St Elizabeth Home

Pros

• The staff were very attentive to her needs.
• The Catholic Sisters were very gracious.
• She had a great experience at St. Elizabeth Home.
• The staff were very kind and helpful to residents.
• The facility feels like home for residents.
• St. Elizabeth offers a peaceful, caring home for rehab or long-term placement.
• The staff are very nice to residents, and the food is good.
• The staff were friendly and provided great care.

Cons

• One reviewer would not recommend the facility for nursing care, citing two-hour delays in answer to call lights and difficulty finding a nurse.
• Another reviewer called the place a joke, saying there was only one staff member, no medical professionals, and apparent neglect.
• An absolutely horrible review described a patient left in feces for two hours, a lost personal sling, supplies used for others, and failures to follow fluid and meal restrictions.
• A reviewer reported theft of a wallet and other personal items (ID, Social Security card, debit card) and a missing phone charger.
• A reviewer said there was no buzzer or way to notify staff to enter, with doors locked preventing visitation.
• A reviewer stated rooms were not clean, with food left under the bed and a strong urine odor.
• A reviewer claimed therapy was billed when the patient was no longer in therapy due to weakness.
• A reviewer exclaimed the situation was sickening, citing short-staffing and neglect.

Review

St. Elizabeth Home in Janesville comes through in these notes as a place that many families remember with warmth and relief, while others describe serious concerns that can overshadow the care their loved ones receive. Across six weeks of rehab and long-term stays, and in some cases even shorter visits, the experience at this facility runs the gamut from homey comfort and compassionate attention to missed calls, logistical lapses, and troubling gaps in care. What stands out most consistently is a sense that, for many residents, the people who work there ? especially the staff and the Catholic Sisters ? make a meaningful, positive difference in daily life.

Many reviewers highlight staff kindness as a core strength. Families repeatedly describe aides, therapists, and nurses as patient, attentive, and willing to go the extra mile. Several accounts spotlight specific staff members by name, such as Blake and Tiffany, whose contributions to a patient's physical rehabilitation were singled out as bright spots in an otherwise challenging day. The presence of the nuns and a broader Catholic ethos also figures prominently for those who feel a sense of home and spiritual comfort during a difficult transition. In a number of entries, the atmosphere is described as peaceful and reassuring, with the facility's location near downtown Janesville and a nearby park adding to a feeling of a stable, genteel surrounding.

The sense of home permeates several reviews, with residents and families noting that, even when the nursing home environment is temporarily necessary, the place can feel like a living room away from home. One reviewer's mother remarked that, although it is a nursing home, it feels like home, thanks to the friendly demeanor of the staff. Others speak to the overall vibe of care as being centered on person-to-person attention, where caregivers are kind and willing to help with daily needs, meals, and mobility. The rehab program itself is appreciated by some, with positive remarks about the physical therapy experience and the care team's dedication to improving mobility and function.

Yet the reviews do not present a uniform picture. A substantial thread of criticism centers on responsiveness and staffing - specifically, slow or difficult access to help and occasional difficulty finding a nurse when needed. Some families report that call lights were answered only after extended delays, and in one case a patient's needs went unheard for hours. There are also pointed critiques about how certain staff interactions felt routine or indifferent, and about the perception that the facility's management or leadership dynamics have shifted, with some mentioning a former director of nursing and questions about whether the original religious governance remains central.

Other troubling notes focus on day-to-day operations and quality gaps. Several accounts describe problematic incidents such as meals and personal supplies not being handled properly, rooms not being cleaned promptly, and hygiene lapses that left families worried about cleanliness and infection risk. In one particularly vivid account, a patient's personal items went missing, valuables were not recovered after theft, and a room's conditions included a strong urine odor. Another review recounts situations where essential conveniences - like timely transportation to medical appointments - were not arranged, causing missed doctor visits or missed opportunities for care, including oncologist appointments for a loved one with cancer. Some reviewers even mention locked doors and a lack of accessible entry points for visitors or family members trying to bring in food or comfort items.

Concerns about resource constraints and facility management appear in several entries as well. There are comments about the care environment being under quarantine during flu season, with insufficient additional help to handle staffing shortages. The sense that the facility has undergone changes in ownership or leadership adds another layer of anxiety for some families, with references to a shift away from the traditional nun-led model and questions about who is truly in charge of day-to-day care. Not all residents experience these tensions the same way, but for those who do, they contribute to a perception that basic expectations - consistent supervision, reliable housekeeping, and timely medical attention - may not always be met.

In some of the more emotional notes, families speak to the humanity of the moment - the gratitude they feel for the care given when it is present, and the heartbreak when it is not. One moving entry reflects gratitude for end-of-life care and the staff's compassion, while another recounts the frustration of seeing a loved one struggle without the necessary supports, sometimes ending in a difficult decision to move the person elsewhere to receive an appropriate level of care. A few entries also reveal that, in different times and for different people, the experience can shift from hopeful to challenging; memories of gentle, friendly staff contrast sharply with vivid descriptions of discomfort or neglect.

Overall, the spectrum at St. Elizabeth Home suggests a facility that can deliver deeply comforting, home-like care in many moments, particularly when attentive staff and supportive caregivers are present. At the same time, these notes remind us that the quality of the experience can hinge on staffing levels, responsiveness, cleanliness, and consistent administration of services. Families who are considering this home for loved ones would do well to visit, speak with current residents and staff, and assess whether the day's staffing levels, transportation arrangements, and care routines align with the specific needs and expectations of their family member. The stories here speak to both the resilience of caregivers and the vulnerabilities that can arise in a setting that blends compassionate hospitality with the hard realities of long-term care.

This particular area of Janesville, Wisconsin offers a convenient and diverse range of amenities for senior living. With several reputable physicians and hospitals nearby, residents can easily access quality healthcare services. The variety of restaurants in close proximity provide ample dining options for seniors looking to socialize or enjoy a meal out. Additionally, the nearby pharmacies ensure easy access to medications and other health-related necessities. For spiritual fulfillment, there are places of worship within a short distance. Parks offer opportunities for outdoor recreation and relaxation, while cafes provide cozy spaces for coffee outings with friends or family. Overall, this area of Janesville has much to offer seniors seeking a well-rounded and vibrant community to call home.

Physicians

• James A Burns PhD (0.3 miles)
• Mercy Hospital (0.3 miles)
• Janesville Psychiatric Clinic (0.4 miles)
• Mercy Regional Cancer Center (0.8 miles)
• Mercy Outpatient Surgery Center (0.8 miles)
• Kevin R. Kozak (0.9 miles)
• Mercy Michael Berry Clinic (0.9 miles)

Restaurants

• Lark - Janesville (0.3 miles)
• Citrus Cafe (0.3 miles)
• Corvina's Bar (0.3 miles)
• Russ's Park Place Bar & Grill (0.9 miles)
• Game Day Sports Bar & Grill (1.1 miles)
• GR's Sandwich Shoppe (1.2 miles)
• Frostie Freeze (1.3 miles)

Pharmacies

• Kealey Pharmacy & Home Care Service (0.5 miles)
• Kealey Pharmacy (0.5 miles)
• Home Town Pharmacy (0.5 miles)
• Mercy West Pharmacy (0.9 miles)
• Dean Pharmacy (1 miles)
• Mercy Mall Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)

Places of Worship

• St John Vianney Catholic Church (0.6 miles)
• St William Parish (1.3 miles)
• Foundation Bible Church (1.6 miles)
• Wels (2.4 miles)

Parks

• Traxler Park (0.7 miles)
• Palmer Park (1.3 miles)
• Rockport Park Playground (1.9 miles)
• Peace Park Playground (2.3 miles)

Hospitals

• Mercy Health System (0.9 miles)
• Mercy Hospital and Trauma Center (0.9 miles)
• Mercy Labor and Delivery Unit (0.9 miles)
• SSM Health St. Mary's Hospital - Janesville (2.2 miles)
• St Marys Janesville Hospital (2.2 miles)
• Mercy Health System Corporation (2.5 miles)
• Fineryou Medical Spa (2.6 miles)

Cafes

• Jeff's Coffee Bar (1.3 miles)
• Mocha Moment (1.5 miles)
• Panera Bread (2.4 miles)