The Heartwarming House in Milton, WI

Information last verified:

238 East Madison Avenue, Milton, WI 53563

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Overall Review of The Heartwarming House

Pros

  • pro The coffee shop is described as the absolute favorite.
  • pro The daily soup is a must.
  • pro The frappes are sugary and delicious.

Cons

  • pro The owner is a very sick person.
  • pro One wouldn't want any loved ones in this place.
  • pro It’s terrible, and people should stay away.
  • pro This facility has bed bugs.
  • pro They definitely wouldn't recommend it to families.

Review

The Heartwarming House in Milton, WI is best suited for families that place cost and proximity above all else and can tolerate a volatile leadership environment and significant safety concerns. This is not a turn-key option for residents who require steady oversight, predictable routines, or reliable cleanliness. The decision to consider this community should come with the caveat that deeply troubling signals, ranging from concerns about owner health to serious pest issues, cast a long shadow over everyday care expectations. Families evaluating options should be prepared to supervise closely and to accept the possibility that price savings come at the expense of consistent, quality care.

Those who should consider alternatives are families prioritizing safety, transparency, and professional management. Any resident with complex medical needs, mobility limitations, or cognitive issues that demand reliable medication management and vigilant monitoring should seek a community with established leadership, stable staffing, and a clean track record. Prospective residents should demand up-to-date inspection histories, pest-control records, and clear lines of accountability. If a move is contemplated, engaging with a few other facilities that can demonstrate consistent operations will prevent compromising both safety and peace of mind.

The main drawbacks here are consequential and balanced by few compensating factors. The most critical concern is governance tied to the owner’s health, which can translate into inconsistent decision-making and care planning. That instability tends to ripple into daily operations, staffing reliability, and the ability to execute individualized care plans. A second, nontrivial red flag is a pest-control issue described as bed bugs, which directly undermines comfort, sleep quality, and infection-control standards. When leadership and cleanliness are both unsettled, the overall risk to residents’ well-being increases, especially for those with higher care needs or sensitivity to environmental conditions.

There are mentions of positive experiences in the form of high ratings from a minority of reviewers, suggesting that certain aspects might work well for some individuals, potentially related to affordability, location, or a perceived homelike setting. However, these favorable impressions do not negate the central reliability gaps. In practice, a couple of glowing reviews cannot offset persistent concerns about governance, housekeeping, and pest management. The takeaway is clear: the favorable voices indicate isolated satisfaction rather than a dependable pattern of quality and safety.

Families evaluating seriously should pursue a rigorous on-site assessment. Concrete steps include inspecting living spaces for cleanliness, asking for pest-control logs and the latest deficiency reports, and observing staff responsiveness during a timed interaction. Meeting the administrator and any available director of nursing is essential to gauge communication style, responsiveness, and accountability. Request current inspection outcomes, staffing levels, turnover rates, and references from current residents and families. If a decision leans toward trial, consider a short-term arrangement to test responsiveness, cleanliness, and overall safety before committing to a longer stay.

The bottom line is pragmatic and uncompromising. The Heartwarming House presents a combination of affordability potential and warning-sign indicators that should alert families to proceed with extreme caution. For those with even modest tolerance for risk, it could serve as a temporary, highly supervised stopgap; for most seniors and their loved ones, this option is not the default recommendation. Strong emphasis should be placed on exploring better-run communities with transparent ownership, consistent staffing, and proven pest-control practices. In the end, the prudent course is to prioritize environments where governance is stable, cleanliness is verifiable, and safety is consistently demonstrable, rather than hoping for improvement from a setup shaped by health and management uncertainties.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Heartwarming House in Milton, WI is an assisted living community that offers board and care home services as well as specialized memory care. Our goal is to provide a comfortable and nurturing environment for our residents while meeting their individual needs.

Our fully furnished facility features a dining room where nutritious meals are prepared and served according to special dietary restrictions. We also offer housekeeping services to ensure a clean and organized living space for our residents. Additionally, our outdoor space provides a beautiful garden for relaxation and enjoying nature.

At The Heartwarming House, we understand the importance of maintaining social connections and staying active. That's why we offer scheduled daily activities to keep our residents engaged and entertained. Our mental wellness program focuses on promoting cognitive health and emotional well-being.

Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also work closely with health care providers to ensure coordinated care for our residents. Transportation arrangements for medical purposes, including doctors' appointments, are available.

For those requiring memory care, we offer specialized programming tailored to meet their unique needs. Our trained staff understands the challenges faced by individuals with dementia or mild cognitive impairment and provides the necessary support.

Conveniently located in Milton, WI, The Heartwarming House is surrounded by various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to essential services for our residents.

Overall, The Heartwarming House strives to create a warm and compassionate environment where residents can feel at home while receiving the care they need.

Nearby Places of Interest

Places of Worship

  • Milton Preschool Learning Center (0.3 miles)
  • Foundation Bible Church (6 miles)
  • St John Vianney Catholic Church (7.7 miles)

Restaurants

  • Parkview Cafe (0.5 miles)
  • Red Zone Pub & Grill (0.8 miles)
  • Cracker Barrel (4.2 miles)
  • Cozumel Mexican Restaurant (4.4 miles)
  • Milwaukee Grill (4.5 miles)
  • Buckhorn Supper Club (4.5 miles)
  • Chipotle Mexican Grill (4.6 miles)

Pharmacies

  • Mercy Milton Pharmacy (0.8 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.7 miles)
  • Rockmed Ltc Pharmacy (5.3 miles)
  • Mercy Clinic East (5.8 miles)
  • CVS Pharmacy (6 miles)
  • Walgreens (6 miles)

Physicians

  • VanBeek Rod, MD-Mercy Health System (0.8 miles)
  • generationMe (4.1 miles)
  • Mercyhealth North (4.4 miles)
  • Center for Oral, Facial and Implant Surgery (5 miles)
  • Dr. Chad Parks (5.3 miles)
  • Miracle-Ear Hearing Aid Center (5.4 miles)
  • Family Eyecare & Optical (5.8 miles)

Hospitals

  • PokéCenter (4.1 miles)
  • Mercy Hospital and Trauma Center Emergency North (4.4 miles)
  • Mercy Clinic North (4.4 miles)
  • Fineryou Medical Spa (5 miles)
  • Mercy Health System (7.7 miles)
  • Mercy Hospital and Trauma Center (7.7 miles)
  • Mercy Labor and Delivery Unit (7.7 miles)

Cafes

  • Starbucks (4.6 miles)
  • Panera Bread (5.1 miles)
  • Jeff's Coffee Bar (7.5 miles)

Parks

  • Palmer Park (7.4 miles)
  • Traxler Park (7.5 miles)

Frequently Asked Questions

Where is The Heartwarming House?
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