. Join us today to experience a fulfilling lifestyle surrounded by beautiful mountain views in Prescott, AZ.

Nearby Places of Interest

Restaurants

  • Speeds Hangar Deli (0.1 miles)
  • Taco Bell (0.1 miles)
  • McDonald's (0.3 miles)
  • Culver Franchising System (0.6 miles)
  • Lindo Mexico Restaurant (3 miles)
  • Denny's (3.1 miles)
  • Labruzza's Italian Ristorante (3.1 miles)

Hospitals

  • Persyst Development (0.1 miles)
  • Tri City Surgery Center (2.9 miles)
  • Yavapai Regional Medical Center ER (3.2 miles)
  • US Veterans Medical Center (3.4 miles)
  • Leaving Yavapai Regional Medical Center (4.1 miles)

Pharmacies

  • Fry's Pharmacy (0.1 miles)
  • CVS Pharmacy (0.3 miles)
  • Thumb Butte Pharmacy (0.4 miles)
  • Amerita (0.5 miles)
  • Ave Maria Pharmacy (1.7 miles)
  • Goodwins Compound Pharmacy (3.2 miles)
  • Altius Healthcare (3.3 miles)

Cafes

  • Starbucks (0.1 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.9 miles)
  • Raven Cafe (4.1 miles)
  • Frannie's (4.2 miles)
  • Lone Spur Cafe (4.2 miles)

Physicians

  • Arizona Kidney Disease & Hypertension Center (0.4 miles)
  • Sedona Foot & Ankle Specialists: Serjik Nazarian, DPM (0.4 miles)
  • Advanced Breast Imaging (0.4 miles)
  • Underwood, Lee Sequel Care of Arizona (0.5 miles)
  • Northern Arizona Pain (0.5 miles)
  • Yavapai Regional Medical Center (0.5 miles)
  • Triton Eye Care (0.5 miles)

Parks

  • Kayla's Hands Park (0.7 miles)
  • Pioneer Park (0.9 miles)

Places of Worship

  • Temple B'rith Shalom (2 miles)
  • Heights Church (3.2 miles)

Transportation

  • Mile High Avionics (3.6 miles)
  • Prescott Ernest A. Love Field - Terminal (3.8 miles)
  • U-Haul Moving & Storage (3.8 miles)
  • Prescott Municipal Airport (3.8 miles)

Theaters

  • Picture Show (4.1 miles)

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