The Willows of Brookfield

Name: The Willows of Brookfield
Address: 685 Woelfel road, Brookfield, WI, 53045
Telephone: (414) 687-8178
Rating: 4.1

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685 Woelfel road, Brookfield, WI 53045

To contact a resident: (414) 687-8178

For more information about senior living options: (866) 208-4318

4.1 from 23 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of The Willows of Brookfield

common 17 reviews mention this

Care quality and responsiveness stand out

Residents describe attentive, communicative care, with some exceptions about delays and unmet needs.

Across reviews, families frequently say staff were caring and attentive, and that communication was strong with regular updates to the people involved in care. Several residents’ families also mention staff being accessible day or night and responsive when issues came up. A few reviews also report serious breakdowns, including delayed assistance, call button problems, and concerns about whether care matched what was paid for.

common 3 reviews mention this

Dining is repeatedly praised

Meals are a bright spot, and residents describe good food even when other areas fall short.

Multiple reviews single out the quality of the food, describing it as impressive or really good. One family that had concerns about care still said they were impressed by the food. Another review also pairs care and safety updates with positive comments about meals.

common 4 reviews mention this

Activities keep residents engaged

Residents and families describe a steady calendar of activities and outings.

Several reviews describe regular daily activities, along with seasonal or monthly events and themed celebrations. Families also mention their loved ones participating in group life, including church, exercise class, and social events. One review also describes structured activities designed to help residents stay engaged.

common 6 reviews mention this

Clean, well-kept settings matter

Reviews often describe the community as clean, well-maintained, and comfortable.

A number of families say the facility felt clean and bright, and that it was warm and friendly to walk into. Others describe the memory care environment as thoughtfully designed and safe, with maintenance that holds up over time. A separate review also notes newer-feeling rooms and common spaces, while another mentions an unpleasant smell during a tour.

caveat 3 reviews mention this

Cost and staffing can be a drawback

Some families report that costs felt high or that staffing and service did not meet expectations.

A few reviews describe price concerns, including feeling the cost was higher than expected and an opinion that updates and additional amenities would better match the price. One review also says the level of care they paid for did not line up with what was delivered, citing missed bathing plans and other health-related problems. Another review adds that there can be times when there aren’t enough caregivers to help residents promptly.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Assisted Living

Amenities

Activities on-site
Devotional services off-site
Indoor common areas

Transportation

General Mitchell International (14 miles away)

Care Services

Ambulatory care
Diabetic care

Dining

Meals provided

Activities

Activities on-site
Devotional activities offsite

Nearby Places of Interest

This part of Brookfield, Wisconsin is a vibrant and convenient area with a variety of amenities nearby. There are several popular restaurants such as Mission BBQ and Portillo's within walking distance, as well as options for frozen custard and cafes. The neighborhood offers easy access to pharmacies like Metro Market and CVS, making it convenient for senior residents to access their medications. For entertainment, there is Silverspot Cinema at The Corners of Brookfield just a short drive away. Additionally, there are several parks nearby including Elm Grove Village Park and Fox Brook Park for outdoor activities. In terms of healthcare, there are medical centers like West Suburban Center For Arthritis and Waukesha Memorial Hospital in close proximity. Overall, this area provides a mix of dining options, recreational opportunities, and healthcare facilities that cater well to the needs of seniors looking to live in a vibrant community.

Restaurants

Mission BBQ (0.2 miles)
Portillo's (0.3 miles)
Kopp's Frozen Custard Stand (0.5 miles)
Cafe Hollander (1.3 miles)
Cooper's Hawk Winery & Restaurant (1.5 miles)
Chick-Fil-A (1.6 miles)
Oscar's Frozen Custard (2 miles)

Pharmacies

Metro Market Pharmacy (0.3 miles)
CVS Pharmacy (0.6 miles)
Walgreens (1.6 miles)
Walgreens (1.6 miles)
Walgreens (2.1 miles)
Walgreens (2.1 miles)
Pick 'n Save Pharmacy (2.3 miles)

Theaters

Silverspot Cinema - The Corners of Brookfield (1.3 miles)

Physicians

West Suburban Center For Arthritis (1.5 miles)
Wheaton Franciscan Medical Group (1.7 miles)
Drs. Roy and Associates (3.6 miles)
Prohealth Care Medical Centers (4.3 miles)
New Berlin Family Practice Clinic (4.4 miles)
Aurora Advanced Healthcare (4.4 miles)
Wheaton Franciscan Medical Group (4.5 miles)

Parks

Dousman Stage Coach Inn Museum (1.6 miles)
Elm Grove Village Park (2.8 miles)
Fox Brook Park (3 miles)
The Big Backyard (3.3 miles)
Greenfield Park (4.1 miles)
Imperial Estate Park (4.3 miles)
Wagner Park (4.7 miles)

Cafes

Starbucks (3.7 miles)
Mama D's Coffee (4.6 miles)
Starbucks (4.9 miles)
Starbucks (5.4 miles)
Panera Bread (5.9 miles)

Places of Worship

First Congregational Church (4.9 miles)

Hospitals

Rogers Memorial Hospital (5 miles)
Waukesha Memorial Hospital (5.6 miles)
Froedtert Pavilion (5.8 miles)
Surgicenter - Children's Wisconsin (6 miles)

Frequently Asked Questions

Where is The Willows of Brookfield?

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