Brookfield Rehab And Specialty Care Center

Pros

• The therapists at Brookfield Rehabilitation & Specialty Care Center were wonderful and accommodating, offering engaging activities like music and poetry sessions.
• The staff at the facility have been kind and caring, providing responsive and helpful care to residents and their families.
• The communication from the facility has been pretty good, keeping family members informed about the resident’s progress.
• The private room provided for rehabilitation is spacious and equipped with a special mattress for comfort.
• Onsite dialysis is considered invaluable for residents with medical needs.

Cons

• Patients are left in unsanitary conditions, with some laying in their excretion and experiencing neglect in care.
• The facility is often understaffed, leading to inadequate attention to residents' needs and resulting in a lack of proper nourishment and hygiene.
• Residents struggle to receive necessary medications on time, with instances of running out of essential prescriptions.
• There are reports of infrequent bathing for residents, leaving them uncomfortable and unclean for extended periods.
• The overall environment feels unsafe due to staffing shortages and insufficient regular check-ins with residents.
• Concerns about cleanliness persist, with strong odors of urine and feces reported throughout the facility.
• Previous experiences have led families to warn others against sending loved ones to this facility due to poor care quality.

Review

The experiences shared by families regarding Brookfield Rehabilitation & Specialty Care Center reflect a complex and often troubling picture of the facility. While some family members report positive interactions with staff and commendable therapy programs, others raise serious concerns about cleanliness, staffing issues, and the overall quality of care provided to residents. These contrasting narratives reveal a facility that may struggle to maintain consistent standards across different aspects of patient care.

One significant area of concern highlighted by multiple reviewers is hygiene and cleanliness within the facility. Several individuals noted an overwhelming smell of urine and feces, indicating a lack of proper sanitation practices. One reviewer described an environment where patients lay in their excrement, while another reported that bodily odors were prevalent throughout the building. This raises serious questions about the oversight and responsiveness of nursing staff in tending to residents' basic needs. Families expect that loved ones will receive appropriate care in terms of both hygiene and comfort, yet reports suggest that this is not consistently being met.

Staffing shortages appear to be a critical issue affecting many aspects of patient care at Brookfield Rehabilitation. Several family members expressed their concern about inadequate staffing levels contributing to poor attention given to residents’ needs. Complaints about residents going for extended periods without showers or receiving necessary medications underscore the potential risks associated with understaffing. The lack of staff availability also seems to impede regular monitoring of residents’ status, leading families to feel anxious about their loved ones’ safety and well-being.

In addition to these overarching concerns about cleanliness and staffing, some reviews highlighted positive experiences with therapy staff and rehabilitation services. One family member praised the therapists for being accommodating and engaging, noting enjoyable activities such as music sessions and poetry discussions designed to involve all participants. Such efforts reflect attempts by various staff members to enhance residents’ quality of life through structured programming despite challenges they face on other fronts.

Conversely, other reviews indicated that while specific areas like physical therapy may excel, basic nursing care appeared severely lacking. For example, one individual mentioned incidents where their relative was left in soiled clothing due to inadequate attention from nursing personnel. Reports also suggested that dietary provisions were neglected; food was not consistently covered during transport through hallways, which raises serious health concerns regarding contamination or spoilage.

Despite these criticisms, there are accounts from families who have experienced positive outcomes at Brookfield Rehabilitation as well—particularly regarding direct nursing care for more challenging cases involving complex medical conditions. They emphasized kindness from staff members who managed difficult situations compassionately while supporting both patients and family dynamics effectively. However, accessing physicians for follow-up questions remained difficult for these caregivers—a common frustration echoed throughout several reviews.

Ultimately, Brookfield Rehabilitation & Specialty Care Center presents a mixed bag in terms of its operational efficacy as perceived by families interacting with its various facets daily. As it stands today based on firsthand accounts from those affected most directly—the family members—this institution faces immediate challenges surrounding cleanliness standards alongside staffing adequacy while simultaneously providing valuable therapeutic support for many patients housed within its walls.

Restaurants

• Kopp's Frozen Custard Stand (0.1 miles)
• Mission BBQ (0.2 miles)
• Portillo's (0.7 miles)
• Cafe Hollander (0.9 miles)
• Oscar's Frozen Custard (1.6 miles)
• Meiji Cuisine (1.6 miles)
• McDonald's (1.7 miles)

Pharmacies

• Metro Market Pharmacy (0.7 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• Pick 'n Save Pharmacy (2.6 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (0.9 miles)

Physicians

• West Suburban Center For Arthritis (1.1 miles)
• Wheaton Franciscan Medical Group (1.5 miles)
• Drs. Roy and Associates (3.6 miles)
• ProHealth Care Building (4.3 miles)
• New Berlin Family Practice Clinic (4.5 miles)
• Aurora Advanced Healthcare (4.6 miles)
• Prohealth Care Medical Centers (4.6 miles)

Parks

• Dousman Stage Coach Inn Museum (2 miles)
• Fox Brook Park (2.7 miles)
• Elm Grove Village Park (3.3 miles)
• The Big Backyard (3.5 miles)
• Imperial Estate Park (4.3 miles)
• Wagner Park (4.3 miles)
• Greenfield Park (4.5 miles)

Cafes

• Starbucks (3.6 miles)
• Mama D's Coffee (4.2 miles)
• Starbucks (4.9 miles)
• Starbucks (5.3 miles)
• Panera Bread (6 miles)

Places of Worship

• First Congregational Church (4.5 miles)

Hospitals

• Waukesha Memorial Hospital (5.2 miles)
• Rogers Memorial Hospital (5.4 miles)