The Citadel Senior Living Community in Mesa, AZ
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520 South Higley Road, Mesa, AZ 85206
For more information about senior living options: (844) 490-3973
This place is filled with great, outgoing staff, lovely residents, and many, many smiling faces. Anjeleena treated my family amazing! Leena was very professional and nice to speak with. The CNAs, Nurses, and DON are so kind and handled all my worries with politeness and respect. Citadel Senior Living is an amazing community in Mesa. But the best part of the community is the kind, caring, loving and understanding staff they have hired on. The Wellness Director, Renarda, is an absolute rockstar. Kendra, another member of the team, also plays a pivotal role in ensuring the well-being of the residents. This is a wonderful place, caring and committed staff. This place is like resort living, with all the convenience of friendship living. They have a large assortment of activities and a great cafe. The staff is responsive and do a great job at taking care of the residents.
There is nothing lower than 1 star for this place. The reviewer says the place smells like an outhouse. The reviewer states their mother was neglected during her stay. She waited 7 hours to get something for a headache. The food is disgusting. Bedbugs were found in her room and staff showed no sense of urgency. There is no nursing or medical staff on the property.The Citadel Senior Living Community in Mesa, Arizona is best suited for families seeking a lively, amenity-rich campus that blends independent living, assisted living, and memory care under one roof. This is a community built for residents who want daily activity, social engagement, and a sense of resort-like comfort without sacrificing access to professional care as needs evolve. It works especially well for families who value strong on-site leadership, personable staff who genuinely seem to care, and a setting that feels safe, spacious, and welcoming. Those whose priorities include robust programming, convenient dining options, and dependable transportation will find the Citadel compelling. It is less ideal for families prioritizing an ultra-minimalist environment, a small-town or boutique feel, or a strictly budget-driven option with minimal services.
Alternatives are worth considering for several profiles. Families seeking a quieter, smaller-scale community with a more intimate atmosphere may prefer a smaller operator or a more homelike setting. Those who want a pared-down, truly independent living arrangement with minimal assistance may find the all-inclusive model at Citadel heavier than needed. Others with heightened sensitivity to service reliability or past experiences with care lapses may wish to compare facilities with stronger track records on medication management and responsive communication. Finally, households worried about pest or cleanliness histories, or about significant perceived gaps in nursing presence, should scrutinize current operations and request up-to-date assurances before committing.
On balance, the Citadel's strongest advantages cohere around its people and its place. Leadership under Karina, the Executive Director, and the Wellness Director Renarda, along with the care teams led by the Director of Nursing and resident services, emerge consistently as the most dependable strength. Families repeatedly praise staff who are compassionate, attentive, and willing to go above and beyond to address needs. The campus quality - clean, well-kept grounds, an attractive dining environment, and accessible spaces such as a chapel, spa-like salon, pool, and well-appointed common areas - supports a sense of well-being that many families associate with real peace of mind. The on-site therapies, daily activities, and transportation program further offset the effort required to keep a loved one connected to friends, doctors, and errands, making Citadel feel like a full-service home rather than a mere facility.
Residents and families also highlight the Citadel's strong community vibe. Rooms and common areas are described as comfortable and well maintained, with a layout that supports safety and ease of movement. The dining experience, hospitality, and the variety of activities - from fitness and aquatics to crafts and outings - contribute to ongoing engagement. Testimonials describe responsive CNAs, nurses, and therapy staff, and note that the commitment of executives and managers translates into genuine improvements in daily life, communications, and the overall atmosphere. Even critics concede that the campus offers substantial value, particularly when the goal is a comprehensive living solution that can scale from independent to assisted and memory care.
Still, there are legitimate concerns to weigh against the positives. A small handful of reviews recount serious lapses in care, including medication administration gaps, delays or difficulty in obtaining live responses from staff, and a troubling pest incident that required remediation. Other families have critiqued inconsistent food quality and odors, while one reviewer described a perception of neglect during a critical health episode. These experiences underscore the reality that operations can falter, especially in larger campuses with multiple shifts and departments. Importantly, all such reports should be investigated as isolated incidents rather than a universal indictment, but they warrant careful due diligence when evaluating the Citadel.
The key to leveraging Citadel's strengths while guarding against the weaknesses lies in proactive engagement and clear expectations. The staff's demonstrated dedication and leadership continuity can offset occasional missteps by ensuring rapid escalation, transparent communication, and a current, written care plan that explicitly addresses medication management, service dog policies, and pest control protocols. Families should request a detailed tour that includes a live demonstration of daily routines, meet with the nurse manager and wellness director, and obtain up-to-date references from residents and families. Visiting during mealtimes, activities, and medication rounds provides a realistic sense of whether the operations match the promising feedback that dominates the reviews.
For families ready to embrace a dynamic, community-first living arrangement with extensive amenities and a genuine culture of care, Citadel represents a strong, persuasive option. It suits those who want a seamless continuum of care on a single campus, and who appreciate leadership that actively listens and responds. Before moving in, though, prospective residents should pin down policy specifics - particularly around service animals, medication oversight, emergency responsiveness, and housekeeping - while planning a visit that verifies cleanliness, safety, and the liveliness of daily programs. A tour focused on meeting the leadership team and watching real-time caregiving will confirm whether Citadel will be a dependable long-term home or a community that requires ongoing oversight and proactive management.
150 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence. Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Citadel Senior Living Community in Mesa, AZ is a vibrant and comfortable assisted living community that offers a range of housing options and care services to meet the needs of its residents. The community features spacious 2-bedroom apartments and cozy studio apartments, providing residents with a choice of living spaces. At The Citadel, residents can enjoy the independence they desire while receiving the support they need. The community offers both Independent Living and Respite Care services, ensuring that residents have access to the level of care that suits their individual needs.
The amenities at The Citadel are designed to enhance the lives of residents and promote an active and fulfilling lifestyle. From a beautician on-site to keep residents looking their best, to a fully furnished fitness room for staying active, there is something for everyone. Residents can also relax in the gaming room or spend time outdoors in the garden or by the swimming pool.
For convenience and comfort, The Citadel provides a range of services including housekeeping, laundry, move-in coordination, and transportation arrangements. With community-operated transportation available, residents can easily access nearby amenities such as cafes, parks, restaurants, pharmacies, physicians' offices, places of worship, theaters, and more.
Care services at The Citadel ensure that residents receive the assistance they need while maintaining their independence. A 24-hour call system and supervision provide peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, transfers, and medication management is readily available. Additionally, coordination with health care providers ensures comprehensive care for each resident.
The dining experience at The Citadel is exceptional. Residents can enjoy restaurant-style dining in a spacious dining room or opt for room service if desired. Special dietary restrictions are accommodated to meet individual needs.
Beyond basic care services and amenities, The Citadel offers an array of activities to keep residents engaged and entertained. With community-sponsored activities as well as resident-run activities available on a daily basis – from fitness programs and planned day trips to religious services and concierge services – there is never a dull moment at The Citadel.
Overall, The Citadel Senior Living Community provides a comfortable and fulfilling lifestyle for its residents. With a wide range of housing options, care services, amenities, and activities, it strives to create a supportive environment where residents can thrive both physically and mentally.
The Citadel Senior Living Community offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
The Citadel Senior Living Community is located at 520 South Higley Road, Mesa, AZ 85206 in Maricopa County, Arizona
The Citadel Senior Living Community on seniors.fyi includes 4 photos including images showing outdoor, swimming pool, building, entrance, residential building, landscaping, fountain, parking, and more.
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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