The Heartwarming House, LLC

Pros

• The staff at Heartwarming House is consistently described as friendly, helpful, and attentive to residents' needs.
• Many reviewers noted that the community provides a warm and welcoming atmosphere for residents.
• The facility offers a variety of activities to keep residents engaged and involved, which many appreciated.
• Residents are treated with dignity and respect, contributing to a positive living environment.
• Families expressed peace of mind knowing their loved ones received quality care in terms of medical needs, nutrition, and personal hygiene.
• The facility's ongoing efforts to improve its physical environment show commitment from management and staff.
• Residents feel comfortable and happy due to the individualized attention given by the staff.

Cons

• The facility is infested with bed bugs, and the owners have done little to rectify the issue.
• The community is very dark and lacks a warm family feeling.
• The cleanliness of the community is inadequate, and some questionable employees are present.
• Residents have to share rooms and bathrooms, which is not ideal for comfort.
• The food served is packaged, high in salt and starch, and generally undesirable.
• The furnishings are old and the physical environment is dated despite ongoing improvements.
• There are no handrails in the hallways, posing potential safety concerns for unstable residents.
• Some residents reported that personal space was lacking in their living arrangements.

Review

Heartwarming House has garnered a variety of feedback from families regarding their experiences with the assisted living facility. While some reviews highlight commendable aspects such as friendly staff and involvement in resident care, others raise significant concerns about cleanliness, communal living standards, and the overall atmosphere within the facility.

Several reviewers praised Heartwarming House for its attentive and compassionate staff. Many noted that employees went above and beyond to address residents' needs, creating an environment where seniors felt cared for and appreciated. One family remarked on the excellent care provided to their mother, attributing her longevity partially to the quality of support she received at Heartwarming House. The management's commitment to keeping family members involved in their loved one's care was also positively acknowledged; families felt reassured knowing that their parents were receiving emotional and physical attention tailored to individual needs.

Despite these positive attributes, there were troubling reports regarding hygiene and maintenance issues within the community. Multiple reviewers pointed out problems relating to cleanliness across different areas of the facility. A particularly alarming mention was made about a bed bug infestation that had reportedly not been adequately addressed by the owners. Additionally, concerns were raised about shared rooms and bathrooms among residents, which can lead to discomfort or privacy issues for both seniors and their family members visiting or considering residency.

The atmosphere at Heartwarming House seemed to evoke mixed feelings among visitors. Some described it as dark and lacking a warm familial ambiance that many would desire in an assisted living setting. Conversely, others found elements of comfort in the community's size, noting it fostered personal attention from staff compared to larger facilities. Some reviews reflected positively on social activities like bingo games led by residents themselves, which contributed to a sense of belonging among them.

Some reviewers mentioned outdated furnishings within common areas while acknowledging ongoing improvements being made by the management team. They appreciated having handrails installed in hallways for added safety, particularly for residents who needed assistance getting around due to instability or health issues. While some found the facilities dated but still homey—citing pleasant sunrooms and decks—the concern remained over how quickly updates could be completed without disrupting resident care.

Dining experiences were another area where several reviewers expressed disappointment. The food was often described as consisting of packaged items that lacked nutritional value; complaints included meals high in salt content that did not cater well to the specific dietary needs of elderly residents—many of whom suffered from conditions like dementia requiring specialized nutrition plans.

In summary, Heartwarming House presents a complex picture through various resident reviews. On one side is a facility characterized by devoted staff members providing sincere care and fostering community connections among seniors; on another are serious considerations regarding cleanliness standards, communal accommodations that may not suit everyone's preferences, as well as subpar dining options that leave some families questioning whether this is truly a safe and comfortable home for their loved ones. For those looking for assisted living solutions with adequate personal space alongside attentiveness from trained personnel, exploring other options could prove beneficial despite any warmth recognized within Heartwarming House’s walls.

The Milton area offers a variety of amenities and services that cater to the needs of seniors. With several places of worship nearby, individuals can continue to practice their faith within close proximity to their homes. Additionally, there are a number of restaurants offering a range of dining options for seniors who may prefer not to cook at home. Pharmacies and medical facilities are also conveniently located, ensuring easy access to healthcare services when needed. The presence of physicians and hospitals in the area provides peace of mind for seniors knowing that medical assistance is readily available. For leisure activities, there are cafes and parks within reasonable driving distance where seniors can socialize and enjoy outdoor activities. Overall, Milton presents a well-rounded community with essential resources for senior living.

Places of Worship

• Milton Preschool Learning Center (0.3 miles)
• Foundation Bible Church (6 miles)
• St John Vianney Catholic Church (7.7 miles)

Restaurants

• Parkview Cafe (0.5 miles)
• Red Zone Pub & Grill (0.8 miles)
• Cracker Barrel (4.2 miles)
• Cozumel Mexican Restaurant (4.4 miles)
• Milwaukee Grill (4.5 miles)
• Buckhorn Supper Club (4.5 miles)
• Chipotle Mexican Grill (4.6 miles)

Pharmacies

• Mercy Milton Pharmacy (0.8 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.7 miles)
• Rockmed Ltc Pharmacy (5.3 miles)
• Mercy Clinic East (5.8 miles)
• CVS Pharmacy (6 miles)
• Walgreens (6 miles)

Physicians

• VanBeek Rod, MD-Mercy Health System (0.8 miles)
• generationMe (4.1 miles)
• Mercyhealth North (4.4 miles)
• Center for Oral, Facial and Implant Surgery (5 miles)
• Dr. Chad Parks (5.3 miles)
• Miracle-Ear Hearing Aid Center (5.4 miles)
• Family Eyecare & Optical (5.8 miles)

Hospitals

• PokéCenter (4.1 miles)
• Mercy Hospital and Trauma Center Emergency North (4.4 miles)
• Mercy Clinic North (4.4 miles)
• Fineryou Medical Spa (5 miles)
• Mercy Health System (7.7 miles)
• Mercy Hospital and Trauma Center (7.7 miles)
• Mercy Labor and Delivery Unit (7.7 miles)

Cafes

• Starbucks (4.6 miles)
• Panera Bread (5.1 miles)
• Jeff's Coffee Bar (7.5 miles)

Parks

• Palmer Park (7.4 miles)
• Traxler Park (7.5 miles)