The Waterford at Colby

Pros

• The staff at The Waterford at Colby are described as friendly, caring, and attentive to residents' needs.
• Residents enjoy a variety of activities, including music, exercise, and puzzles, fostering social connections.
• The facility is praised for its cleanliness and beautiful environment, making it a pleasant place to live.
• Many reviewers appreciate the quality of food and the helpfulness of kitchen staff.
• Overall experiences at The Waterford at Colby have been satisfactory for both residents and their families.
• Employees express satisfaction with their jobs, noting a supportive management team and rewarding work interactions with residents.
• Reviewers recommend The Waterford at Colby as a wonderful place for assisted living due to its stellar service and engaging atmosphere.

Cons

• There have been some minor difficulties with getting across to the staff what a sister wants or needs.
• The staff were unable to meet the special needs of a loved one, despite being assured otherwise by management.
• They are still waiting for a refund after moving out in October.
• The reviewer had a short experience filled with many issues and was very unhappy, stating they would not recommend The Waterford at Colby.
• Staff were described as heartless and rude during end-of-life situations, causing disrespect towards new staff members.
• The interactions between certain staff members and visitors were perceived as rude and unprofessional, leading to discomfort during visits.

Review

The Waterford at Colby has garnered a mixed but generally positive reputation among residents, families, and staff members. Many current residents express gratitude for the attentive care they receive from the staff, who are often described as friendly and compassionate. The food is frequently highlighted as delicious, with multiple reviews praising the quality of meals served daily. Residents enjoy not just the sustenance offered but also the absence of household chores like cooking and cleaning, allowing them to socialize and engage in various activities without the burden of daily tasks.

A standout feature that many appreciate about The Waterford at Colby is its vibrant community life. Numerous individuals mention a variety of engaging activities such as music sessions, exercise classes, bus outings, and puzzles that foster friendship among residents. This active lifestyle contributes significantly to the overall sense of happiness and comfort expressed by both residents and their families. The beautiful facility itself enhances this experience with spacious rooms, nicely set-up showrooms for prospective residents to envision their living space, and well-maintained common areas including sunrooms and outdoor walking paths.

While many experiences have been overwhelmingly positive, some feedback reveals areas requiring improvement. For instance, concerns were raised regarding communication gaps between the staff and families about specific needs of residents—particularly those in memory care units. There’s a shared sentiment that while hourly checks are beneficial, additional methods for calling assistance could enhance safety for those needing more immediate help. Additionally, there were accounts reflecting dissatisfaction towards management's handling of specific situations or requests which left some family members feeling unheard.

Nevertheless, employees at The Waterford at Colby speak highly of their work environment. Many describe it as rewarding due to strong teamwork among colleagues dedicated to prioritizing resident well-being. Staff members emphasize their commitment to treating residents like family—an ethos that seems to resonate throughout various departments within the facility. Their genuine care is palpable as they aim to make each resident's “Golden Years” enjoyable; this mutual affection between staff and residents undoubtedly fosters an inviting atmosphere praised by reviewers.

Unfortunately, not all experiences align with this positive narrative; a few negative accounts indicate rude interactions with management or specific instances where staff treatment fell short during sensitive moments such as end-of-life care discussions. Such incidents reflect a potential disconnect in maintaining professionalism amid stressful situations which could adversely impact family perceptions toward overall care received by loved ones in critical conditions.

In summary, The Waterford at Colby appears to be an exceptional choice for many seeking assisted living options thanks to its engaging activities program and supportive staff culture—however—there remains room for steering improvements particularly concerning communication practices within memory care settings along with professional decorum amidst challenging circumstances faced by families navigating profound changes in caregiving dynamics. Overall satisfaction runs high amongst both long-term residents looking for a place they can call home not only filled with wonderful people but supported by competent caregivers whose dedication shines through every interaction from day-to-day life into moments that matter most when coping with loss or transition becomes inevitable.

Located in the charming town of Colby, Wisconsin, this area offers a variety of amenities and services that cater to senior living needs. With easy access to restaurants such as Hardee's, Subway, and McDonald's, seniors can enjoy convenient dining options close by. Places of worship like the First Presbyterian Church and Saint Marys Catholic Church provide spiritual fulfillment for residents. Nearby pharmacies like Shopko Pharmacy and Owen Withee Pharmacy ensure easy access to prescription medications. For leisure activities, seniors can visit cafes like Abby Cafe or explore parks such as Abbotsford Elementary Playground and Jurrustic Park. Transportation services like Medford Taxi and United Airlines make travel convenient for seniors. Additionally, medical facilities including Marshfield Clinic and Aspirus Cardiovascular Associates offer quality healthcare services in the vicinity. The peaceful surroundings and range of amenities make this area an ideal choice for seniors looking to settle down in a welcoming community in Colby, Wisconsin.

Restaurants

• Hardee's (0.1 miles)
• Subway (0.1 miles)
• McDonald's (0.7 miles)
• Bowl Winkles Two (0.8 miles)
• Hunters Choice (1.2 miles)
• Tesmer's Town & Country Bar (1.2 miles)
• El Buen Sabo (1.3 miles)

Places of Worship

• Zion Christian Nursery School & Day Care (1.1 miles)
• St Mary School (1.4 miles)
• First Presbyterian Church (1.4 miles)
• Saint Marys Catholic Church (1.4 miles)
• North Ridge Church of Abbotsford (1.4 miles)
• St Bernard's (1.7 miles)
• Abby Free Church (2 miles)

Pharmacies

• Shopko Pharmacy (1.2 miles)
• Owen Withee Pharmacy (14 miles)
• Aspirus Pharmacy - Medford (14.5 miles)
• Health Mart Pharmacy (14.6 miles)
• Medford Valu-Rite Drugs (14.6 miles)
• Medical Center Pharmacy (14.6 miles)

Cafes

• Abby Cafe (1.3 miles)
• Rondi's Country Cafe (14 miles)
• Medford Cafe (14.4 miles)
• Uncommon Ground (14.7 miles)

Parks

• Abbotsford Elementary Playground (1.8 miles)
• Dorchester Park (5.1 miles)
• Curtiss Park (6 miles)
• Big Rapids County Park (12.1 miles)
• Athens County Park (13.8 miles)
• Jurrustic Park (14.3 miles)

Transportation

• Timberline Taxidermy (10.3 miles)
• Stoiber Plumbing (11.3 miles)
• United Airlines (12.3 miles)
• U-Haul Neighborhood Dealer (13.9 miles)
• U-Haul Neighborhood Dealer (13.9 miles)
• Memorial Health Center Helicopter Landing Zone (14.6 miles)
• Medford Taxi (14.8 miles)

Physicians

• Marshfield Clinic-Athens Center (13.5 miles)
• Hope Clinic Sc (13.5 miles)
• Bone & Joint Clinic (14.1 miles)
• Aspirus Cardiovascular Associates (14.5 miles)
• Eye Clinic of Wisconsin Sc (14.5 miles)
• Taylor County Health Department (14.6 miles)
• Audiology & Better Hearing (14.6 miles)

Hospitals

• Marshfield Clinic (14.2 miles)
• Memorial Health Center (14.5 miles)