Edgerton Care Center
Save313 Stoughton Road, Edgerton, WI 53534
For more information about senior living options: (844) 490-3973
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Edgerton Care Center features in a mosaic of experiences shared by families and individuals who have spent time there for rehabilitation, long-term care, and end-of-life support. Across the voices, one recurring thread stands out: dedicated staff who often rise to the occasion to provide compassionate, person-centered care. From recovering patients to families observing daily routines, the center is repeatedly described as a place where genuine care and meaningful connection can make a significant difference in recovery and comfort. In several accounts, the staff's responsiveness, warmth, and teamwork are highlighted as the heart of the facility's strengths.
For many reviewers, the care experience is anchored in the people who deliver it. A man recounts his uncle's hip replacement recovery, noting that the food was good and that the care team surrounding him offered great support. Another family member emphasizes the way the Edgerton team managed their mother's needs with sensitivity to her humor and her fondness for peanut butter, describing the staff as outstanding and deeply compassionate. The collaboration with Agrace Hospice during the final phase of life is portrayed as respectful and well-coordinated, contributing to a peaceful passage for their loved one. These stories collectively paint a picture of a facility where personal attention and thoughtful care can provide meaningful moments during difficult times.
The reputation of the staff extends beyond direct medical care to include practical aspects of daily living. Several reviews point to the strength of the therapy teams, nursing staff, and kitchen personnel, with frequent mentions of specific individuals who made a positive impression. The rehabilitation team is praised for helping patients regain independence, and particular therapists are celebrated for their dedication and skill. The remarks about housekeeping and dietary leadership - Kacy, from housekeeping, ensuring cleanliness and laundry, and Mary, the head of the kitchen, contributing to a high standard of meals - underscore the holistic approach that many families appreciate. One reviewer even singles out the therapy team for their camaraderie, encouraging words, and innovative therapy approaches, including a notable nod to "balloon therapy" and the personal progress of an amputee patient.
A longer, multi-year perspective captures both peaks and valleys in the center's trajectory. One family describes strong performance before the COVID-19 pandemic, followed by a decline during the challenging period, and a subsequent revival after Amy took on the administrator role. In their view, leadership changes brought a noticeable shift: the staff's commitment remained evident, and the new administration helped the center rebound, with families visiting daily and praising the care and responsiveness. This sentiment is echoed by others who commend the facility's ongoing improvements, the responsive care teams, and a renewed sense of cleanliness and organization under new management. The stories emphasize that when leadership aligns with the frontline workers, patient experiences tend to improve markedly.
Not all feedback is glowing, and several reviews rightly acknowledge serious concerns. A reviewer recounting their grandmother's stay in rehab raises safety and cleanliness issues, describing a call light that did not reach across the room and a bell system that proved inadequate, alongside rooms that were not well kept. Another reviewer voices frustration with the administration, characterizing it as a problem area with an alleged lack of competent leadership at the DON and ADON levels. Additional remarks describe episodes of staff being perceived as rude or neglectful, with notes about too many falls and residents being spoken about in negative terms. These criticisms are not isolated; together they form a cautionary portrait of a facility grappling with governance and consistency as it strives to meet high standards of care.
Despite the criticisms, there are enduring compliments about the overall atmosphere and the quality of interactions among residents and staff. Some reviewers describe the center as clean and nicely decorated, with a patient and personable approach in the therapy and nursing teams. There are stories about residents forming positive, friendly relationships with staff and other residents, and about families feeling confident in the care their loved ones receive. Yet these positive voices are often tempered by the more critical notes about administrative leadership, staffing challenges, and occasional lapses in safety or facility maintenance, reminding readers that maintaining excellence in long-term care is an ongoing, multifaceted effort.
In summary, the Edgerton Care Center emerges as a place of real care and notable strengths, especially in the hands-on dedication of therapists, nurses, and support staff who strive to meet patients where they are. For many families, the experience is deeply meaningful - marked by compassionate care, effective collaboration with hospice services, and a sense of community that supports healing and dignity. At the same time, the narratives also reveal areas in need of attention, from administrative leadership and continuity to safety and cleanliness in certain rooms. The collective picture is of a facility capable of extraordinary, heart-centered care, while continually confronting challenges that require sustained attention and steady improvements.
The Edgerton Care Center in Edgerton, WI offers a range of amenities and care services for seniors in a comfortable and welcoming environment. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for residents who need to run errands or attend appointments, and there is also a computer center for those who wish to stay connected.
Mealtimes are a highlight at the Edgerton Care Center, with a spacious dining room offering restaurant-style dining and special dietary restrictions catered to. For those who enjoy staying active, there is a fitness room and outdoor space where residents can exercise and enjoy fresh air. Gaming enthusiasts can spend time in the gaming room, while book lovers can relax in the small library.
The care services provided at the Edgerton Care Center ensure that residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in medication management and follows diabetes diets for those with specific dietary needs. Mental wellness programs are also available to support emotional well-being.
Transportation arrangements are made for non-medical purposes as well as doctor's appointments. Move-in coordination is provided to assist new residents in settling comfortably into their new home. Housekeeping services ensure that living spaces are kept clean and tidy.
Residents at the Edgerton Care Center have access to various activities throughout the day, including fitness programs and planned day trips organized by concierge services. Resident-run activities encourage social interaction among peers.
Located conveniently near pharmacies, physicians' offices, and restaurants, the Edgerton Care Center provides easy access to essential services and dining options in the surrounding area.
Overall, the Edgerton Care Center offers a vibrant assisted living community where seniors can enjoy various amenities, personalized care services, engaging activities, and convenient access to nearby facilities for their overall comfort and well-being.
Edgerton Care Center is located at 313 Stoughton Road, Edgerton, WI 53534 in Rock County, Wisconsin
Edgerton Care Center on seniors.fyi includes 15 photos including images showing interior, salon, physical therapy, wheelchair, rehabilitation, office, healthcare, assistance, and more.
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