238 E Madison Ave, Milton, WI 53563
To contact a resident: (608) 868-3040
For more information about senior living options: (866) 208-4318
The Heartwarming House, LLC Costs & Pricing
At The Heartwarming House, LLC, we offer competitive pricing for our studio accommodations, currently set at $2,900 per month. This rate stands in contrast to the average costs within Rock County and the broader state of Wisconsin, where similar studio options typically range from $3,525 to $3,999 per month. Our pricing reflects our commitment to providing quality care and a welcoming environment while remaining accessible to those we serve. By choosing The Heartwarming House, residents can enjoy the comforts of home at a significantly lower cost compared to other local and state offerings.
| Floor plans | The Heartwarming House, LLC | Rock County | Wisconsin |
|---|---|---|---|
| Studio | $2,900 | $3,525 | $3,999 |
Overall Review of The Heartwarming House, LLC
Pros
The staff at Heartwarming House are friendly, helpful, and compassionate.- The facility is neat and clean, and residents are treated with dignity and respect.
- They pay close attention to individual needs and interests, making all residents comfortable and happy.
- The staff and management are very attentive to residents’ emotional and physical needs, with families involved, which provides peace of mind.
- The director noted that residents fit in nicely with others and enjoyed helping out.
- Activities are well organized, with residents knowing what’s going on and enjoying options like bingo.
- The environment offers comfortable surroundings, including features such as a sunroom and deck.
Cons
The owner is described as a very sick person, and the reviewer wouldn’t recommend placing loved ones there.- The facility has bed bugs.
- The place is infested with bed bugs, and the owners have done little to rectify the issue.
- The community feels dark and lacks a warm family atmosphere.
- The community is not very clean.
- There are no handrails in the halls, and residents share bathrooms.
- The furnishings are old, though updates are in progress.
- The food is packaged and high in salt and starch.
- The environment is dated.
- Some employees are questionable.
Review
The Heartwarming House in Milton, WI is best suited for families seeking a small, home‑like assisted living environment where staff develop real familiarity with residents, and where family involvement is welcomed and encouraged. This community tends to fit seniors who value personal attention, a tightly knit routine, and a sense of belonging over a clinical, impersonal setting. It can be an especially solid choice for respite stays to test long‑term fit, or for residents who thrive on daily social activities, a modest footprint, and ongoing access to hands‑on support in a compact facility.
The obvious caveat is that this is not the place for families prioritizing pristine, modern fixtures, private rooms, or top‑tier infection control. Several reviews raise red flags about cleanliness and pest control, including bed bug concerns, and there are comments about shared bathrooms and dated furnishings. For residents who require private accommodations, highly controlled environments, or a facility with heavy emphasis on clinical or medical acuity, alternatives with larger staff capacities and more contemporary infrastructure should be explored. The decision hinges on tolerance for older aesthetics and shared spaces in exchange for a highly personal, engaged care team.
On the upside, the core strengths of Heartwarming House lie in its small size, its engaged management, and the palpable willingness of staff to accommodate individual needs. Residents are described as treated with dignity and respect, while families report peace of mind from consistent on‑site attention and open channels for involvement. The atmosphere can feel warm precisely because staff are approachable and residents are not lost in a mechanized routine. Activities are laid out clearly, and even when the physical plant shows its age, the daily human connection remains the defining asset, offsetting some of the limitations with genuine, dependable care.
Yet the main drawbacks must be weighed carefully. The recurring concerns about pests, cleanliness, and some questionable staffing decisions cannot be dismissed, as they directly impact safety and quality of life. Shared living arrangements and the absence of private bathrooms at times create friction, particularly for residents with mobility or cognitive challenges. The physical environment is dated, and while improvements are underway, the visual and functional gaps, such as lack of handrails in hallways noted in some reviews, pose real safety considerations. In short, the strong, personal care can be compromised if upkeep and pest control aren’t reliably managed.
Environment and governance present a mixed but instructive picture. Several reviewers describe the facility as neat, with a clean overall feel and a sunroom or deck that enhances livability. Others note a darker, less inviting atmosphere that can dampen the sense of "home." The presence of on‑site leadership and ongoing efforts to update spaces signals a community actively trying to improve, even if work remains to be done. Prospective families should visit at different times, observe maintenance standards, and ask direct questions about pest control history, preventive treatments, and the concrete steps taken to address any past issues.
The practical takeaway is straightforward. Heartwarming House is a credible option for families prioritizing warmth, personal attention, and ongoing family involvement, and for residents who can tolerate some compromises in private space and modern finishes. It works best when a resident’s needs align with a small, neighborly community where staff know the residents well and are responsive to emotional and physical care. For families where pest control, cleanliness, or private accommodations are non‑negotiable, or where higher medical acuity and more polished facilities are required, it makes sense to evaluate alternatives with a clearer track record on those dimensions. The decision should rest on a careful, in‑person assessment, focusing on safety, cleanliness, resident mood, and the histories behind the commendations and the complaints.
Studio apartments
Assisted Living
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Garden
Guest parking
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Outdoor common areas
Party space
Respite or short term stays offered
VA Benefits Consultation
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation & parking
Diabetic care
Hospice care
Incontinence care
Medication management
Physical therapy
Gluten-free
Catholic services
Educational speakers / life long learning
Fitness programs
Games
Live dance or theater performances
Live musical performances
Live well programs
Stories
English
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