Aster Retirement Community of Marshfield

Pros

• The facility is very clean, warm, and homey, beautifully decorated for the holidays.
• Some staff members are friendly and outgoing, ensuring both residents and visitors feel comfortable.
• The meals provided for residents with dietary restrictions are highly praised.
• Residents have settled into their apartments, which are kept immaculate and resemble their previous homes.
• A calendar of activities offers various social opportunities and exercise classes, enhancing resident engagement and well-being.
• Transportation is available for community access, providing peace of mind for families.
• A staff member checks on residents each evening, offering a sense of security and peace of mind.

Cons

• The building has a persistent unpleasant smell in the hallways, making visits uncomfortable.
• Management shows a lack of compassion and prioritizes profit over resident care.
• Employees frequently leave due to poor management and a negative work environment.
• The head executive is reported to verbally abuse both residents and staff.
• There are serious concerns regarding medication management, with residents missing doses or not receiving their prescriptions on time.
• The quality of food is inconsistent, depending on whether there is a cook on staff.
• Residents feel intimidated and bullied when voicing concerns to management.
• Upper management does not seem interested in listening to resident feedback or complaints.
• Staff turnover has increased significantly since the new Executive Director took over, indicating instability in the facility's operations.
• The facility lacks adequate measures for maintaining cleanliness and hygiene, contributing to unpleasant odors.

Review

The Aster Assisted Living facility in Marshfield presents a mixed bag of experiences, with reviews ranging from commendations to serious concerns. The physical environment and amenities are frequently described as nice, spacious, and homelike. Many residents enjoy well-decorated rooms that reflect comfort and warmth, significantly contributing to the quality of life for those living there. However, despite these positives, several reviewers raise troubling issues regarding hygiene, management practices, staff turnover, and resident satisfaction.

A frequent point of criticism across multiple reviews centers on the unpleasant odors permeating the hallways of the facility. One reviewer noted that upon entering the building, visitors are often greeted by an overpowering smell reminiscent of dinner being prepared; however, this is quickly overshadowed by a more unpleasant combination of air fresheners attempting to mask odors of urine and soiled diapers. This pervasive aroma makes visits challenging for family members who feel obliged to hold their breath while navigating through common areas. While some residents' individual rooms may not have this issue when doors remain closed, it raises significant questions about the cleanliness standards maintained throughout the facility. Reviewers suggest that regular removal of garbage could significantly improve overall odor conditions.

Concerns regarding food quality vary among reviewers; while some express dissatisfaction with meal options at Aster Assisted Living—labeling them as “adequate”—others note that family members with dietary restrictions rave about meals that alleviate previous burdens related to shopping and cooking. The dining area is described as pleasant and inviting; yet there appears to be inconsistency in meal preparation depending on staffing levels. Some individuals have pointed out that when a competent cook is present, meals can be enjoyable; but ongoing staff shortages have led to periods where the culinary experience falters.

Management issues loom large in many critiques of Aster Assisted Living. Numerous reviewers expressed disappointment in how upper management handles both staff and resident interactions. There’s a palpable sense that management prioritizes financial gain over genuine concern for residents’ well-being. Overheard conversations during tours hinted at a dismissive attitude toward seniors and their needs—something which becomes increasingly evident once loved ones become actual residents in need of care. This has reportedly contributed to high staff turnover—a troubling factor for families considering placement for their relatives—and left many former employees feeling compelled to leave due to dissatisfaction with leadership styles within the community.

Several accounts also describe what seems like neglect or mistreatment towards residents under current management’s watchful eye. Allegations include missing medications or delayed responses from caregivers when assistance is requested via call buttons—issues highlighted as particularly concerning given both safety and health implications inherent in such lapses. Additionally, instances of verbal abuse directed towards both residents and employees by executive leadership paint a disturbing picture of the environment within Aster Assisted Living.

Despite these myriad complaints surrounding leadership deficiencies, there are positive testimonials highlighting how some residents thrive within this supposed warm community atmosphere created by friendly staff members dedicated to ensuring comfort and security for those they care for daily. Activities catering to various interests serve social purposes within an otherwise isolated demographic cohort; many appreciate having access to programs tailored toward maintaining cognitive health alongside opportunities for physical engagement.

In light of these mixed experiences, prospective families seeking residential placements should approach Aster Assisted Living with caution—taking time for thorough research before making decisions affecting their loved ones’ futures. It remains crucial for individuals seeking long-term accommodations or transitional support services within senior living environments like Aster not only engage openly during initial tours but also reach out discreetly following up with current (and former) residents away from managerial presence—to glean genuine insights into life inside this particular assisted living community.

This part of Marshfield, Wisconsin offers a convenient and diverse array of amenities for seniors looking to settle in the area. With easy access to transportation options such as Radio Cab and Marshfield Public Transit, getting around town is hassle-free. Close proximity to healthcare providers like St. Joseph's Hospital and Marshfield Medical Center ensures quality medical care is readily available. The presence of churches like Faith Lutheran Church and St. John the Baptist Catholic Church provides spiritual support for those seeking a place of worship. Additionally, the variety of cafes, restaurants, parks, and entertainment options like Rogers Cinema 7 offer opportunities for socializing and recreation. Overall, this vibrant neighborhood offers a comfortable and welcoming environment for seniors looking to make Marshfield their home.

Transportation

• Radio Cab of Marshfield (0.1 miles)
• Marshfield Public Transit (0.2 miles)
• Marshfield Municipal Airport (MFI) (1.8 miles)
• Northern Lights Taxidermy (3.1 miles)
• U-Haul (9.7 miles)

Cafes

• Daily Grind (0.1 miles)
• Java Junction (0.8 miles)
• Biggby Coffee (1.6 miles)

Theaters

• Rogers Cinema 7 (0.1 miles)

Restaurants

• MoJo's Pasta House and Cajun Cook Shack (0.1 miles)
• 2 1/2 Cups Cupcakery and Bake Shop (0.2 miles)
• Royal Tokyo Teppanyaki & Steak House (0.2 miles)
• Casa Amigos Mexican Restaurant 2 Marshfield (0.2 miles)
• Nutz Deep (0.3 miles)
• Beys Bar (0.4 miles)
• Jack's (0.5 miles)

Places of Worship

• Riverside Apostolic Upci (0.2 miles)
• Faith Lutheran Church (0.3 miles)
• St John the Baptist Catholic Church (0.4 miles)
• Sacred Heart Catholic Church (0.5 miles)
• Our Lady of Peace (0.9 miles)
• General Conference Of Seventh-Day Adventists (1 miles)
• Rural Bible Crusade (1 miles)

Physicians

• Cd Dpc (0.2 miles)
• Medwest (0.5 miles)
• Marshfield Eye Center (0.5 miles)
• Miracle-Ear Hearing Aid Center (0.6 miles)
• Marshfield Medical Center (0.9 miles)
• Marshfield Clinic Optical (0.9 miles)
• Robert A Carlson MD (0.9 miles)

Pharmacies

• Marshfield Clinic (0.2 miles)
• Urgent Care Clinic Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Walmart Pharmacy (1.8 miles)

Parks

• Marshfield Parks & Recreation (0.2 miles)
• Grant Mini-Park (0.6 miles)
• Marshfield Parks & Recreation (0.8 miles)
• Hefko Park (1 miles)
• Wildwood Playground (1.1 miles)
• Wildwood Park And Zoo (1.1 miles)
• Paws N Play Dog Park (1.2 miles)

Hospitals

• Saint Josephs Hospital (0.9 miles)
• St Joseph's Hospital of Marshfield (0.9 miles)
• Norwood Health Center (1.3 miles)
• Marshfield Clinic (10.3 miles)