The Citadel

Pros

• The staff is friendly and always greets residents, making it easy to make friends.
• The community has a dog park, emphasizing its pet-friendly environment.
• The staff members are described as friendly and nice, creating a positive atmosphere.
• The community is well-maintained and clean, enhancing the overall experience for residents.
• The reviewer would recommend this community to others, indicating a positive impression of the place.

Cons

• The staff never did what they said they were going to do.
• It felt like the staff was putting on a show.
• They wouldn't allow the daughter of a resident to visit her during a difficult time.
• The Covid restrictions were terrible, with no visitors allowed and too many tests conducted.
• The food at the residence was terrible and some residents couldn't eat it.
• Residents often had to wait at the door for their food deliveries.
• The loved one had to go through numerous Covid tests and frequent quarantines.
• It was hard for the reviewer to cope with all the restrictions and protocols in place.

Review

When it comes to the staff at this particular facility, it seems there were some issues. According to one reviewer, they never followed through on their promises and it felt like they were just putting on a friendly facade. This was particularly difficult for the loved one who had recently lost her husband and had a daughter battling cancer. To make matters worse, the Covid-19 restrictions were incredibly strict, leading to numerous tests and periods of quarantine in her room. It appears that the staff went beyond what was required by the state, which may have been well-intentioned but added an extra layer of hardship for residents.

In addition to these challenges, another concern expressed by a reviewer was the quality of food provided at this residence. The loved one in question claimed that not only did she find the food terrible herself, but she also witnessed other residents waiting by the door for their own meals because they couldn't stomach what was served within. This is certainly disheartening as proper nutrition is essential for overall well-being.

Despite these negatives, there were positive aspects mentioned as well. The residence itself seemed warm and welcoming with a friendly community where it was easy to make friends. They even had a dog park for pet owners to enjoy, reflecting their pet-friendly environment. Furthermore, the staff members were described as very friendly and nice, which could contribute to building relationships and making residents feel comfortable.

In conclusion, while there are undeniable drawbacks at this particular facility – including unfulfilled promises from staff members, strict Covid-19 restrictions causing isolation and numerous tests – there are also positive aspects to consider. The community atmosphere is pleasant and conducive to forming friendships, while the presence of a dog park shows consideration for pet owners. Additionally, despite some complaints about the food quality from one reviewer with anecdotal evidence of other dissatisfied residents awaiting alternative meals, it is important to note that individual tastes can vary greatly.

Overall, potential residents or family members should weigh the pros and cons carefully, considering factors such as the friendliness of staff and community, Covid-19 restrictions, and their own preferences regarding food. It may be helpful to tour the facility, speak with current residents or their family members, and ask questions to gain a more comprehensive understanding of what to expect.

This part of Mesa, Arizona offers a range of healthcare options including family medicine, imaging centers, and endocrine specialists within a short distance. There are multiple pharmacies nearby for convenience in filling prescriptions. The area features several parks for outdoor recreational activities and relaxation. Additionally, there are various dining options including casual restaurants and cafes for socializing and enjoying meals out. For entertainment, there are movie theaters within a few miles. Transportation through Falcon Field Airport is easily accessible for travel needs. Places of worship are also located nearby for spiritual support and community connections. Overall, this part of Mesa provides a convenient and diverse environment that may be suitable for senior living.

Physicians

• Cornerstone Family Medicine (1.2 miles)
• Cvam (1.3 miles)
• Valley Endocrine Associates (1.5 miles)
• Banner Imaging East Mesa (1.5 miles)
• Simonmed Imaging (1.5 miles)
• Parikh, Simul Banner Md Anderson Cancer Center (1.6 miles)
• Glick Ronald M Do (1.9 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Bashas' Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.9 miles)
• Walgreens (3 miles)

Parks

• Greenfield Park (1.2 miles)
• Riparian Preserve at Water Ranch (3.1 miles)
• Finley Farms Park (4.6 miles)
• Ashley Heights Park (6.2 miles)
• Skyline Park (6.2 miles)

Restaurants

• Uncle Bear's Grill & Tap Greenfield (1.3 miles)
• Red Lobster (1.5 miles)
• Olive Garden (1.6 miles)
• Applebee's (1.7 miles)
• Cracker Barrel (1.7 miles)
• Del Taco (1.9 miles)
• MOD Pizza (1.9 miles)

Cafes

• Dutch Bros Coffee (1.3 miles)
• Starbucks (1.8 miles)
• Over Easy (1.8 miles)
• Starbucks (1.9 miles)
• The Human Bean (2.1 miles)
• Panera Bread (2.8 miles)
• Panera Bread (5.2 miles)

Theaters

• Superstition Springs 25 (2.7 miles)
• AMC Mesa Grand 14 (5.2 miles)

Transportation

• Falcon Field Airport (MSC) (3.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.9 miles)
• Mesa Arizona Temple (5.8 miles)
• Church of Jesus Christ of Latter Day Saints (6.1 miles)