Mountain View Manor in Prescott, AZ

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  • Interior

    A gym room featuring exercise equipment and a poster of human anatomy on the wall.

  • Decor

    A cozy living room features a wooden coffee table adorned with books and greenery, complemented by a comfortable sofa.

  • Building

    A building with a sign and a parked car under a cloudy sky.

  • Bedroom

    A cozy setup with a book and coffee on a bed tray next to a nightstand.

  • Dining

    A variety of colorful cupcakes displayed on a tiered stand at a buffet.

  • Landscaping

    A house with a covered patio and a desert-style landscaped yard.

  • Garden

    A sunny patio with outdoor furniture, including tables, chairs, and umbrellas, surrounded by plants.

  • Outdoor

    A sunny patio with a table set and umbrella, surrounded by a garden.

  • Patio

    A sunny patio with chairs and potted plants.

  • Nature

    A tranquil lake at sunset with mountains in the background.

  • Exercise Equipment

    A rehabilitation room equipped with various physical therapy tools including a stationary bike, walkers, and parallel bars.

  • Dining Table

    A long dining table set with red tablecloths, flowers, and neatly arranged place settings.

  • Umbrellas

    A sunny backyard patio with tables, chairs, and umbrellas.

Mountain View Manor in Prescott, AZ

1045 Sandretto Drive, Prescott, AZ 86305

For more information about senior living options: (844) 490-3973

3.1 from 63 reviews
5 stars
30
4 stars
4
3 stars
0
2 stars
1
1 stars
28

Assisted Living Skilled Nursing Facility

Overall Review of Mountain View Manor

Pros

  • pro The staff are courteous and considerate.
  • pro The kitchen is amazing.
  • pro The therapists and nurses are outstanding and caring.
  • pro The facility is a place of care and kindness with a great staff.
  • pro Not everyone believed the patient could recover, yet he is walking and talking thanks to the care.
  • pro The administrator is an incredible professional and an even more incredible person.
  • pro The staff are incredibly caring and professional, providing top-notch medical care in a clean and welcoming environment.
  • pro The nurses are wonderful, CNAs attentive, and the support staff caring.
  • pro The staff have life in their eyes and clearly care about their residents.
  • pro This place has really turned around and the staff are working hard.

Cons

  • pro The stay at Mountain View Manor was described as horrible, with some of the worst staff the reviewers have encountered.
  • pro Residents were left soaked in urine for hours, with the call light left on and unaddressed.
  • pro The social services staff were criticized as unprofessional and nasty, with one reviewer saying the worker was horrible to everyone.
  • pro Doctors' orders and prescribed diets were not followed, resulting in substandard care.
  • pro The facility was described as understaffed and looking like a poorhouse for the aged.
  • pro Documentation and medical records were refused, which reviewers called a violation of privacy regulations.
  • pro The rooms and facility smelled deplorable, indicating neglect of basic hygiene.
  • pro Residents were neglected, not bathed, and left in diapers unnecessarily.
  • pro There were reports of injuries not properly treated or reported, including a resident being dropped from a bed.
  • pro Personal belongings were lost or stolen during stays.

Review

Mountain View Manor in Prescott, AZ is best suited for families seeking a recovery-focused environment where skilled rehab staff and an engaged administration can drive meaningful improvement, especially after hospital stays for stroke, brain injury, or other acute events. The strongest case for this community rests on a hands-on therapy program and a leadership team that has been credited with turning the facility around. Residents who respond well to structured daily routines, therapy-driven care, and an active social setting tend to do best here. Those who require rock-solid daily reliability in bathing, toileting assistance, and care coordination may want to consider alternatives.

Proponents point to a cadre of compassionate nurses, CNAs, and therapists who show up, stay engaged, and push for progress. Multiple reviews praise PT/OT teams, wound care specialists, and other aides who help residents regain mobility and independence. Families frequently note improvements in strength, walking, and communication, and they value the social programming, activities, and engaging meals that contribute to a more homelike atmosphere than a sterile clinical setting. When leadership is present and responsive, care coordination improves, medical visits occur with attention, and meals and housekeeping receive steady attention. These positives create a credible foundation for choosing Mountain View Manor when rehab success is the priority.

Yet the darker thread in the feedback is troubling: chronic understaffing, irregular attention to basic needs, and serious lapses in daily care. Instances of patients left soaked in urine or caregivers failing to change essential drips and respond to call lights recur across family accounts. Documentation access and cooperation from social services are described as problematic, with reports of refusals to share records or assist with transitions. There are accounts of neglect, injuries from falls, and delays in pain management, suggesting real risk and inconsistent quality. The volume and intensity of these concerns mean the facility cannot be treated as a low-risk option without clear safeguards and ongoing oversight.

Those who experience steady engagement from leadership and a strong therapy program can see offsetting benefits that make the stay worthwhile, especially when a family member remains closely involved to advocate and monitor care. The administration's reputed turnaround suggests that with stable oversight, lapses can be corrected and culture improved. However, the pattern across many reviews signals systemic issues in staffing and communication. For families with loved ones who require predictable daily routines, timely assistance, and thorough care planning, these gaps translate into tangible risk. In such cases, alternatives with proven staffing reliability deserve serious consideration.

Prospective residents should probe for evidence of daily therapy schedules, nurse-to-patient ratios, and the cadence of care coordination. Look for a clearly written care plan, transparent billing practices, and ready access to discharge documentation, with a direct line to the director of nursing. If Mountain View Manor is under consideration, insist on meeting the DON, observe a shift where front-line staff are actively supervising, and request referrals from several current families about their latest experiences. While the facility offers engaging activities and recognizable warmth from many staff members, real-world performance hinges on consistent staffing, swift response times, and a culture of accountability. When these metrics fall short, even excellent therapists and pleasant meals cannot compensate.

In short, Mountain View Manor is not a one-size-fits-all solution. It can be a strong fit for those prioritizing rehab potential and leadership-driven improvement, provided a dedicated family member is prepared to monitor care closely and push for timely interventions. For others, particularly those needing steady daily reliability, clean and consistent care records, and unwavering dignity in routine tasks, alternatives with steadier staffing and proven track records should be pursued. The prudent path is to interview the DON, verify recent survey findings, and assess whether the care environment aligns with the resident's needs and the family's capacity to advocate. When alignment exists, Mountain View Manor can deliver meaningful recovery and compassionate moments; when misaligned, the risks clearly outweigh the benefits.

Features

Housing

  • 116 resident community capacity 116 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountain View Manor in Prescott, AZ is a skilled nursing facility that offers comprehensive care services for seniors in a comfortable and inviting environment. Our community provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions to ensure the health and well-being of our residents.

At Mountain View Manor, we prioritize the comfort and convenience of our residents. Our amenities include a beauty salon, cable or satellite TV, a computer center, and a small library for relaxation and entertainment. Residents can enjoy delicious meals in our dining room with restaurant-style dining or choose from nearby cafes and restaurants.

We understand the importance of staying active and engaged in daily life, which is why we provide various activities for our residents. From fitness programs to planned day trips and resident-run activities, there is always something fun happening at our community. Additionally, we offer concierge services to assist with any personal needs or requests.

Our location is ideal for seniors looking for convenience and accessibility. With several parks, pharmacies, physicians, restaurants, transportation options nearby, as well as places of worship and theaters within close proximity, our residents have easy access to everything they need.

Whether you require short-term rehab or long-term care services, Mountain View Manor is committed to providing exceptional care in a warm and welcoming environment. Join us today to experience a fulfilling lifestyle surrounded by beautiful mountain views in Prescott, AZ.

Nearby Places of Interest

Restaurants

  • Speeds Hangar Deli (0.1 miles)
  • Taco Bell (0.1 miles)
  • McDonald's (0.3 miles)
  • Culver Franchising System (0.6 miles)
  • Lindo Mexico Restaurant (3 miles)
  • Denny's (3.1 miles)
  • Labruzza's Italian Ristorante (3.1 miles)

Hospitals

  • Persyst Development (0.1 miles)
  • Tri City Surgery Center (2.9 miles)
  • Yavapai Regional Medical Center ER (3.2 miles)
  • US Veterans Medical Center (3.4 miles)
  • Leaving Yavapai Regional Medical Center (4.1 miles)

Pharmacies

  • Fry's Pharmacy (0.1 miles)
  • CVS Pharmacy (0.3 miles)
  • Thumb Butte Pharmacy (0.4 miles)
  • Amerita (0.5 miles)
  • Ave Maria Pharmacy (1.7 miles)
  • Goodwins Compound Pharmacy (3.2 miles)
  • Altius Healthcare (3.3 miles)

Cafes

  • Starbucks (0.1 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.9 miles)
  • Raven Cafe (4.1 miles)
  • Frannie's (4.2 miles)
  • Lone Spur Cafe (4.2 miles)

Physicians

  • Arizona Kidney Disease & Hypertension Center (0.4 miles)
  • Sedona Foot & Ankle Specialists: Serjik Nazarian, DPM (0.4 miles)
  • Advanced Breast Imaging (0.4 miles)
  • Underwood, Lee Sequel Care of Arizona (0.5 miles)
  • Northern Arizona Pain (0.5 miles)
  • Yavapai Regional Medical Center (0.5 miles)
  • Triton Eye Care (0.5 miles)

Parks

  • Kayla's Hands Park (0.7 miles)
  • Pioneer Park (0.9 miles)

Places of Worship

  • Temple B'rith Shalom (2 miles)
  • Heights Church (3.2 miles)

Transportation

  • Mile High Avionics (3.6 miles)
  • Prescott Ernest A. Love Field - Terminal (3.8 miles)
  • U-Haul Moving & Storage (3.8 miles)
  • Prescott Municipal Airport (3.8 miles)

Theaters

  • Picture Show (4.1 miles)

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