702 West Dolf Street, Colby, WI 54421
For more information about senior living options: (844) 490-3973
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The staff is described as very attentive and easy to talk to. The facility provides personal care, spacious rooms, good food, and very kind care. The reviewers would recommend this facility to others who need higher care. The experience has been described as nothing less than great. The rooms are large and the meals are good.
The staff are lazy and do not encourage residents to get up, leaving them in bed most of the day. The facility is driven by money, allegedly acting to make conditions look worse to obtain payment. Residents reportedly lose weight due to lack of proper nutritional encouragement and eat alone in their rooms. Families describe unkind, unhelpful staff who restrict communication with residents, even taking the phone away. The staff are accused of dishonesty about the facility's status as a nursing home and of misrepresenting it to residents. The facility is said to be dirty and poorly managed, with unclean rooms, unchanged linens, and safety concerns for fall risks. Concerns are raised about incompetent care leading to harm or readmission, prompting suggestions to seek home care or other facilities. Several reviewers explicitly would not recommend the facility, citing a negative overall experience.The collection of remarks about this care facility reveals a strikingly divided set of experiences that span the entire spectrum of what families encounter when loved ones enter long-term care. On one hand, there are stories that speak to care that is attentive, compassionate, and well-organized, with residents receiving personal attention, good meals, and clear lines of communication with staff. On the other hand, a substantial portion of the feedback reads as urgent warnings about neglect, miscommunication, and money-driven motives that seem to overshadow the welfare of residents. Taken together, the reviews paint a picture of a place where the quality of care can vary dramatically from one moment to the next and from one staff member to another.
Several reviewers describe a sense that the staff are not prioritizing day-to-day activity and engagement. They claim residents sit in bed for long stretches, with little encouragement to get up or participate in meaningful routines. Weight loss is highlighted as a consequence of what some families perceive as a lack of proper meals or insufficient encouragement to eat. The concern isn't just about meals but about a broader impression that staff would rather keep costs down or avoid the extra effort of involving residents in activities with real-world relevance. There is a recurring theme of residents eating alone in their rooms and feeling isolated, which compounds worries about mental health and overall well-being.
The most emotionally charged accounts center around misrepresentation and poor communication, especially in cases involving residents with cognitive impairment. One sister describing a loved one with Alzheimer's recounted a jarring turn of events where staff denied, then admitted, that the facility was not a nursing home. The resident herself was unsettled by the ambiguity and asked staff directly whether she was in a nursing home; the staff's mixed answers and their decision to cut the call short when she became distressed left a family member furious and feeling misled. The sense of betrayal is amplified by reports that family members were told they were not allowed to speak with their relative or were not recognized as family, underscoring a troubling breakdown in basic respect and communication during a vulnerable time.
Yet not all personal experiences are bleak. There are clear counterpoints from families who found value in their loved ones' care. One mother notes that after two weeks, her experience with the facility was "Great!" - praising the level of personal care, room size, good food, and a staff that was attentive and easy to speak with. This account also emphasizes that the facility could be the right fit for some families in need of higher care, suggesting that the environment can meet expectations, especially around day-to-day support and access to staff.
Similarly, another reviewer - whose father was in rehab there - expresses a strong endorsement, highlighting the personal care and the overall atmosphere of the place. They commend the size of the rooms, the quality of food, and most importantly, the accessibility and kindness of the caregivers. The sentiment here is that the facility can deliver meaningful, compassionate care and maintain open lines of communication, leading to a recommendation to others considering similar options.
However, the strongest warnings come from accounts detailing severe lapses in safety and competency. One family describes a scenario in which their father was admitted after an injury, and in a matter of days his condition deteriorated to the point where his family believes he could have lost his foot or leg due to what they view as incompetent care. The accusation is blunt and dramatic: "MY FATHER COULD LOSE HIS FOOT AND LEG BECAUSE OF THESE INCOMPETANT PEOPLE!" This remark is part of a broader narrative of preventable harm and calls for legal consideration, underscoring how quickly trust can erode when miscues and negligence intersect with vulnerable patients.
Another critical perspective focuses on a different nursing experience within the same setting - this time a reviewer who specifically critiques the care after surgery and the cleanliness and organization of the facility. They describe a room that was not adequately maintained, a fall risk that was not properly managed, and a persistent clash with the medical director over the extent of collaborative care. The reviewer recounts a "classic case of the 'left hand not knowing what the right hand was doing'" and highlights difficulties in locating a resident's belongings after discharge. The overarching message is a warning against a system where communication failures and internal mismanagement compromise patient safety and dignity, leading to a firm recommendation not to choose this facility.
Taken together, the narratives suggest a facility capable of delivering excellent, patient-centered experiences in some cases, while presenting serious risks in others. Positive testimonials emphasize personal attention, responsive staff, comfortable rooms, and satisfying meals. Negative testimonials warn of neglect, deception, safety risks, and systemic communication breakdowns that can have real and potentially devastating consequences for residents and their families. The tension between these two realities points to a broader conclusion: the quality of care in this setting appears highly variable, influenced by staff, specific departments, and possibly the level of oversight or accountability in place at any given time.
For families navigating such choices, the thread that emerges most clearly is the critical importance of direct, ongoing communication with staff, close monitoring of a loved one's physical and emotional state, and a careful assessment of whether the facility's approach aligns with the patient's needs and the family's expectations. While some families report warmth, attentiveness, and tangible improvements in well-being, others raise urgent red flags that demand attention, action, and, in some cases, decisive reconsideration of whether this particular facility matches their loved one's requirements.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Colonial Center in Colby, WI is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
For those who value their appearance and want to look their best, there is a beauty salon available on-site. Each resident can enjoy their favorite TV shows or movies with cable or satellite TV provided in every apartment. Community operated transportation ensures that residents can easily access all the amenities and services outside the facility.
The computer center allows residents to stay connected with loved ones or explore their interests online. A spacious dining room provides a restaurant-style dining experience where residents can enjoy delicious meals prepared by professional chefs. For fitness enthusiasts, there is a fully equipped fitness room to help residents stay active and healthy.
Residents have access to various recreational activities such as gaming rooms, gardens, small libraries, and wellness centers where they can engage in socialization and personal growth. Private bathrooms ensure privacy and convenience for each resident.
In terms of care services, the Colonial Center offers 24-hour call systems and supervision to ensure the safety of each resident. Trained staff are available to provide assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also taken care of by the dedicated staff members.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments to ensure that residents have easy access to essential services outside the facility.
Concierge services are available for any additional needs or requests that residents may have. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities provide ample opportunities for social engagement and entertainment.
Furthermore, The Colonial Center is conveniently located near cafes, parks, pharmacies, restaurants, and places of worship which allow residents easy access to various local amenities.
With its comprehensive range of amenities and care services in a warm and friendly environment, The Colonial Center in Colby, WI is a wonderful assisted living community for seniors seeking comfort, convenience, and companionship.
Colonial Center is located at 702 West Dolf Street, Colby, WI 54421 in Marathon County, Wisconsin
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